External connectivity status

External connectivity status history

Explore the operational status of communication channels in your selected country.

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Operational

Maintenance

Major outage

Partial outage

Degraded

Identified - We are experiencing SMS degradation in delivery towards multiple carriers:

Ghana - MTN (Scancom Ghana Ltd), Vodafone Ghana

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Jul 18, 2025 - 11:50 UTC
Identified - We are experiencing degradation in SMS delivery towards MNO - Virgin Media O2 (Telefonica UK Ltd) network, United Kingdom. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Jul 18, 2025 - 11:37 UTC
Update - This is to inform you that the situation towards Nigeria has changed:

USSD - MTN Nigeria, 9mobile - You may experience delays in requesting USSD short codes.
Voice - Glo Mobile - You may experience call failures or disconnects.
SMS - Airtel and 9mobile remain problematic - You may experience irregular delivery with inconsistent delivery times.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand. We will post update as new information is available.

Jul 18, 2025 - 07:19 UTC
Update - This is to inform you that the situation towards Nigeria expedited even further:

USSD - MTN Nigeria, 9mobile - You may experience delays in requesting USSD short codes.
Voice - Glo Mobile - You may experience call failures or disconnects.
SMS - all 4 MNOs, Airtel, MTN, 9mobile and Glo Mobile - You may experience irregular delivery with inconsistent delivery times.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand. We will post update as new information is available.

Jul 18, 2025 - 01:48 UTC
Update - This is to inform you that the situation towards Nigeria expedited even further:

USSD - MTN Nigeria - You may experience delays in requesting USSD short codes.
Voice - Glo Mobile - You may experience call failures or disconnects.
SMS - all 4 MNOs, Airtel, MTN, 9mobile and Glo Mobile - You may experience irregular delivery with inconsistent delivery times.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand. We will post update as new information is available.

Jul 17, 2025 - 07:04 UTC
Update - We are experiencing degradation over multiple channels towards multiple networks in Nigeria:

USSD - MTN Nigeria - You may experience delays in requesting USSD short codes.
Voice - Glo Mobile - You may experience call failures or disconnects.
SMS - 9mobile and Airtel- You may experience irregular delivery with inconsistent delivery times.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand. We will post update as new information is available.

Jul 17, 2025 - 03:18 UTC
Update - We are experiencing degradation over multiple channels towards multiple networks in Nigeria:

USSD - MTN Nigeria - You may experience delays in requesting USSD short codes.
Voice - Glo Mobile - You may experience call failures or disconnects.
SMS - 9mobile - You may experience irregular delivery with inconsistent delivery times.

Please note that the SMS degradation towards Glo Mobile and Airtel has been resolved.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand. We will post update as new information is available.

Jul 16, 2025 - 19:36 UTC
Update - We are experiencing degradation over multiple channels towards multiple networks in Nigeria:

USSD - MTN Nigeria - You may experience delays in requesting USSD short codes.
Voice - Glo Mobile - You may experience call failures or disconnects.
SMS - Glo Mobile and Airtel - You may experience irregular delivery with inconsistent delivery times.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand. We will post update as new information is available.

Jul 16, 2025 - 12:59 UTC
Update - We are continuing to work on a fix for this situation.
Jul 16, 2025 - 14:00 UTC
Update - We are experiencing degradation over multiple channels towards multiple networks in Nigeria:

MTN Nigeria - USSD - You may experience delays in requesting USSD short codes.
Glo mobile - Voice - You may experience call failures or disconnects.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand. We will post update as new information is available.

Jul 15, 2025 - 15:08 UTC
Identified - We are experiencing degradation in requesting USSD short codes towards MTN Nigeria network, Nigeria. Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 11, 2025 - 06:03 UTC
Afghanistan Operational
SMS Operational
Voice Operational
Albania Operational
SMS Operational
Voice Operational
Algeria Operational
SMS Operational
Voice Operational
American Samoa Operational
SMS Operational
Voice Operational
Andorra Operational
SMS Operational
Voice Operational
Angola Operational
SMS Operational
Voice Operational
Anguilla Operational
SMS Operational
Voice Operational
Antigua and Barbuda Operational
SMS Operational
Voice Operational
Argentina Operational
SMS Operational
Voice Operational
Armenia Operational
SMS Operational
Voice Operational
Aruba Operational
SMS Operational
Voice Operational
Australia Operational
SMS Operational
Voice Operational
Austria Operational
SMS Operational
Voice Operational
Azerbaijan Operational
SMS Operational
Voice Operational
Bahamas Operational
SMS Operational
Voice Operational
Bahrain Operational
SMS Operational
Voice Operational
Bangladesh Operational
SMS Operational
Voice Operational
Barbados Operational
SMS Operational
Voice Operational
Belarus Operational
SMS Operational
Voice Operational
Belgium Operational
SMS Operational
Voice Operational
Belize Operational
SMS Operational
Voice Operational
Benin Operational
SMS Operational
Voice Operational
Bermuda Operational
SMS Operational
Voice Operational
Bhutan Operational
SMS Operational
Voice Operational
Bolivia Operational
SMS Operational
Voice Operational
Bosnia and Herzegovina Operational
SMS Operational
Voice Operational
Botswana Operational
SMS Operational
Voice Operational
USSD Operational
Brazil Operational
SMS Operational
Voice Operational
Brunei Darussalam Operational
SMS Operational
Voice Operational
Bulgaria Operational
SMS Operational
Voice Operational
Burkina Faso Operational
SMS Operational
Voice Operational
Burundi Operational
SMS Operational
Voice Operational
Cabo Verde Operational
SMS Operational
Voice Operational
Cambodia Operational
SMS Operational
Voice Operational
Cameroon Operational
SMS Operational
Voice Operational
Canada Operational
SMS Operational
Voice Operational
MMS Operational
Caribbean Netherlands Operational
SMS Operational
Voice Operational
Cayman Islands Operational
SMS Operational
Voice Operational
Central African Republic Operational
SMS Operational
Voice Operational
Chad Operational
SMS Operational
Voice Operational
USSD Operational
Chile Operational
SMS Operational
Voice Operational
China Operational
SMS Operational
Voice Operational
Colombia Operational
SMS Operational
Voice Operational
Comoros Operational
SMS Operational
Voice Operational
Congo Operational
SMS Operational
Voice Operational
Congo (Democratic Republic) Operational
SMS Operational
Voice Operational
USSD Operational
Cook Islands Operational
SMS Operational
Voice Operational
Costa Rica Operational
SMS Operational
Voice Operational
Cote d'Ivoire Operational
SMS Operational
Voice Operational
Croatia Operational
SMS Operational
Voice Operational
Cuba Operational
SMS Operational
Voice Operational
Curacao Operational
SMS Operational
Voice Operational
Cyprus Operational
SMS Operational
Voice Operational
Czech Republic Operational
SMS Operational
Voice Operational
Denmark Operational
SMS Operational
Voice Operational
Djibouti Operational
SMS Operational
Voice Operational
Dominica Operational
SMS Operational
Voice Operational
Dominican Republic Operational
SMS Operational
Voice Operational
Ecuador Operational
SMS Operational
Voice Operational
Egypt Operational
SMS Operational
Voice Operational
El Salvador Operational
SMS Operational
Voice Operational
Equatorial Guinea Operational
SMS Operational
Voice Operational
Eritrea Operational
SMS Operational
Voice Operational
Estonia Operational
SMS Operational
Voice Operational
Eswatini Operational
SMS Operational
Voice Operational
USSD Operational
Ethiopia Operational
SMS Operational
Voice Operational
USSD Operational
Falkland Islands Operational
SMS Operational
Voice Operational
Faroe Islands Operational
SMS Operational
Voice Operational
Fiji Operational
SMS Operational
Voice Operational
Finland Operational
SMS Operational
Voice Operational
France Operational
SMS Operational
Voice Operational
French Guiana Operational
SMS Operational
Voice Operational
French Polynesia Operational
SMS Operational
Voice Operational
French Southern Territories Operational
SMS Operational
Voice Operational
Gabon Operational
SMS Operational
Voice Operational
USSD Operational
Gambia Operational
SMS Operational
Voice Operational
Georgia Operational
SMS Operational
Voice Operational
Germany Operational
SMS Operational
Voice Operational
Ghana Partial Outage
SMS Partial Outage
Voice Operational
USSD Operational
Gibraltar Operational
SMS Operational
Voice Operational
Greece Operational
SMS Operational
Voice Operational
Greenland Operational
SMS Operational
Voice Operational
Grenada Operational
SMS Operational
Voice Operational
Guadeloupe Operational
SMS Operational
Voice Operational
Guam Operational
SMS Operational
Voice Operational
Guatemala Operational
SMS Operational
Voice Operational
Guernsey Operational
SMS Operational
Voice Operational
Guinea Operational
SMS Operational
Voice Operational
Guinea-Bissau Operational
SMS Operational
Voice Operational
Guyana Operational
SMS Operational
Voice Operational
Haiti Operational
SMS Operational
Voice Operational
Honduras Operational
SMS Operational
Voice Operational
Hong Kong Operational
SMS Operational
Voice Operational
MMS Operational
Hungary Operational
SMS Operational
Voice Operational
Iceland Operational
SMS Operational
Voice Operational
India Operational
SMS Operational
Voice Operational
Indonesia Operational
SMS Operational
Voice Operational
Iran Operational
SMS Operational
Voice Operational
Iraq Operational
SMS Operational
Voice Operational
Ireland Operational
SMS Operational
Voice Operational
Isle of Man Operational
SMS Operational
Voice Operational
Israel Operational
SMS Operational
Voice Operational
Italy Operational
SMS Operational
Voice Operational
Jamaica Operational
SMS Operational
Voice Operational
Japan Operational
SMS Operational
Voice Operational
Jersey Operational
SMS Operational
Voice Operational
Jordan Operational
SMS Operational
Voice Operational
Kazakhstan Operational
SMS Operational
Voice Operational
Kenya Operational
SMS Operational
Voice Operational
USSD Operational
Kiribati Operational
SMS Operational
Voice Operational
Korea, the Republic of Operational
SMS Operational
Voice Operational
MMS Operational
Kosovo Operational
SMS Operational
Voice Operational
Kuwait Operational
SMS Operational
Voice Operational
Kyrgyzstan Operational
SMS Operational
Voice Operational
Lao People's Democratic Republic Operational
SMS Operational
Voice Operational
Latvia Operational
SMS Operational
Voice Operational
Lebanon Operational
SMS Operational
Voice Operational
Lesotho Operational
SMS Operational
Voice Operational
Liberia Operational
SMS Operational
Voice Operational
USSD Operational
Libya Operational
SMS Operational
Voice Operational
Liechtenstein Operational
SMS Operational
Voice Operational
Lithuania Operational
SMS Operational
Voice Operational
Luxembourg Operational
SMS Operational
Voice Operational
Macao Operational
SMS Operational
Voice Operational
Madagascar Operational
SMS Operational
Voice Operational
Malawi Operational
SMS Operational
Voice Operational
USSD Operational
Malaysia Operational
SMS Operational
Voice Operational
Maldives Operational
SMS Operational
Voice Operational
Mali Operational
SMS Operational
Voice Operational
Malta Operational
SMS Operational
Voice Operational
Marshall Islands Operational
SMS Operational
Voice Operational
Martinique Operational
SMS Operational
Voice Operational
Mauritania Operational
SMS Operational
Voice Operational
Mauritius Operational
SMS Operational
Voice Operational
Mayotte Operational
SMS Operational
Voice Operational
Mexico Operational
SMS Operational
Voice Operational
Micronesia (Federated States of) Operational
SMS Operational
Voice Operational
Moldova Operational
SMS Operational
Voice Operational
Monaco Operational
SMS Operational
Voice Operational
Mongolia Operational
SMS Operational
Voice Operational
Montenegro Operational
SMS Operational
Voice Operational
Montserrat Operational
SMS Operational
Voice Operational
Morocco Operational
SMS Operational
Voice Operational
Mozambique Operational
SMS Operational
Voice Operational
USSD Operational
Myanmar Operational
SMS Operational
Voice Operational
Namibia Operational
SMS Operational
Voice Operational
USSD Operational
Nauru Operational
SMS Operational
Voice Operational
Nepal Operational
SMS Operational
Voice Operational
Netherlands Operational
SMS Operational
Voice Operational
New Caledonia Operational
SMS Operational
Voice Operational
New Zealand Operational
SMS Operational
Voice Operational
Nicaragua Operational
SMS Operational
Voice Operational
Niger Operational
SMS Operational
Voice Operational
Nigeria Major Outage
SMS Partial Outage
Voice Partial Outage
USSD ? Major Outage
Norfolk Island Operational
SMS Operational
Voice Operational
North Macedonia Operational
SMS Operational
Voice Operational
Norway Operational
SMS Operational
Voice Operational
Oman Operational
SMS Operational
Voice Operational
Pakistan Operational
SMS Operational
Voice Operational
Palau Operational
SMS Operational
Voice Operational
Palestine Operational
SMS Operational
Voice Operational
Panama Operational
SMS Operational
Voice Operational
Papua New Guinea Operational
SMS Operational
Voice Operational
Paraguay Operational
SMS Operational
Voice Operational
Peru Operational
SMS Operational
Voice Operational
Philippines Operational
SMS Operational
Voice Operational
Poland Operational
SMS Operational
Voice Operational
Portugal Operational
SMS Operational
Voice Operational
Puerto Rico Operational
SMS Operational
Voice Operational
Qatar Operational
SMS Operational
Voice Operational
Reunion Operational
SMS Operational
Voice Operational
Romania Operational
SMS Operational
Voice Operational
Rwanda Operational
SMS Operational
Voice Operational
Saint Helena Operational
SMS Operational
Voice Operational
Saint Kitts and Nevis Operational
SMS Operational
Voice Operational
Saint Lucia Operational
SMS Operational
Voice Operational
Saint Pierre and Miquelon Operational
SMS Operational
Voice Operational
Saint Vincent and The Grenadines Operational
SMS Operational
Voice Operational
Samoa Operational
SMS Operational
Voice Operational
San Marino Operational
SMS Operational
Voice Operational
Sao Tome and Principe Operational
SMS Operational
Voice Operational
Saudi Arabia Operational
SMS Operational
Voice Operational
Senegal Operational
SMS Operational
Voice Operational
USSD Operational
Serbia Operational
SMS Operational
Voice Operational
Seychelles Operational
SMS Operational
Voice Operational
Sierra Leone Operational
SMS Operational
Voice Operational
Singapore Operational
SMS Operational
Voice Operational
Sint Maarten Operational
SMS Operational
Voice Operational
Slovakia Operational
SMS Operational
Voice Operational
Slovenia Operational
SMS Operational
Voice Operational
Solomon Islands Operational
SMS Operational
Voice Operational
Somalia Operational
SMS Operational
Voice Operational
South Africa Operational
SMS Operational
Voice Operational
USSD Operational
South Sudan Operational
SMS Operational
Voice Operational
Spain Operational
SMS Operational
Voice Operational
Sri Lanka Operational
SMS Operational
Voice Operational
Sudan Operational
SMS Operational
Voice Operational
Suriname Operational
SMS Operational
Voice Operational
Sweden Operational
SMS Operational
Voice Operational
Switzerland Operational
SMS Operational
Voice Operational
Syria Operational
SMS Operational
Voice Operational
Taiwan Operational
SMS Operational
Voice Operational
Tajikistan Operational
SMS Operational
Voice Operational
Tanzania Operational
SMS Operational
Voice Operational
USSD Operational
Thailand Operational
SMS Operational
Voice Operational
Timor-Leste Operational
SMS Operational
Voice Operational
Togo Operational
SMS Operational
Voice Operational
Tonga Operational
SMS Operational
Voice Operational
Trinidad and Tobago Operational
SMS Operational
Voice Operational
Tunisia Operational
SMS Operational
Voice Operational
Turkey Operational
SMS Operational
Voice Operational
Turkmenistan Operational
SMS Operational
Voice Operational
Turks and Caicos Islands Operational
SMS Operational
Voice Operational
Tuvalu Operational
SMS Operational
Voice Operational
Uganda Operational
SMS Operational
Voice Operational
USSD Operational
Ukraine Operational
SMS Operational
Voice Operational
United Arab Emirates Operational
SMS Operational
Voice Operational
United Kingdom Partial Outage
SMS Partial Outage
Voice Operational
United States Operational
SMS Operational
Voice Operational
MMS Operational
Uruguay Operational
SMS Operational
Voice Operational
Uzbekistan Operational
SMS Operational
Voice Operational
Venezuela Operational
SMS Operational
Voice Operational
Vanuatu Operational
SMS Operational
Voice Operational
Vietnam Operational
SMS Operational
Voice Operational
Virgin Islands (British) Operational
SMS Operational
Voice Operational
Wallis and Futuna Operational
SMS Operational
Voice Operational
Yemen Operational
SMS Operational
Voice Operational
Zambia Operational
SMS Operational
Voice Operational
USSD Operational
Zimbabwe Operational
SMS Operational
Voice Operational
USSD Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

India - Reliance Jio Mumbai Circle - EMERGENCY TECHNICAL MAINTENANCE Jul 19, 2025 11:00-17:00 UTC

Please be informed that we will conduct emergency technical maintenance with Reliance Jio Mumbai Circle, India operator during the period indicated below:

Start: 19.07.2025 11:00(UTC)
End: 19.07.2025 17:00(UTC)

Channel impacted: Voice

During the maintenance window we are expecting total outage, and clients using numbers belonging Reliance Jio Mumbai region will not be able to receive calls.

Posted on Jul 17, 2025 - 11:16 UTC

Brazil - Embratel - PLANNED OPERATOR MAINTENANCE Aug 7, 2025 23:00 - Aug 8, 2025 02:00 UTC

Please be informed that we will conduct technical maintenance with Embratel, Brazil operator during the period indicated below:

Start: 7th August 2025 at 23:00 (UTC)
End: 8th August 2025 at 2:00 (UTC)

Channel impacted: Voice

During the maintenance window, there could be intermittent call disconnects or call failures.

Posted on Jul 11, 2025 - 14:22 UTC
Jul 18, 2025
Completed - The scheduled maintenance has been completed.
Jul 18, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 00:00 UTC
Scheduled - Please be informed that we will conduct emergency technical maintenance with Reliance Jio Mumbai Circle, India operator during the period indicated below:

Start: 14.07.2025 00:00(UTC)
End: 18.07.2025 23:59(UTC)
*Please note that maintenance may finish sooner. Agreed max end time is 96h after the start.

Channel impacted: Voice

During the maintenance window we are expecting total outage, and clients using numbers belonging Reliance Jio Mumbai region will not be able to receive calls.

Jul 8, 00:00 UTC
Jul 17, 2025
Resolved - We have experienced temporary degradation of multiple channels towards AT&T Mobility network, United States:

17.07.2025 20:31 - 17.07.2025 21:10 UTC- SMS and MMS - You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.


We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Jul 17, 21:23 UTC
Resolved - Previously reported degradation in SMS delivery towards Airtel network, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 17, 21:01 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 17, 19:17 UTC
Identified - We are experiencing degradation in SMS delivery towards Airtel network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Jul 17, 19:04 UTC
Resolved - Previously reported degradation in SMS delivery towards Mobitel (Telekom Slovenije), Slovenia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 17, 18:42 UTC
Identified - We are experiencing degradation in SMS delivery towards Mobitel (Telekom Slovenije), Slovenia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Jul 17, 13:52 UTC
Resolved - Previously reported degradation in SMS delivery towards EUTV (Surf Telecom) Networks, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 17, 15:40 UTC
Identified - We are experiencing SMS degradation in delivery towards multiple carriers:

Brazil - EUTV (Surf Telecom) Networks

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Jul 17, 04:18 UTC
Resolved - Previously reported degradation in SMS delivery towards Claro network, Colombia. has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 17, 15:36 UTC
Identified - We are experiencing degradation in SMS delivery towards Claro network, Colombia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Jul 17, 04:20 UTC
Resolved - Previously reported degradation in SMS delivery towards MTN (Scancom Ghana Ltd) network, Ghana has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 17, 12:38 UTC
Identified - We are experiencing degradation in SMS delivery towards MTN (Scancom Ghana Ltd) network, Ghana. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Jul 17, 09:43 UTC
Resolved - Previously reported degradation in SMS delivery towards U.S. Cellular Network, United States has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 17, 10:29 UTC
Update - We are continuing to work on a fix for this issue.
Jul 17, 08:04 UTC
Identified - We are experiencing degradation in SMS delivery towards U.S. Cellular Network, United States. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Jul 17, 06:10 UTC
Completed - The scheduled maintenance has been completed.
Jul 17, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 17, 06:00 UTC
Scheduled - Please be informed that T-Mobile US Network, United States operator will conduct technical maintenance during the period indicated below:

Start: 17.07.2025. 06:00 UTC
End: 17.07.2025. 10:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handsets.

Jul 15, 07:11 UTC
Completed - The scheduled maintenance has been completed.
Jul 17, 07:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jul 16, 17:27 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 02:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 15, 09:26 UTC
Scheduled - Please be informed that Verizon Wireless, United States operator will conduct technical maintenance during the period indicated below:

Start: 16.07.2025. 02:00 UTC
End: 17.07.2025. 07:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

Jul 16, 02:00 UTC
Resolved - Previously reported degradation in SMS delivery towards multiple networks, Peru has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 17, 03:45 UTC
Identified - We are experiencing degradation in SMS delivery towards Multiples networks, Peru. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

- Bitel (Viettel Peru SAC)
- Entel Peru

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Jul 17, 01:06 UTC
Jul 16, 2025
Resolved - Previously reported degradation in SMS delivery towards Movistar network, Chile. has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 16, 23:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 16, 22:13 UTC
Identified - We are experiencing degradation in SMS delivery towards Movistar network, Chile. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Jul 16, 20:04 UTC
Resolved - Previously reported degradation in SMS delivery towards Vodafone, Turkey has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 16, 20:52 UTC
Identified - We are experiencing degradation in SMS delivery towards Vodafone, Turkey. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Jul 16, 20:11 UTC
Resolved - Previously reported degradation in SMS delivery towards Mobilis network, Algeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 16, 16:59 UTC
Identified - We are experiencing degradation in SMS delivery towards Mobilis network, Algeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Jul 15, 16:09 UTC
Resolved - Previously reported degradation in SMS delivery towards Airtel network, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 16, 12:20 UTC
Identified - We are experiencing degradation in SMS delivery towards Airtel network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Jul 16, 08:05 UTC
Completed - The scheduled maintenance has been completed.
Jul 16, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 05:00 UTC
Scheduled - Please be informed that T-Mobile US Network, United States operator will conduct technical maintenance during the period indicated below:

Start: 16.07.2025. 05:00 UTC
End: 16.07.2025. 11:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handsets.

Jul 15, 07:05 UTC
Jul 15, 2025
Resolved - We have noticed temporary SMS delivery degradation towards Glo Mobile (Globacom Ltd) network, Nigeria within the following time frame:

Start: 15.07.25 09:52 UTC
End: 15.07.25 20:26 UTC

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.

We will continue to monitor delivery to ensure no further issues are observed.

Jul 15, 20:47 UTC
Resolved - Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:

Belgium - BASE (KPN Group Belgium NV/SA) , Telenet NV (Orange MVNO)

We will continue to monitor the connection with the MNOs to ensure no further issues are observed.

Jul 15, 20:26 UTC
Identified - We are experiencing SMS degradation in delivery towards multiple carriers:

Belgium - BASE (KPN Group Belgium NV/SA) , Telenet NV (Orange MVNO)

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Jul 15, 19:49 UTC
Resolved - This incident has been resolved.
Jul 15, 15:10 UTC
Identified - We are experiencing processing degradation over voice services towards Glo Mobile network, Nigeria. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Jul 14, 16:58 UTC
Completed - The scheduled maintenance has been completed.
Jul 15, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 05:00 UTC
Scheduled - Please be informed that T-Mobile US Network, United States operator will conduct technical maintenance during the period indicated below:

Start: 15.07.2025 05:00 UTC
End: 15.07.2025 11:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handsets.

Jul 14, 05:58 UTC
Jul 14, 2025
Resolved - We have noticed temporary SMS delivery degradation towards Airtel Nigeria within the following time frame:

Start: 14.07.2025 11:15 UTC
End: 14.07.2025 13:45 UTC

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.

We will continue to monitor delivery to ensure no further issues are observed.

Jul 14, 13:51 UTC
Resolved - We have noticed temporary MMS delivery degradation towards T-Mobile United States:

Details:
Start: 14.07.2025 11:00 UTC
End: 14.07.2025 12:45 UTC

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks within the given time period.

We will continue to monitor delivery to ensure no further issues are observed.

Jul 14, 13:38 UTC
Completed - The scheduled maintenance has been completed.
Jul 14, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 14, 05:00 UTC
Scheduled - Please be informed that T-Mobile US Network, United States operator will conduct technical maintenance during the period indicated below:

Start: 14.07.2025 05:00 UTC
End: 14.07.2025 11:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handsets.

Jul 14, 04:29 UTC
Jul 13, 2025

No incidents reported.

Jul 12, 2025

No incidents reported.

Jul 11, 2025
Resolved - Previously reported degradation in SMS delivery towards Movistar (Pegaso PCS) network, Mexico has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 11, 22:27 UTC
Identified - We are experiencing degradation in SMS delivery towards Movistar (Pegaso PCS) network, Mexico. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Jul 11, 01:52 UTC
Resolved - Previously reported degradation in SMS delivery towards Airtel Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 11, 14:47 UTC
Identified - We are experiencing degradation in SMS delivery towards Airtel Kenya network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Jul 11, 07:32 UTC
Resolved - Previously reported degradation in SMS delivery towards EUTV network, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 11, 12:19 UTC
Monitoring - Previously reported degradation is no longer present.
We will continue to monitor the connection to ensure no further issues are observed,

Jul 11, 08:38 UTC
Update - We continue to experience degradation in SMS delivery towards the EUTV network in Brazil. As a result, you may encounter irregular message delivery and inconsistent delivery times when sending to this destination.

Our engineering team remains actively engaged and is working closely with the MNO to resolve the issue as quickly as possible. Rest assured, this matter is being treated with the highest priority.

We will share further updates as soon as new information becomes available. We appreciate your patience and understanding.

Jul 9, 21:36 UTC
Identified - We are experiencing degradation in SMS delivery towards EUTV network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Jul 8, 16:54 UTC
Resolved - We have noticed temporary SMS delivery degradation towards Smart Communications network, Philippines within the following time frame:

Start: 11.07.2025. 06:00 UTC
End: 11.07.2025. 06:20 UTC

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.

We will continue to monitor delivery to ensure no further issues are observed.

Jul 11, 06:39 UTC
Resolved - Previously reported degradation in SMS delivery towards Far EasTone network, Taiwan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 11, 06:21 UTC
Identified - We are experiencing degradation in SMS delivery towards Far EasTone network, Taiwan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Jul 10, 07:43 UTC
Jul 10, 2025
Resolved - We experienced temporary processing degradation over our voice service that receives Inbound calls towards Multiple Countries. Details are as follows:

Start: 10.07.2025 at 17:25 UTC
End: 10.07.2025 at 19:30 UTC

Affected destinations:

Poland
Argentina
Ecuador
Belgium

Impact: You may experience intermittent call disconnects or call failures.

We will continue to monitor the connection with the MNOs to ensure no further issues are observed.

Jul 10, 19:36 UTC
Resolved - Previously reported degradation in SMS delivery towards multiple networks, Bangladesh has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
Jul 10, 13:10 UTC
Identified - We are experiencing degradation in SMS delivery towards multiple networks, Bangladesh. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Jul 10, 11:57 UTC
Resolved - The SMS degradation in Airtel Nigeria and the USSD degradation in MTN Nigeria has been resolved.

Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNOs to ensure no further issues are observed.

Jul 10, 08:44 UTC
Update - This is to inform you that the reported degradation has expanded. This is the current status:

Airtel Nigeria, SMS - You may experience irregular delivery with inconsistent delivery times.
MTN Nigeria, USSD - You may experience degradation in requesting USSD short codes.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Jul 9, 10:35 UTC
Identified - We are experiencing degradation in requesting USSD short codes towards MTN Nigeria network, Nigeria. Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 8, 23:20 UTC
Resolved - Previously reported degradation in SMS delivery towards multiple Italian networks has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 10, 08:01 UTC
Identified - We are experiencing degradation in SMS delivery towards multiple Italian networks. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Jul 10, 07:29 UTC
Resolved - Previously reported degradation in SMS delivery towards Claro Argentina (AMX Argentina S.A.) network, Argentina has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 10, 07:54 UTC
Monitoring - Previously reported degradation is no longer present.
We will continue to monitor the connection to ensure no further issues are observed

Jul 10, 07:39 UTC
Identified - We are experiencing degradation in SMS delivery towards Claro Argentina (AMX Argentina S.A.) network, Argentina. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Jul 10, 06:24 UTC
Resolved - Previously reported degradation in SMS delivery towards Telekom Srbija MTS (Ex. Globaltel) network, Serbia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 10, 06:33 UTC
Identified - We are experiencing degradation in SMS delivery towards Telekom Srbija MTS (Ex. Globaltel) network, Serbia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Jul 9, 19:55 UTC
Resolved - We have experienced temporary SMS degradation in delivery towards multiple carriers.
Details are as follows:

Start: 10.07.2025 02:00 UTC
End: 10.07.2025 04:30 UTC

Affected destinations:
Indonesia - Indosat Ooredoo (PT Indosat Tbk), 3 (PT Hutchison CP Telecommunications)

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks within the given time period.

We will continue to monitor the connection with the MNOs to ensure no further issues are observed.

Jul 10, 04:46 UTC
Jul 9, 2025
Jul 8, 2025
Resolved - This is to inform you that previously reported processing degradation over voice services towards Telenor network, Pakistan has been resolved.

We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.

Jul 8, 22:39 UTC
Update - Unfortunately, we continue to experience processing degradation over voice services towards Telenor network, Pakistan. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team continues to work with the MNO to resolve the situation at hand, we will post update as new information is available.

Jul 8, 14:04 UTC
Identified - We are experiencing processing degradation over voice services towards Telenor network, Pakistan. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Jul 7, 14:38 UTC
Resolved - Previously reported degradation in SMS delivery towards NetOne Cellular network, Zimbabwe has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 8, 14:30 UTC
Update - We are experiencing degradation in SMS delivery towards NetOne Cellular network, Zimbabwe. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Jul 7, 07:42 UTC
Update - We are continuing to work on a fix for this issue.
Jul 7, 07:41 UTC
Identified - We are experiencing degradation in SMS delivery towards NetOne Cellular network, Zimbabwe. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Jul 7, 07:27 UTC
Resolved - Previously reported degradation in SMS delivery towards Orange and Vodafone, Egypt has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
Jul 8, 09:55 UTC
Identified - We are experiencing SMS degradation in delivery towards multiple carriers:

Egypt- Orange, Vodafone

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Jul 7, 16:22 UTC
Completed - The scheduled maintenance has been completed.
Jul 8, 08:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 8, 08:00 UTC
Scheduled - Please be informed that Infobip will conduct technical maintenance during the period indicated below:

Start: 08-07-2025 08:00
End: 08-07-2025 08:15

Channel impacted: Voice

During the maintenance window, there could be intermittent call disconnects or call failures.

Jul 7, 06:49 UTC
Completed - The scheduled maintenance has been completed.
Jul 8, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 7, 18:00 UTC
Scheduled - Please be informed that we will conduct technical maintenance with multiple networks, Vodacom during the period indicated below:

Start: 07.07.2025. 18:00 (UTC)
End: 08.07.2025. 00:00 (UTC)

Channel impacted: Voice

During the maintenance window, there could be "intermittent call disconnects or call failures".

Jul 6, 12:07 UTC
Jul 7, 2025
Resolved - Previously reported degradation in SMS delivery towards Airtel network, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 7, 21:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 7, 19:49 UTC
Identified - We are experiencing degradation in SMS delivery towards Airtel network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Jul 6, 18:41 UTC
Resolved - Previously reported degradation in SMS delivery towards multiple networks, North Macedonia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 7, 21:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 7, 20:27 UTC
Identified - We are experiencing degradation in SMS delivery towards multiple networks, North Macedonia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Jul 7, 09:34 UTC
Resolved - Previously reported degradation in SMS delivery towards Personal network, Paraguay has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 7, 17:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 7, 16:50 UTC
Update - We are continuing to work on a fix for this issue.
Jul 4, 19:29 UTC
Update - We are continuing to work on a fix for this issue.
Jul 4, 18:48 UTC
Identified - We are experiencing degradation in SMS delivery towards Personal network, Paraguay. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Jul 4, 18:01 UTC
Resolved - Previously reported degradation in SMS delivery towards multiple Iran networks has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 7, 09:15 UTC
Update - We are still experiencing ongoing issues affecting SMS delivery towards Iran. As the incident has persisted, we have updated the status to Degraded Performance.
You may encounter irregular or delayed SMS deliveries when sending to the following networks:

- MTN Irancell
- MCI (Mobile Communications Company of Iran)

Our engineering team is actively working with the mobile network operators (MNOs) to restore full service as quickly as possible.
We will continue to provide updates as soon as new information becomes available. Thank you for your continued patience.

Jul 5, 17:33 UTC
Update - We are experiencing degradation in SMS delivery towards multiple networks, Iran. You may experience irregular delivery with inconsistent delivery times while sending towards the specified networks:

- MTN Irancell
- MCI (Mobile Communications Company of Iran)

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Jun 19, 09:11 UTC
Identified - We are experiencing degradation in SMS delivery towards MTN Irancell network, Iran. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Jun 18, 06:29 UTC
Jul 6, 2025
Jul 5, 2025
Resolved - Previously reported degradation of multiple channels towards The Republic of Korea - KT Freetel, LG U+, SK Telecom has been resolved. Details are as follows:

The Republic of Korea - KT Freetel, LG U+, SK Telecom. Traffic is now being delivered in a timely manner.

We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Jul 5, 13:20 UTC
Identified - We are experiencing SMS degradation in delivery towards multiple carriers:

The Republic of Korea - KT Freetel, LG U+, SK Telecom

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Jul 5, 12:29 UTC
Jul 4, 2025
Completed - The scheduled maintenance has been completed.
Jul 4, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 4, 04:00 UTC
Scheduled - Please be informed that e&/Etisalat SMS Hub will conduct technical maintenance during the period indicated below:

Start: 04.07.2025 at 04:00 UTC
End: 04.07.2025 at 10:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS and MMS to handsets.

Jun 30, 19:24 UTC