External connectivity status

External connectivity status history

Explore the operational status of communication channels in your selected country.

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Operational

Maintenance

Major outage

Partial outage

Degraded

United States - Verizon Wireless - PLANNED OPERATOR MAINTENANCE
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 21, 2024 - 05:00 UTC
Scheduled - Please be informed that Verizon Wireless, United States operator will conduct technical maintenance during the period indicated below:

Start: 21.11.2024 at 05:00 UTC
End: 21.11.2024 at 08:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS and MMS to handsets.
Nov 21, 2024 05:00-08:00 UTC
Kenya - Airtel Kenya - USSD PROCESSING DEGRADATION
Identified - We are experiencing degradation in requesting USSD short codes towards Airtel Kenya network, Kenya. Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 20, 2024 - 14:12 UTC
Bangladesh - Robi (Robi Axiata Ltd) - SMS DELIVERY DEGRADATION
Update - We are now experiencing degradation in SMS delivery towards Robi (Robi Axiata Ltd) network, Bangladesh. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 19, 2024 - 12:08 UTC
Update - This is to inform you that we are still experiencing degradation in SMS delivery towards multiple networks in Bangladesh. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 19, 2024 - 00:21 UTC
Monitoring - We are experiencing degradation in SMS delivery towards multiple networks in Bangladesh. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

The reported case has been moved to 'Degraded Performance' status due to the incidents long duration.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 16, 2024 - 13:20 UTC
Identified - We are experiencing degradation in SMS delivery towards Robi (Robi Axiata Ltd) network, Bangladesh. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 11, 2024 - 17:58 UTC
United Arab Emirates - VOICE PROCESSING DEGRADATION
Identified - We are experiencing processing degradation over voice services towards multiple carriers:

United Arab Emirates

Impact: You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 14, 2024 - 18:35 UTC
Mozambique - Movitel - SMS DELIVERY DEGRADATION
Update - The reported case has been moved to 'Degraded Performance' status due to the incidents long duration. Our dedicated engineering team continues to push the MNO for resolvement of the incident and we will post update as soon as new information has been received.
Nov 14, 2024 - 13:32 UTC
Identified - We are experiencing degradation in SMS delivery towards Movitel network, Mozambique. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 06, 2024 - 08:58 UTC
France - multiple networks - VOICE PROCESSING DEGRADATION
Update - This is to inform you that we are still experiencing partially degradation over voice services towards multiple networks in France.

Affected traffic: Number Masking is still affected and not functional.

Functional traffic: Text to speech and IVR traffic is working normal.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Jul 30, 2024 - 08:15 UTC
Update - This is to inform you that we are still experiencing the previously reported degradation over voice services towards multiple networks in France.
You may experience intermittent call disconnects or call failures towards multiple networks.

The SMS delivery degradation towards MNO - Orange has been resolved.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Jul 23, 2024 - 19:52 UTC
Update - We are continuing to work on a fix for this issue.
Jul 23, 2024 - 18:33 UTC
Update - We are continuing to work on a fix for this issue.
Jul 23, 2024 - 18:30 UTC
Update - This is to inform you that we are still experiencing the previously reported degradation over multiple channels towards France and that the case has been raised towards level 2 support.

Details:

SMS - You may experience irregular delivery with inconsistent delivery times while sending towards MNO - Orange.
Voice - You may experience intermittent call disconnects or call failures towards multiple networks.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Jul 23, 2024 - 10:58 UTC
Update - We are experiencing degradation over multiple channels towards multiple networks in France:

SMS - You may experience irregular delivery with inconsistent delivery times while sending towards MNO - Orange.
Voice - You may experience intermittent call disconnects or call failures towards multiple networks.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Jul 22, 2024 - 10:46 UTC
Identified - We are experiencing degradation in SMS delivery towards Orange network (NNC: 20801), France. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 22, 2024 - 09:11 UTC
Afghanistan Operational
SMS Operational
Voice Operational
Albania Operational
SMS Operational
Voice Operational
Algeria Operational
SMS Operational
Voice Operational
American Samoa Operational
SMS Operational
Voice Operational
Andorra Operational
SMS Operational
Voice Operational
Angola Operational
SMS Operational
Voice Operational
Anguilla Operational
SMS Operational
Voice Operational
Antigua and Barbuda Operational
SMS Operational
Voice Operational
Argentina Operational
SMS Operational
Voice Operational
Armenia Operational
SMS Operational
Voice Operational
Aruba Operational
SMS Operational
Voice Operational
Australia Operational
SMS Operational
Voice Operational
Austria Operational
SMS Operational
Voice Operational
Azerbaijan Operational
SMS Operational
Voice Operational
Bahamas Operational
SMS Operational
Voice Operational
Bahrain Operational
SMS Operational
Voice Operational
Bangladesh Degraded Performance
SMS Degraded Performance
Voice Operational
Barbados Operational
SMS Operational
Voice Operational
Belarus Operational
SMS Operational
Voice Operational
Belgium Operational
SMS Operational
Voice Operational
Belize Operational
SMS Operational
Voice Operational
Benin Operational
SMS Operational
Voice Operational
Bermuda Operational
SMS Operational
Voice Operational
Bhutan Operational
SMS Operational
Voice Operational
Bolivia Operational
SMS Operational
Voice Operational
Bosnia and Herzegovina Operational
SMS Operational
Voice Operational
Botswana Operational
SMS Operational
Voice Operational
USSD Operational
Brazil Operational
SMS Operational
Voice Operational
Brunei Darussalam Operational
SMS Operational
Voice Operational
Bulgaria Operational
SMS Operational
Voice Operational
Burkina Faso Operational
SMS Operational
Voice Operational
Burundi Operational
SMS Operational
Voice Operational
Cabo Verde Operational
SMS Operational
Voice Operational
Cambodia Operational
SMS Operational
Voice Operational
Cameroon Operational
SMS Operational
Voice Operational
Canada Operational
SMS Operational
Voice Operational
MMS Operational
Caribbean Netherlands Operational
SMS Operational
Voice Operational
Cayman Islands Operational
SMS Operational
Voice Operational
Central African Republic Operational
SMS Operational
Voice Operational
Chad Operational
SMS Operational
Voice Operational
USSD Operational
Chile Operational
SMS Operational
Voice Operational
China Operational
SMS Operational
Voice Operational
Colombia Operational
SMS Operational
Voice Operational
Comoros Operational
SMS Operational
Voice Operational
Congo Operational
SMS Operational
Voice Operational
Congo (Democratic Republic) Operational
SMS Operational
Voice Operational
USSD Operational
Cook Islands Operational
SMS Operational
Voice Operational
Costa Rica Operational
SMS Operational
Voice Operational
Cote d'Ivoire Operational
SMS Operational
Voice Operational
Croatia Operational
SMS Operational
Voice Operational
Cuba Operational
SMS Operational
Voice Operational
Curacao Operational
SMS Operational
Voice Operational
Cyprus Operational
SMS Operational
Voice Operational
Czech Republic Operational
SMS Operational
Voice Operational
Denmark Operational
SMS Operational
Voice Operational
Djibouti Operational
SMS Operational
Voice Operational
Dominica Operational
SMS Operational
Voice Operational
Dominican Republic Operational
SMS Operational
Voice Operational
Ecuador Operational
SMS Operational
Voice Operational
Egypt Operational
SMS Operational
Voice Operational
El Salvador Operational
SMS Operational
Voice Operational
Equatorial Guinea Operational
SMS Operational
Voice Operational
Eritrea Operational
SMS Operational
Voice Operational
Estonia Operational
SMS Operational
Voice Operational
Eswatini Operational
SMS Operational
Voice Operational
USSD Operational
Ethiopia Operational
SMS Operational
Voice Operational
USSD Operational
Falkland Islands Operational
SMS Operational
Voice Operational
Faroe Islands Operational
SMS Operational
Voice Operational
Fiji Operational
SMS Operational
Voice Operational
Finland Operational
SMS Operational
Voice Operational
France Degraded Performance
SMS Operational
Voice Degraded Performance
French Guiana Operational
SMS Operational
Voice Operational
French Polynesia Operational
SMS Operational
Voice Operational
French Southern Territories Operational
SMS Operational
Voice Operational
Gabon Operational
SMS Operational
Voice Operational
USSD Operational
Gambia Operational
SMS Operational
Voice Operational
Georgia Operational
SMS Operational
Voice Operational
Germany Operational
SMS Operational
Voice Operational
Ghana Operational
SMS Operational
Voice Operational
USSD Operational
Gibraltar Operational
SMS Operational
Voice Operational
Greece Operational
SMS Operational
Voice Operational
Greenland Operational
SMS Operational
Voice Operational
Grenada Operational
SMS Operational
Voice Operational
Guadeloupe Operational
SMS Operational
Voice Operational
Guam Operational
SMS Operational
Voice Operational
Guatemala Operational
SMS Operational
Voice Operational
Guernsey Operational
SMS Operational
Voice Operational
Guinea Operational
SMS Operational
Voice Operational
Guinea-Bissau Operational
SMS Operational
Voice Operational
Guyana Operational
SMS Operational
Voice Operational
Haiti Operational
SMS Operational
Voice Operational
Honduras Operational
SMS Operational
Voice Operational
Hong Kong Operational
SMS Operational
Voice Operational
MMS Operational
Hungary Operational
SMS Operational
Voice Operational
Iceland Operational
SMS Operational
Voice Operational
India Operational
SMS Operational
Voice Operational
Indonesia Operational
SMS Operational
Voice Operational
Iran Operational
SMS Operational
Voice Operational
Iraq Operational
SMS Operational
Voice Operational
Ireland Operational
SMS Operational
Voice Operational
Isle of Man Operational
SMS Operational
Voice Operational
Israel Operational
SMS Operational
Voice Operational
Italy Operational
SMS Operational
Voice Operational
Jamaica Operational
SMS Operational
Voice Operational
Japan Operational
SMS Operational
Voice Operational
Jersey Operational
SMS Operational
Voice Operational
Jordan Operational
SMS Operational
Voice Operational
Kazakhstan Operational
SMS Operational
Voice Operational
Kenya Major Outage
SMS Operational
Voice Operational
USSD Major Outage
Kiribati Operational
SMS Operational
Voice Operational
Korea, the Republic of Operational
SMS Operational
Voice Operational
MMS Operational
Kosovo Operational
SMS Operational
Voice Operational
Kuwait Operational
SMS Operational
Voice Operational
Kyrgyzstan Operational
SMS Operational
Voice Operational
Lao People's Democratic Republic Operational
SMS Operational
Voice Operational
Latvia Operational
SMS Operational
Voice Operational
Lebanon Operational
SMS Operational
Voice Operational
Lesotho Operational
SMS Operational
Voice Operational
Liberia Operational
SMS Operational
Voice Operational
USSD Operational
Libya Operational
SMS Operational
Voice Operational
Liechtenstein Operational
SMS Operational
Voice Operational
Lithuania Operational
SMS Operational
Voice Operational
Luxembourg Operational
SMS Operational
Voice Operational
Macao Operational
SMS Operational
Voice Operational
Madagascar Operational
SMS Operational
Voice Operational
Malawi Operational
SMS Operational
Voice Operational
USSD Operational
Malaysia Operational
SMS Operational
Voice Operational
Maldives Operational
SMS Operational
Voice Operational
Mali Operational
SMS Operational
Voice Operational
Malta Operational
SMS Operational
Voice Operational
Marshall Islands Operational
SMS Operational
Voice Operational
Martinique Operational
SMS Operational
Voice Operational
Mauritania Operational
SMS Operational
Voice Operational
Mauritius Operational
SMS Operational
Voice Operational
Mayotte Operational
SMS Operational
Voice Operational
Mexico Operational
SMS Operational
Voice Operational
Micronesia (Federated States of) Operational
SMS Operational
Voice Operational
Moldova Operational
SMS Operational
Voice Operational
Monaco Operational
SMS Operational
Voice Operational
Mongolia Operational
SMS Operational
Voice Operational
Montenegro Operational
SMS Operational
Voice Operational
Montserrat Operational
SMS Operational
Voice Operational
Morocco Operational
SMS Operational
Voice Operational
Mozambique Degraded Performance
SMS Degraded Performance
Voice Operational
USSD Operational
Myanmar Operational
SMS Operational
Voice Operational
Namibia Operational
SMS Operational
Voice Operational
USSD Operational
Nauru Operational
SMS Operational
Voice Operational
Nepal Operational
SMS Operational
Voice Operational
Netherlands Operational
SMS Operational
Voice Operational
New Caledonia Operational
SMS Operational
Voice Operational
New Zealand Operational
SMS Operational
Voice Operational
Nicaragua Operational
SMS Operational
Voice Operational
Niger Operational
SMS Operational
Voice Operational
Nigeria Operational
SMS ? Operational
Voice Operational
USSD ? Operational
Norfolk Island Operational
SMS Operational
Voice Operational
North Macedonia Operational
SMS Operational
Voice Operational
Norway Operational
SMS Operational
Voice Operational
Oman Operational
SMS Operational
Voice Operational
Pakistan Operational
SMS Operational
Voice Operational
Palau Operational
SMS Operational
Voice Operational
Palestine Operational
SMS Operational
Voice Operational
Panama Operational
SMS Operational
Voice Operational
Papua New Guinea Operational
SMS Operational
Voice Operational
Paraguay Operational
SMS Operational
Voice Operational
Peru Operational
SMS Operational
Voice Operational
Philippines Operational
SMS Operational
Voice Operational
Poland Operational
SMS Operational
Voice Operational
Portugal Operational
SMS Operational
Voice Operational
Puerto Rico Operational
SMS Operational
Voice Operational
Qatar Operational
SMS Operational
Voice Operational
Reunion Operational
SMS Operational
Voice Operational
Romania Operational
SMS Operational
Voice Operational
Russian Federation Operational
SMS Operational
Voice Operational
Rwanda Operational
SMS Operational
Voice Operational
Saint Helena Operational
SMS Operational
Voice Operational
Saint Kitts and Nevis Operational
SMS Operational
Voice Operational
Saint Lucia Operational
SMS Operational
Voice Operational
Saint Pierre and Miquelon Operational
SMS Operational
Voice Operational
Saint Vincent and The Grenadines Operational
SMS Operational
Voice Operational
Samoa Operational
SMS Operational
Voice Operational
San Marino Operational
SMS Operational
Voice Operational
Sao Tome and Principe Operational
SMS Operational
Voice Operational
Saudi Arabia Operational
SMS Operational
Voice Operational
Senegal Operational
SMS Operational
Voice Operational
USSD Operational
Serbia Operational
SMS Operational
Voice Operational
Seychelles Operational
SMS Operational
Voice Operational
Sierra Leone Operational
SMS Operational
Voice Operational
Singapore Operational
SMS Operational
Voice Operational
Sint Maarten Operational
SMS Operational
Voice Operational
Slovakia Operational
SMS Operational
Voice Operational
Slovenia Operational
SMS Operational
Voice Operational
Solomon Islands Operational
SMS Operational
Voice Operational
Somalia Operational
SMS Operational
Voice Operational
South Africa Operational
SMS Operational
Voice Operational
USSD Operational
South Sudan Operational
SMS Operational
Voice Operational
Spain Operational
SMS Operational
Voice Operational
Sri Lanka Operational
SMS Operational
Voice Operational
Sudan Operational
SMS Operational
Voice Operational
Suriname Operational
SMS Operational
Voice Operational
Sweden Operational
SMS Operational
Voice Operational
Switzerland Operational
SMS Operational
Voice Operational
Syria Operational
SMS Operational
Voice Operational
Taiwan Operational
SMS Operational
Voice Operational
Tajikistan Operational
SMS Operational
Voice Operational
Tanzania Operational
SMS Operational
Voice Operational
USSD Operational
Thailand Operational
SMS Operational
Voice Operational
Timor-Leste Operational
SMS Operational
Voice Operational
Togo Operational
SMS Operational
Voice Operational
Tonga Operational
SMS Operational
Voice Operational
Trinidad and Tobago Operational
SMS Operational
Voice Operational
Tunisia Operational
SMS Operational
Voice Operational
Turkey Operational
SMS Operational
Voice Operational
Turkmenistan Operational
SMS Operational
Voice Operational
Turks and Caicos Islands Operational
SMS Operational
Voice Operational
Tuvalu Operational
SMS Operational
Voice Operational
Uganda Operational
SMS Operational
Voice Operational
USSD Operational
Ukraine Operational
SMS Operational
Voice Operational
United Arab Emirates Partial Outage
SMS Operational
Voice Partial Outage
United Kingdom Operational
SMS Operational
Voice Operational
United States Under Maintenance
SMS Under Maintenance
Voice Operational
MMS Under Maintenance
Uruguay Operational
SMS Operational
Voice Operational
Uzbekistan Operational
SMS Operational
Voice Operational
Venezuela Operational
SMS Operational
Voice Operational
Vanuatu Operational
SMS Operational
Voice Operational
Vietnam Operational
SMS Operational
Voice Operational
Virgin Islands (British) Operational
SMS Operational
Voice Operational
Wallis and Futuna Operational
SMS Operational
Voice Operational
Yemen Operational
SMS Operational
Voice Operational
Zambia Operational
SMS Operational
Voice Operational
USSD Operational
Zimbabwe Operational
SMS Operational
Voice Operational
USSD Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
United States - T-Mobile - PLANNED OPERATOR MAINTENANCE Nov 21, 2024 08:00-12:00 UTC
Please be informed that T-Mobile, United States operator will conduct technical maintenance during the period indicated below:

Start: 21.11.2024 08:00 UTC
End: 21.11.2024 12:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS and MMS to handsets.
Posted on Nov 19, 2024 - 02:36 UTC
Russian Federation - Tele2 - PLANNED OPERATOR MAINTENANCE Nov 21, 2024 20:00 - Nov 22, 2024 00:00 UTC
Please be informed that Tele2, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 21.11.2024 at 20:00 (UTC)
End: 22.11.2024 at 00:00 (UTC)

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Nov 19, 2024 - 17:48 UTC
Russian Federation - Megafon - PLANNED OPERATOR MAINTENANCE Nov 21, 2024 20:00 - Nov 22, 2024 00:00 UTC
Please be informed that Megafon, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 21.11.2024 20:00 (UTC)
End: 22.11.2024 00:00 (UTC)

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Nov 19, 2024 - 17:45 UTC
United States - Verizon Wireless - PLANNED OPERATOR MAINTENANCE Nov 22, 2024 05:00-08:00 UTC
Please be informed that Verizon Wireless, United States operator will conduct technical maintenance during the period indicated below:

Start: 22.11.2024 at 05:00 UTC
End: 22.11.2024 at 08:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS and MMS to handsets.
Posted on Nov 14, 2024 - 20:33 UTC
Denmark, Sweden - 3 DK (Hi3G Denmark ApS) and 3 (Hi3G Access AB) - PLANNED OPERATOR MAINTENANCE Nov 24, 2024 20:10 - Nov 25, 2024 05:00 UTC
Please be informed that 3 DK (Hi3G Denmark ApS), Denmark and 3 (Hi3G Access AB), Sweden operators will conduct technical maintenance during the period indicated below:

Start: 24.11.2024 20:10 UTC
End: 25.11.2024 05:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Nov 19, 2024 - 09:27 UTC
Russian Federation - Tele2 - PLANNED OPERATOR MAINTENANCE Nov 25, 2024 20:00 - Nov 26, 2024 00:00 UTC
Please be informed that Tele2, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 25.11.2024 20:00 UTC
End: 26.11.2024 00:01UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Oct 30, 2024 - 14:10 UTC
Denmark, Sweden - 3 DK (Hi3G Denmark ApS) and 3 (Hi3G Access AB) - PLANNED OPERATOR MAINTENANCE Nov 26, 2024 20:10 - Nov 27, 2024 05:00 UTC
Please be informed that 3 DK (Hi3G Denmark ApS), Denmark and 3 (Hi3G Access AB), Sweden operators will conduct technical maintenance during the period indicated below:

Start: 26.11.2024 20:10 UTC
End: 27.11.2024 05:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Nov 19, 2024 - 09:31 UTC
Spain - multiple newtworks - PLANNED OPERATOR MAINTENANCE Nov 27, 2024 19:00-23:00 UTC
Please be informed that Telefonica Global Solutions operator will conduct technical maintenance during the period indicated below:

Start: 27-11-2024 19:00:00 (UTC)
End: 27-11-2024 23:00:00 (UTC)

Channel impacted: Voice

During the maintenance window, there could be intermittent call disconnects or call failures.
Posted on Nov 20, 2024 - 12:23 UTC
Russian Federation - Tele2 - PLANNED OPERATOR MAINTENANCE Nov 27, 2024 20:00 - Nov 28, 2024 00:00 UTC
Please be informed that Tele2, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 27.11.2024 20:00 UTC
End: 28.11.2024 00:01UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Oct 30, 2024 - 14:11 UTC
Denmark, Sweden - 3 DK (Hi3G Denmark ApS) and 3 (Hi3G Access AB) - PLANNED OPERATOR MAINTENANCE Nov 27, 2024 20:10 - Nov 28, 2024 05:00 UTC
Please be informed that 3 DK (Hi3G Denmark ApS), Denmark and 3 (Hi3G Access AB), Sweden operators will conduct technical maintenance during the period indicated below:

Start: 27.11.2024 20:10 UTC
End: 28.11.2024 05:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Nov 19, 2024 - 09:33 UTC
United States - T-Mobile US - PLANNED OPERATOR MAINTENANCE Dec 4, 2024 03:00-13:00 UTC
Please be informed that T-Mobile, United States operator will conduct technical maintenance during the period indicated below:

Start: 04.12.2024 03:00 UTC
End: 04.12.2024 13:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS and MMS to handsets.
Posted on Nov 20, 2024 - 07:04 UTC
Past Incidents
Nov 21, 2024
Myanmar - Ooredoo Myanmar - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Ooredoo Myanmar network, Myanmar has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Nov 21, 05:06 UTC
Identified - We are experiencing degradation in SMS delivery towards Ooredoo Myanmar network, Myanmar. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 21, 01:27 UTC
Mauritania - Mattel - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Mattel network, Mauritania has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Nov 21, 04:51 UTC
Identified - We are experiencing degradation in SMS delivery towards Mattel network, Mauritania. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 21, 04:27 UTC
Russian Federation - Beeline (VimpelCom) - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 21, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 21:00 UTC
Scheduled - Please be informed that Beeline (VimpelCom), Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 20.11.2024 21:00 UTC
End: 21.11.2024 00:01 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Nov 19, 09:07 UTC
Russian Federation - Tele2 - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 21, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 20:00 UTC
Scheduled - Please be informed that Tele2, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 20.11.2024 20:00 UTC
End: 21.11.2024 00:01UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Oct 30, 14:10 UTC
Nov 20, 2024
United States - AT&T Mobility - MMS DELIVERY DEGRADATION
Resolved - Previously reported MMS degradation in delivery towards AT&T Mobility network, United States has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Nov 20, 22:35 UTC
Identified - We are experiencing MMS degradation in delivery towards AT&T Mobility network, United States. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 20, 19:49 UTC
Malaysia - DiGi Telecommunications - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 20, 22:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 17:30 UTC
Scheduled - Please be informed that DiGi Telecommunications, Malaysia operator will conduct technical maintenance during the period indicated below:

Start: 20.11.2024. 17:30 UTC
End: 20.11.2024. 22:15 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Nov 20, 08:25 UTC
Philippines - Globe Telecom, Smart Communications - SMS MULTIPLE NETWORKS DEGRADATION
Resolved - Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:

Philippines - Globe Telecom
Philippines - Smart Communications

We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
Nov 20, 18:08 UTC
Identified - We are experiencing SMS degradation in delivery towards multiple carriers:

Philippines - Globe Telecom
Philippines - Smart Communications

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Nov 20, 17:17 UTC
Iran - multiple networks - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards multiple Iranian networks has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Nov 20, 11:47 UTC
Identified - We are experiencing degradation in SMS delivery towards multiple Iranian networks. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 20, 10:06 UTC
United States - T-Mobile - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 20, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 07:00 UTC
Scheduled - Please be informed that T-Mobile, United States operator will conduct technical maintenance during the period indicated below:

Start: 20.11.2024 07:00 UTC
End: 20.11.2024 10:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS and MMS to handsets.
Nov 19, 02:32 UTC
Kazakhstan - Tele2 - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 20, 01:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 22:00 UTC
Scheduled - Please be informed that Tele2, Kazakhstan operator will conduct technical maintenance during the period indicated below:

Start: 19.11.2024. 22:00 UTC
End: 20.11.2024. 01:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Nov 15, 08:36 UTC
Kazakhstan - Altel JSC - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 20, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 22:01 UTC
Scheduled - Please be informed that Altel JSC , Kazakhstan operator will conduct technical maintenance during the period indicated below:

Start: 19.11.2024. 22:00 UTC
End: 20.11.2024. 01:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Nov 15, 08:37 UTC
Russian Federation - Megafon - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 20, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 20:00 UTC
Scheduled - Please be informed that Megafon, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 19.11.2024 20:00 UTC
End: 20.11.2024 00:00UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Nov 18, 06:13 UTC
Russian Federation - Yota (Scartel) - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 20, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 20:01 UTC
Scheduled - Please be informed that Yota (Scartel), Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 19.11.2024 20:00 UTC
End: 20.11.2024 00:00UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Nov 18, 06:09 UTC
Nov 19, 2024
Colombia - Claro - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Claro network, Colombia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Nov 19, 21:20 UTC
Monitoring - Previously reported degradation is no longer present although we haven't yet received official confirmation from the MNO. We will continue to monitor the connection to ensure no further issues are observed
Nov 19, 19:52 UTC
Identified - We are experiencing degradation in SMS delivery towards Claro network, Colombia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 19, 18:11 UTC
United States - Verizon Wireless - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 19, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 19, 05:00 UTC
Scheduled - Please be informed that Verizon Wireless, United States operator will conduct technical maintenance during the period indicated below:

Start: 19.11.2024 at 05:00 UTC
End: 19.11.2024 at 09:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS and MMS to handsets.
Nov 14, 16:05 UTC
Russian Federation - Beeline - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 19, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 21:00 UTC
Scheduled - Please be informed that Beeline, Russia operator will conduct technical maintenance during the period indicated below:

Start: 18/11/2024 21:00 UTC
End: 19/11/2024 00:00 UTC


Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Nov 15, 11:30 UTC
Russian Federation - Tele2 - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 19, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 20:00 UTC
Scheduled - Please be informed that Tele2, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 18.11.2024 20:00 UTC
End: 19.11.2024 00:01UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Oct 30, 14:09 UTC
Nov 18, 2024
United States - AT&T Mobility - MMS DELIVERY DEGRADATION
Resolved - Previously reported MMS degradation in delivery towards AT&T Mobility network, United States has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Nov 18, 20:25 UTC
Identified - We are experiencing MMS degradation in delivery towards AT&T Mobility network, United States. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 18, 17:33 UTC
Spain - Movistar (Telefonica Moviles Espana)- PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 18, 09:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 01:30 UTC
Scheduled - Please be informed that Movistar (Telefonica Moviles Espana), Spain operator will conduct technical maintenance during the period indicated below:

Start: 18.11.2024 01:30 UTC
End: 18.11.2024 09:30 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Nov 12, 12:11 UTC
Colombia - VOICE PROCESSING DEGRADATION
Resolved - This is to inform you that previously reported processing degradation over voice services towards Colombian networks has been resolved.

We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Nov 18, 08:17 UTC
Identified - We are experiencing processing degradation over voice services towards Colombian networks. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 18, 07:31 UTC
Nigeria - MTN Nigeria - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards MTN Nigeria network, Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Nov 18, 01:00 UTC
Identified - We are experiencing degradation in SMS delivery towards MTN Nigeria (NNC:62130) network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 17, 01:04 UTC
Nov 17, 2024
United States - T-Mobile - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 17, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 17, 04:00 UTC
Scheduled - Please be informed that T-Mobile, United States operator will conduct technical maintenance during the period indicated below:

Start: 18.11.2024 04:00 UTC
End: 18.11.2024 12:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS and MMS to handsets.
Nov 15, 06:28 UTC
Nov 16, 2024
Russian Federation - multiple networks - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards multiple networks in Russian Federation has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Nov 16, 08:18 UTC
Identified - We are experiencing degradation in SMS delivery towards multiple networks in Russian Federation. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 16, 08:00 UTC
Nov 15, 2024
Egypt - Etisalat Egypt - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Etisalat Egypt network, Egypt has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Nov 15, 20:54 UTC
Monitoring - Previously reported degradation is no longer present although we haven't yet received official confirmation from the MNO. We will continue to monitor the connection to ensure no further issues are observed
Nov 15, 17:50 UTC
Identified - We are experiencing degradation in SMS delivery towards Etisalat Egypt network, Egypt. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 15, 14:13 UTC
South Africa - Vodacom - TEMPORARY SMS DELIVERY DEGRADATION
Resolved - We have noticed temporary SMS delivery degradation towards Vodacom, South Africa within the following time frame:

Start: 15.11.2024 08:00 UTC
End: 15.11.2024 08:45 UTC

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.

We will continue to monitor delivery to ensure no further issues are observed.
Nov 15, 08:47 UTC
Nigeria - 9mobile (ex. Etisalat) - SMS DELIVERY DEGRADATION
Resolved - This incident has been resolved.
Nov 15, 07:48 UTC
Update - The issues with Glo Mobile (Globacom Ltd) have been resolved. We are still experiencing SMS degradation in delivery towards 9mobile (ex. Etisalat) network, country Nigeria.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 14, 15:28 UTC
Update - We are experiencing SMS degradation in delivery towards multiple carriers towards country Nigeria:

- 9mobile (ex. Etisalat)
- Glo Mobile (Globacom Ltd)

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Nov 13, 01:51 UTC
Identified - We are experiencing degradation in SMS delivery towards 9mobile (ex. Etisalat) network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 12, 05:25 UTC
Russian Federation - Megafon - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 15, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 20:01 UTC
Scheduled - Please be informed that Megafon, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 14.11.2024 20:00 UTC
End: 15.11.2024 00:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Nov 13, 10:42 UTC
Russian Federation - Megafon - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 15, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 20:00 UTC
Scheduled - Please be informed that Megafon, Russia operator will conduct technical maintenance during the period indicated below:

Start: 14/11/2024 20:00 UTC
End: 15/11/2024 00:00 UTC


Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Nov 11, 20:39 UTC
Nov 14, 2024
South Africa - Vodacom - TEMPORARY SMS DELIVERY DEGRADATION
Resolved - We have noticed temporary SMS delivery degradation towards Vodacom, South Africa within the following time frame:

Start: 14.11.2024 10:27 UTC
End: 14.11.2024 11:24 UTC

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.

We will continue to monitor delivery to ensure no further issues are observed.
Nov 14, 11:26 UTC
Canada - SaskTel Mobility - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 14, 10:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 06:00 UTC
Scheduled - Please be informed that SaskTel Mobility, Canada operator will conduct technical maintenance during the period indicated below:

Start: 14th November 2024 at 6:00 (UTC)
End: 14th November 2024 at 10:00 (UTC)

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Nov 8, 19:42 UTC
United States - AT&T Mobility - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 14, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 04:00 UTC
Scheduled - Please be informed that AT&T Mobility, United States operator will conduct technical maintenance during the period indicated below:

Start: 14.11.2024. 04:00 UTC
End: 14.11.2024. 10:00 UTC


Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS and MMS to handsets.
Nov 14, 04:00 UTC
Saudi Arabia - multiple networks - VOICE PROCESSING DEGRADATION
Resolved - This is to inform you that previously reported processing degradation over voice services towards multiple networks in Saudi Arabia has been resolved.

We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Nov 14, 07:55 UTC
Identified - We are experiencing processing degradation over voice services towards multiple networks in Saudi Arabia. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 7, 13:48 UTC
Russian Federation - Beeline - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 14, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 21:00 UTC
Scheduled - Please be informed that Beeline, Russia operator will conduct technical maintenance during the period indicated below:

Start: 13/11/2024 21:00 UTC
End: 14/11/2024 00:00 UTC


Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Nov 11, 20:25 UTC
Russian Federation - Tele2 - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 14, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 20:00 UTC
Scheduled - Please be informed that Tele2, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 13.11.2024 20:00 UTC
End: 14.11.2024 00:01UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Oct 30, 14:08 UTC
Nov 13, 2024
Russian Federation - MTS - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 13, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 17:00 UTC
Scheduled - Please be informed that MTS, Russia operator will conduct technical maintenance during the period indicated below:

Start: 13/11/2024 17:00 UTC
End: 13/11/2024 18:00 UTC


Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Nov 11, 20:47 UTC
Kenya - Safaricom - SMS DELIVERY DEGRADATION
Resolved - This incident has been resolved.
Nov 13, 12:15 UTC
Identified - We are experiencing degradation in SMS delivery towards Safaricom network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 13, 08:39 UTC
Spain - multiple networks - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 13, 11:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 09:30 UTC
Scheduled - Please be informed that Telefónica Global Solutions operator will conduct technical maintenance during the period indicated below:

Start: 13/11/2024 09:30 UTC
End: 13/11/2024 11:30 UTC

Channel impacted: Voice

During the maintenance window, there could be intermittent call disconnects or call failures.
Nov 6, 09:52 UTC
United States - AT&T Mobility - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 13, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 13, 04:00 UTC
Scheduled - Please be informed that AT&T Mobility, United States operator will conduct technical maintenance during the period indicated below:

Start: 13.11.2024. 04:00 UTC
End: 13.11.2024. 10:00 UTC


Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS and MMS to handsets.
Nov 8, 09:39 UTC
Hong Kong - Multiple Networks -VOICE NM PROCESSING DEGRADATION
Resolved - This is to inform you that previously reported processing degradation over voice services towards multiple networks in Hong Kong has been resolved.

We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Nov 13, 07:52 UTC
Identified - We are experiencing processing degradation over voice services towards multiple networks in Hong Kong. You may experience intermittent call disconnects or call failures, please note that this is only affecting Number Masking traffic.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 13, 06:56 UTC
Serbia - A1 Serbia (ex Vip) - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 13, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 21:30 UTC
Scheduled - Please be informed that A1 Serbia operator will conduct technical maintenance during the period indicated below:

Start: 12.11.2024. 21:30 UTC
End: 13.11.2024. 05:30 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Nov 11, 13:16 UTC
United Kingdom - Virgin Media O2 (Telefonica UK Ltd) - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 13, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 22:00 UTC
Scheduled - Please be informed that Virgin Media O2 (Telefonica UK Ltd), United Kingdom operator will conduct technical maintenance during the period indicated below:

Start: 12.11.2024 22:00 UTC
End: 13.11.2024 04:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Nov 12, 09:19 UTC
Kazakhstan - Altel JSC - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 13, 02:02 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 20:00 UTC
Scheduled - Please be informed that Altel JSC, Kazakhstan operator will conduct technical maintenance during the period indicated below:

Start: 12.11.2024 20:00 UTC
End: 13.11.2024 02:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Nov 12, 09:51 UTC
Kazakhstan - Tele2 - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 13, 02:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 20:01 UTC
Scheduled - Please be informed that Tele2, Kazakhstan operator will conduct technical maintenance during the period indicated below:

Start: 12.11.2024 20:00 UTC
End: 13.11.2024 02:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Nov 12, 09:53 UTC
Ukraine - Lifecell (Astelit) - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 13, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 23:00 UTC
Scheduled - Please be informed that Lifecell, Ukraine operator will conduct technical maintenance during the period indicated below:

Start: 12th of November 2024 at 23:00 (UTC)
End: 13th o November 2024 at 2:00 (UTC)

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Nov 8, 21:58 UTC
Nov 12, 2024
Tanzania - Airtel Tanzania - SMS DELIVERY DEGRADATION
Resolved - This incident has been resolved.
Nov 12, 20:39 UTC
Update - We are continuing to work on a fix for this issue.
Nov 12, 08:40 UTC
Identified - We are experiencing degradation in SMS delivery towards Airtel Tanzania network, Tanzania. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 12, 08:16 UTC
Argentina - VOICE PROCESSING DEGRADATION
Resolved - This is to inform you that previously reported processing degradation over voice services towards Argentinian networks has been resolved.

We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Nov 12, 14:52 UTC
Identified - We are experiencing processing degradation over voice services towards Argentinian networks. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 12, 12:54 UTC
United States - ClearSky network circles - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards ClearSky network circles, United States has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Nov 12, 11:38 UTC
Identified - We are experiencing degradation in SMS delivery towards ClearSky network circles, United States. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 12, 10:32 UTC
United States - AT&T Mobility - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 12, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 04:00 UTC
Scheduled - Please be informed that AT&T Mobility, United States operator will conduct technical maintenance during the period indicated below:

Start: 12.11.2024. 04:00 UTC
End: 12.11.2024. 10:00 UTC


Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS and MMS to handsets.
Nov 8, 09:33 UTC
Korea, the Republic of - multiple networks - SMS DELIVERY DEGRADATION
Resolved - This is to inform you that the reported incident is still being addressed with the MNO and at this point there is no estimated time of recovery that could be shared. Until the issue is fully resolved, kindly note that our delivery rate is our best effort for this destination. Once resolved, you can expect for delivery to stabilize.
Nov 12, 09:14 UTC
Identified - We are experiencing SMS degradation in delivery towards multiple carriers:

- KT Freetel
- SK Telecom
- LG U+

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Oct 30, 11:09 UTC
United Kingdom - 3 (Hutchison 3G UK Ltd) - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 12, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 12, 05:00 UTC
Scheduled - Please be informed that 3 (Hutchison 3G UK Ltd), United Kingdom operator will conduct technical maintenance during the period indicated below:

Start: 12.11.2024 05:00 UTC
End: 12.11.2024 08:00 UTC


Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Nov 6, 09:58 UTC
Pakistan - Ufone (Pak Telecom Mobile Ltd) - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Ufone (Pak Telecom Mobile Ltd) network, Pakistan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Nov 12, 04:20 UTC
Identified - We are experiencing degradation in SMS delivery towards Ufone (Pak Telecom Mobile Ltd) network, Pakistan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 11, 23:44 UTC
Nigeria - 9mobile (ex. Etisalat) - USSD PROCESSING DEGRADATION
Resolved - Previously reported degradation in requesting USSD short codes towards 9mobile (ex. Etisalat), Nigeria has been resolved. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Nov 12, 02:13 UTC
Identified - We are experiencing degradation in requesting USSD short codes towards 9mobile (ex. Etisalat), Nigeria. Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 11, 22:51 UTC
Russian Federation - Tele2 - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 12, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 20:00 UTC
Scheduled - Please be informed that Tele2, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 11.11.2024 20:00 UTC
End: 12.11.2024 00:01UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Oct 30, 14:06 UTC
Nov 11, 2024
United States - AT&T Mobility - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 11, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 11, 04:00 UTC
Scheduled - Please be informed that AT&T Mobility, United States operator will conduct technical maintenance during the period indicated below:

Start: 11.11.2024. 04:00 UTC
End: 11.11.2024. 10:00 UTC


Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS and MMS to handsets.
Nov 11, 04:00 UTC
Taiwan - multiple networks - SMS DELIVERY DEGRADATION
Resolved - This incident has been resolved.
Nov 11, 08:51 UTC
Identified - We are experiencing degradation in SMS delivery towards multiple networks, Taiwan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 11, 07:31 UTC
Singapore, M1 (M1 Limited) - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards M1 (M1 Limited), Singapore has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Nov 11, 07:57 UTC
Update - We are continuing to work on a fix for this issue.
Nov 11, 07:56 UTC
Identified - We are experiencing degradation in SMS delivery towards M1 (M1 Limited), Singapore. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 11, 07:24 UTC
Nov 10, 2024
Pakistan - Telenor Pakistan - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Telenor network, Pakistan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Nov 10, 20:11 UTC
Identified - We are experiencing degradation in SMS delivery towards Telenor Pakistan network, Pakistan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 10, 14:33 UTC
Argentina - multiple networks - VOICE PROCESSING DEGRADATION
Resolved - This is to inform you that previously reported processing degradation over voice services towards multiple networks in Argentina has been resolved.

We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Nov 10, 14:14 UTC
Identified - We are experiencing processing degradation over voice services towards multiple networks in Argentina. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 10, 12:22 UTC
Nov 9, 2024
Thailand - AIS GSM (Advanced Info Service PLC) - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 9, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 17:00 UTC
Scheduled - Please be informed that AIS GSM (Advanced Info Service PLC), Thailand operator will conduct technical maintenance during the period indicated below:

Start: 09.11.2024 17:00 UTC
End: 09.11.2024 22:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Nov 8, 22:43 UTC
United States - US Cellular - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 9, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 9, 01:00 UTC
Scheduled - Please be informed that US Cellular, United States operator will conduct technical maintenance during the period indicated below:

Start: Saturday 9th of November at 1:00 (UTC)
End: Saturday 9th of November at 3:00 (UTC)

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Nov 8, 19:54 UTC
Nov 8, 2024
Sierra Leone - Orange - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Orange network, Sierra Leone has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Nov 8, 21:40 UTC
Identified - We are experiencing degradation in SMS delivery towards Orange network, Sierra Leone. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 8, 18:28 UTC
Nigeria - 9mobile (ex. Etisalat) - SMS DELIVERY DEGRADATION
Resolved - This incident has been resolved.
Nov 8, 19:37 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 8, 18:38 UTC
Identified - We are experiencing degradation in SMS delivery towards 9mobile (ex. Etisalat) network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 8, 15:59 UTC
Colombia - WOM (Partners Telecom Colombia SAS) - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards WOM (Partners Telecom Colombia SAS), Colombia network has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Nov 8, 19:35 UTC
Update - We are continuing to monitor for any further issues.
Nov 8, 16:17 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 8, 16:16 UTC
Identified - We are experiencing degradation in SMS delivery towards WOM (Partners Telecom Colombia SAS) network, Colombia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 7, 12:42 UTC
Philippines - Smart Communications - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Smart Communications network, Philippines has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Nov 8, 15:04 UTC
Identified - We are experiencing degradation in SMS delivery towards Smart Communications network, Philippines . You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 8, 11:33 UTC
Pakistan - Ufone (Pak Telecom Mobile Ltd) - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Ufone (Pak Telecom Mobile Ltd) network, Pakistan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Nov 8, 06:43 UTC
Identified - We are experiencing degradation in SMS delivery towards Ufone (Pak Telecom Mobile Ltd) network, Pakistan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 7, 04:27 UTC
Spain - multiple networks - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 8, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 22:00 UTC
Scheduled - Please be informed that Telefonica Global Solutions operator will conduct technical maintenance during the period indicated below:

Start: 07-11-2024 20:00:00 (UTC)
End: 07-11-2024 23:59:00 (UTC)

Channel impacted: Voice

During the maintenance window, there could be intermittent call disconnects or call failures.
Nov 5, 09:52 UTC
Nov 7, 2024
Mexico - AT&T Mexico (Nextel & Iusacell) - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards AT&T Mexico (Nextel & Iusacell) network, has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Nov 7, 22:04 UTC
Identified - We are experiencing degradation in SMS delivery towards AT&T Mexico (Nextel & Iusacell) network, Mexico. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 7, 08:23 UTC
Russian Federation - Megafon - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 7, 22:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 20:00 UTC
Scheduled - Please be informed that Megafon, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 07.11.2024 20:00 UTC
End: 07.11.2024 22:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Nov 7, 04:56 UTC
Japan - NTT DOCOMO - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 7, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 16:00 UTC
Scheduled - Please be informed that NTT DOCOMO, Japan operator will conduct technical maintenance during the period indicated below:

Start: 07.11.2024 16:00 UTC
End: 07.11.2024 21:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Oct 17, 08:15 UTC
United States - Verizon Wireless - TEMPORARY SMS DELIVERY DEGRADATION
Resolved - We have noticed temporary SMS delivery degradation towards Verizon Wireless network, United States within the following time frame:

07.11.2024 16:10 to 16:50 UTC

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.

We will continue to monitor delivery to ensure no further issues are observed.
Nov 7, 17:32 UTC
Belgium - PLANNED PARTNER MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 7, 17:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 15:00 UTC
Scheduled - Please be informed that our partner will conduct technical maintenance during the period indicated below:

Start: 07.11.2024 15:00 UTC
End: 07.11.2024 17:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets towards Belgium operators.
Nov 4, 09:28 UTC
Italy - MNO - Vodafone Italy - SMS DELIVERY DEGRADATION
Resolved - This incident has been resolved.
Nov 7, 14:33 UTC
Update - We are continuing to work on a fix for this issue.
Nov 7, 13:33 UTC
Identified - We are experiencing degradation in SMS delivery towards MNO - Vodafone Italy network, Italy. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 7, 13:07 UTC
South Africa - VodaCom - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards VodaCom network, South Africa has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Nov 7, 14:07 UTC
Identified - We are experiencing degradation in SMS delivery towards VodaCom network, South Africa. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 7, 12:22 UTC
Brazil - Multiple networks - SMS DELIVERY DEGRADATION
Resolved - This incident has been resolved.
Nov 7, 08:53 UTC
Update - We are continuing to work on a fix for this issue.
Nov 7, 08:53 UTC
Identified - We are experiencing degradation in SMS delivery towards multiple Claro circles. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Nov 6, 14:50 UTC
Colombia - WOM (Partners Telecom Colombia SAS) - SMS DELIVERY DEGRADATION
Resolved - This incident has been resolved.
Nov 7, 08:30 UTC
Identified - We are experiencing degradation in SMS delivery towards WOM (Partners Telecom Colombia SAS) network, Colombia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Oct 30, 17:05 UTC
United Arab Emirates - Etisalat (Emirates Telecom Corp), du (EITC) - SMS MULTIPLE NETWORKS DEGRADATION
Resolved - This incident has been resolved.
Nov 7, 07:50 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 7, 07:38 UTC
Identified - We are experiencing SMS degradation in delivery towards multiple carriers:

- Etisalat (Emirates Telecom Corp) network, United Arab Emirates
- du (EITC) network, United Arab Emirates

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Nov 6, 12:30 UTC
Spain - Yoigo - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 7, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 01:00 UTC
Scheduled - Please be informed that Yoigo, Spain operator will conduct technical maintenance during the period indicated below:

Start: 07.11.2024 01:00 UTC
End: 07.11.2024 06:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Nov 4, 08:33 UTC
Russian Federation - Tele2 - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Nov 7, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 6, 20:00 UTC
Scheduled - Please be informed that Tele2, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 06.11.2024 20:00 UTC
End: 07.11.2024 00:01UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Oct 30, 14:05 UTC
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