External connectivity status

External connectivity status history

Explore the operational status of communication channels in your selected country.

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Operational

Maintenance

Major outage

Partial outage

Degraded

United States - multiple networks - MMS PROCESING DEGRADATION
Update - This is to inform you that we have received official confirmation from ClearSky: Inteliquent (Onvoy) regarding the degraded SMS delivery, that the cause of it is an ongoing migration process due to which we're seeing these delivery report discrepancies. This is a temporary situation that will be fully resolved within one to max two months. Actual delivery remains intact.

Unfortunately MMS degradation in 10DLC delivery towards ClearSky: Dish Wireless and Interop:Enflick (TextNow) networks remains present.
Apr 24, 2025 - 22:06 UTC
Update - This is to inform you that 10DLC SMS channel has recovered towards Interop: Dish Wireless, United States. The current situation is as follows:

SMS - degradation in delivery towards ClearSky: Inteliquent (Onvoy) network.
MMS - degradation in 10DLC delivery towards ClearSky: Dish Wireless and Interop:Enflick (TextNow) networks.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 23, 2025 - 18:19 UTC
Update - This is to inform you that the previously reported degradation with Unites States networks has expanded. Here is the current situation:

SMS - degradation in delivery towards Interop: Dish Wireless (10DLC) and ClearSky: Inteliquent (Onvoy) networks.
MMS - degradation in 10DLC delivery towards ClearSky: Dish Wireless and Interop:Enflick (TextNow) networks.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Apr 22, 2025 - 15:30 UTC
Identified - We are experiencing MMS degradation in delivery towards ClearSky and Interop networks, United States. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 14, 2025 - 15:07 UTC
Afghanistan Operational
SMS Operational
Voice Operational
Albania Operational
SMS Operational
Voice Operational
Algeria Operational
SMS Operational
Voice Operational
American Samoa Operational
SMS Operational
Voice Operational
Andorra Operational
SMS Operational
Voice Operational
Angola Operational
SMS Operational
Voice Operational
Anguilla Operational
SMS Operational
Voice Operational
Antigua and Barbuda Operational
SMS Operational
Voice Operational
Argentina Operational
SMS Operational
Voice Operational
Armenia Operational
SMS Operational
Voice Operational
Aruba Operational
SMS Operational
Voice Operational
Australia Operational
SMS Operational
Voice Operational
Austria Operational
SMS Operational
Voice Operational
Azerbaijan Operational
SMS Operational
Voice Operational
Bahamas Operational
SMS Operational
Voice Operational
Bahrain Operational
SMS Operational
Voice Operational
Bangladesh Operational
SMS Operational
Voice Operational
Barbados Operational
SMS Operational
Voice Operational
Belarus Operational
SMS Operational
Voice Operational
Belgium Operational
SMS Operational
Voice Operational
Belize Operational
SMS Operational
Voice Operational
Benin Operational
SMS Operational
Voice Operational
Bermuda Operational
SMS Operational
Voice Operational
Bhutan Operational
SMS Operational
Voice Operational
Bolivia Operational
SMS Operational
Voice Operational
Bosnia and Herzegovina Operational
SMS Operational
Voice Operational
Botswana Operational
SMS Operational
Voice Operational
USSD Operational
Brazil Operational
SMS Operational
Voice Operational
Brunei Darussalam Operational
SMS Operational
Voice Operational
Bulgaria Operational
SMS Operational
Voice Operational
Burkina Faso Operational
SMS Operational
Voice Operational
Burundi Operational
SMS Operational
Voice Operational
Cabo Verde Operational
SMS Operational
Voice Operational
Cambodia Operational
SMS Operational
Voice Operational
Cameroon Operational
SMS Operational
Voice Operational
Canada Operational
SMS Operational
Voice Operational
MMS Operational
Caribbean Netherlands Operational
SMS Operational
Voice Operational
Cayman Islands Operational
SMS Operational
Voice Operational
Central African Republic Operational
SMS Operational
Voice Operational
Chad Operational
SMS Operational
Voice Operational
USSD Operational
Chile Operational
SMS Operational
Voice Operational
China Operational
SMS Operational
Voice Operational
Colombia Operational
SMS Operational
Voice Operational
Comoros Operational
SMS Operational
Voice Operational
Congo Operational
SMS Operational
Voice Operational
Congo (Democratic Republic) Operational
SMS Operational
Voice Operational
USSD Operational
Cook Islands Operational
SMS Operational
Voice Operational
Costa Rica Operational
SMS Operational
Voice Operational
Cote d'Ivoire Operational
SMS Operational
Voice Operational
Croatia Operational
SMS Operational
Voice Operational
Cuba Operational
SMS Operational
Voice Operational
Curacao Operational
SMS Operational
Voice Operational
Cyprus Operational
SMS Operational
Voice Operational
Czech Republic Operational
SMS Operational
Voice Operational
Denmark Operational
SMS Operational
Voice Operational
Djibouti Operational
SMS Operational
Voice Operational
Dominica Operational
SMS Operational
Voice Operational
Dominican Republic Operational
SMS Operational
Voice Operational
Ecuador Operational
SMS Operational
Voice Operational
Egypt Operational
SMS Operational
Voice Operational
El Salvador Operational
SMS Operational
Voice Operational
Equatorial Guinea Operational
SMS Operational
Voice Operational
Eritrea Operational
SMS Operational
Voice Operational
Estonia Operational
SMS Operational
Voice Operational
Eswatini Operational
SMS Operational
Voice Operational
USSD Operational
Ethiopia Operational
SMS Operational
Voice Operational
USSD Operational
Falkland Islands Operational
SMS Operational
Voice Operational
Faroe Islands Operational
SMS Operational
Voice Operational
Fiji Operational
SMS Operational
Voice Operational
Finland Operational
SMS Operational
Voice Operational
France Operational
SMS Operational
Voice Operational
French Guiana Operational
SMS Operational
Voice Operational
French Polynesia Operational
SMS Operational
Voice Operational
French Southern Territories Operational
SMS Operational
Voice Operational
Gabon Operational
SMS Operational
Voice Operational
USSD Operational
Gambia Operational
SMS Operational
Voice Operational
Georgia Operational
SMS Operational
Voice Operational
Germany Operational
SMS Operational
Voice Operational
Ghana Operational
SMS Operational
Voice Operational
USSD Operational
Gibraltar Operational
SMS Operational
Voice Operational
Greece Operational
SMS Operational
Voice Operational
Greenland Operational
SMS Operational
Voice Operational
Grenada Operational
SMS Operational
Voice Operational
Guadeloupe Operational
SMS Operational
Voice Operational
Guam Operational
SMS Operational
Voice Operational
Guatemala Operational
SMS Operational
Voice Operational
Guernsey Operational
SMS Operational
Voice Operational
Guinea Operational
SMS Operational
Voice Operational
Guinea-Bissau Operational
SMS Operational
Voice Operational
Guyana Operational
SMS Operational
Voice Operational
Haiti Operational
SMS Operational
Voice Operational
Honduras Operational
SMS Operational
Voice Operational
Hong Kong Operational
SMS Operational
Voice Operational
MMS Operational
Hungary Operational
SMS Operational
Voice Operational
Iceland Operational
SMS Operational
Voice Operational
India Operational
SMS Operational
Voice Operational
Indonesia Operational
SMS Operational
Voice Operational
Iran Operational
SMS Operational
Voice Operational
Iraq Operational
SMS Operational
Voice Operational
Ireland Operational
SMS Operational
Voice Operational
Isle of Man Operational
SMS Operational
Voice Operational
Israel Operational
SMS Operational
Voice Operational
Italy Operational
SMS Operational
Voice Operational
Jamaica Operational
SMS Operational
Voice Operational
Japan Operational
SMS Operational
Voice Operational
Jersey Operational
SMS Operational
Voice Operational
Jordan Operational
SMS Operational
Voice Operational
Kazakhstan Operational
SMS Operational
Voice Operational
Kenya Operational
SMS Operational
Voice Operational
USSD Operational
Kiribati Operational
SMS Operational
Voice Operational
Korea, the Republic of Operational
SMS Operational
Voice Operational
MMS Operational
Kosovo Operational
SMS Operational
Voice Operational
Kuwait Operational
SMS Operational
Voice Operational
Kyrgyzstan Operational
SMS Operational
Voice Operational
Lao People's Democratic Republic Operational
SMS Operational
Voice Operational
Latvia Operational
SMS Operational
Voice Operational
Lebanon Operational
SMS Operational
Voice Operational
Lesotho Operational
SMS Operational
Voice Operational
Liberia Operational
SMS Operational
Voice Operational
USSD Operational
Libya Operational
SMS Operational
Voice Operational
Liechtenstein Operational
SMS Operational
Voice Operational
Lithuania Operational
SMS Operational
Voice Operational
Luxembourg Operational
SMS Operational
Voice Operational
Macao Operational
SMS Operational
Voice Operational
Madagascar Operational
SMS Operational
Voice Operational
Malawi Operational
SMS Operational
Voice Operational
USSD Operational
Malaysia Operational
SMS Operational
Voice Operational
Maldives Operational
SMS Operational
Voice Operational
Mali Operational
SMS Operational
Voice Operational
Malta Operational
SMS Operational
Voice Operational
Marshall Islands Operational
SMS Operational
Voice Operational
Martinique Operational
SMS Operational
Voice Operational
Mauritania Operational
SMS Operational
Voice Operational
Mauritius Operational
SMS Operational
Voice Operational
Mayotte Operational
SMS Operational
Voice Operational
Mexico Operational
SMS Operational
Voice Operational
Micronesia (Federated States of) Operational
SMS Operational
Voice Operational
Moldova Operational
SMS Operational
Voice Operational
Monaco Operational
SMS Operational
Voice Operational
Mongolia Operational
SMS Operational
Voice Operational
Montenegro Operational
SMS Operational
Voice Operational
Montserrat Operational
SMS Operational
Voice Operational
Morocco Operational
SMS Operational
Voice Operational
Mozambique Operational
SMS Operational
Voice Operational
USSD Operational
Myanmar Operational
SMS Operational
Voice Operational
Namibia Operational
SMS Operational
Voice Operational
USSD Operational
Nauru Operational
SMS Operational
Voice Operational
Nepal Operational
SMS Operational
Voice Operational
Netherlands Operational
SMS Operational
Voice Operational
New Caledonia Operational
SMS Operational
Voice Operational
New Zealand Operational
SMS Operational
Voice Operational
Nicaragua Operational
SMS Operational
Voice Operational
Niger Operational
SMS Operational
Voice Operational
Nigeria Operational
SMS Operational
Voice Operational
USSD ? Operational
Norfolk Island Operational
SMS Operational
Voice Operational
North Macedonia Operational
SMS Operational
Voice Operational
Norway Operational
SMS Operational
Voice Operational
Oman Operational
SMS Operational
Voice Operational
Pakistan Operational
SMS Operational
Voice Operational
Palau Operational
SMS Operational
Voice Operational
Palestine Operational
SMS Operational
Voice Operational
Panama Operational
SMS Operational
Voice Operational
Papua New Guinea Operational
SMS Operational
Voice Operational
Paraguay Operational
SMS Operational
Voice Operational
Peru Operational
SMS Operational
Voice Operational
Philippines Operational
SMS Operational
Voice Operational
Poland Operational
SMS Operational
Voice Operational
Portugal Operational
SMS Operational
Voice Operational
Puerto Rico Operational
SMS Operational
Voice Operational
Qatar Operational
SMS Operational
Voice Operational
Reunion Operational
SMS Operational
Voice Operational
Romania Operational
SMS Operational
Voice Operational
Rwanda Operational
SMS Operational
Voice Operational
Saint Helena Operational
SMS Operational
Voice Operational
Saint Kitts and Nevis Operational
SMS Operational
Voice Operational
Saint Lucia Operational
SMS Operational
Voice Operational
Saint Pierre and Miquelon Operational
SMS Operational
Voice Operational
Saint Vincent and The Grenadines Operational
SMS Operational
Voice Operational
Samoa Operational
SMS Operational
Voice Operational
San Marino Operational
SMS Operational
Voice Operational
Sao Tome and Principe Operational
SMS Operational
Voice Operational
Saudi Arabia Operational
SMS Operational
Voice Operational
Senegal Operational
SMS Operational
Voice Operational
USSD Operational
Serbia Operational
SMS Operational
Voice Operational
Seychelles Operational
SMS Operational
Voice Operational
Sierra Leone Operational
SMS Operational
Voice Operational
Singapore Operational
SMS Operational
Voice Operational
Sint Maarten Operational
SMS Operational
Voice Operational
Slovakia Operational
SMS Operational
Voice Operational
Slovenia Operational
SMS Operational
Voice Operational
Solomon Islands Operational
SMS Operational
Voice Operational
Somalia Operational
SMS Operational
Voice Operational
South Africa Operational
SMS Operational
Voice Operational
USSD Operational
South Sudan Operational
SMS Operational
Voice Operational
Spain Operational
SMS Operational
Voice Operational
Sri Lanka Operational
SMS Operational
Voice Operational
Sudan Operational
SMS Operational
Voice Operational
Suriname Operational
SMS Operational
Voice Operational
Sweden Operational
SMS Operational
Voice Operational
Switzerland Operational
SMS Operational
Voice Operational
Syria Operational
SMS Operational
Voice Operational
Taiwan Operational
SMS Operational
Voice Operational
Tajikistan Operational
SMS Operational
Voice Operational
Tanzania Operational
SMS Operational
Voice Operational
USSD Operational
Thailand Operational
SMS Operational
Voice Operational
Timor-Leste Operational
SMS Operational
Voice Operational
Togo Operational
SMS Operational
Voice Operational
Tonga Operational
SMS Operational
Voice Operational
Trinidad and Tobago Operational
SMS Operational
Voice Operational
Tunisia Operational
SMS Operational
Voice Operational
Turkey Operational
SMS Operational
Voice Operational
Turkmenistan Operational
SMS Operational
Voice Operational
Turks and Caicos Islands Operational
SMS Operational
Voice Operational
Tuvalu Operational
SMS Operational
Voice Operational
Uganda Operational
SMS Operational
Voice Operational
USSD Operational
Ukraine Operational
SMS Operational
Voice Operational
United Arab Emirates Operational
SMS Operational
Voice Operational
United Kingdom Operational
SMS Operational
Voice Operational
United States Partial Outage
SMS Operational
Voice Operational
MMS Partial Outage
Uruguay Operational
SMS Operational
Voice Operational
Uzbekistan Operational
SMS Operational
Voice Operational
Venezuela Operational
SMS Operational
Voice Operational
Vanuatu Operational
SMS Operational
Voice Operational
Vietnam Operational
SMS Operational
Voice Operational
Virgin Islands (British) Operational
SMS Operational
Voice Operational
Wallis and Futuna Operational
SMS Operational
Voice Operational
Yemen Operational
SMS Operational
Voice Operational
Zambia Operational
SMS Operational
Voice Operational
USSD Operational
Zimbabwe Operational
SMS Operational
Voice Operational
USSD Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

United States - Verizon Wireless - PLANNED OPERATOR MAINTENANCE Apr 28, 2025 04:00 - May 1, 2025 07:00 UTC

Please be informed that Verizon Wireless, United States operator will conduct technical maintenance during the period indicated below:

Start: 28.04.2025 04:00 UTC
End: 01.05.2025 07:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Apr 23, 2025 - 00:24 UTC

United States - ClearSky - PLANNED OPERATOR MAINTENANCE May 6, 2025 09:00-11:00 UTC

Please be informed that ClearSky, United States operators will conduct technical maintenance during the period indicated below:

Start: 18.03.2025. 09:00 UTC
End: 18.03.2025. 11:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on Apr 25, 2025 - 06:28 UTC
Apr 26, 2025

No incidents reported today.

Apr 25, 2025
Nigeria - 9mobile - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards 9mobile network, Nigeria. has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 25, 18:58 UTC
Identified - We are experiencing degradation in SMS delivery towards 9mobile network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 25, 18:31 UTC
Myanmar - multiple networks - TEMPORARY SMS DELIVERY DEGRADATION
Resolved - We have noticed temporary SMS delivery degradation towards multiple Myanmar networks within the following time frame:

Start: 25.04.2025 13:55 UTC
End: 25.04.2025 15:25 UTC

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.

We will continue to monitor delivery to ensure no further issues are observed.
Apr 25, 15:46 UTC
Nigeria - 9mobile (ex. Etisalat) - MULTIPLE CHANNEL DEGRADATION
Resolved - Previously reported degradation of multiple channels towards 9mobile (ex. Etisalat), Nigeria has been resolved. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 25, 15:15 UTC
Identified - We are experiencing degradation over multiple channels towards 9mobile (ex. Etisalat) network, Nigeria. Affected channels and impact is:

SMS - Delay in delivery with inconsistent delivery times.
USSD - Degradation in requesting USSD short codes.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 25, 10:37 UTC
Brazil - EUTV - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Brazilian EUTV network has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 25, 15:06 UTC
Identified - We are experiencing degradation in SMS delivery towards EUTV network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 24, 13:31 UTC
Brazil - TIM - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Brazilian TIM network has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 25, 15:01 UTC
Identified - We are experiencing degradation in SMS delivery towards TIM network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 25, 01:30 UTC
United States - T-Mobile US - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Apr 25, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 01:00 UTC
Scheduled - Please be informed that T-Mobile US Network, United States operator will conduct technical maintenance during the period indicated below:

Start: 25.04.2025 01:00 UTC
End: 25.04.2025 12:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handsets.
Apr 22, 23:24 UTC
Apr 24, 2025
Nigeria - Airtel - EMERGENCY COORDINATED MAINTENANCE
Resolved - The scheduled maintenance has been completed.
Apr 24, 19:00 UTC
Investigating - Please be informed that we will conduct technical coordinated maintenance with Airtel, Nigeria operator during the period indicated below:

Start: April 24th 03:00 (UTC)
End: April 24th 04:00 (UTC)

Channel impacted: Voice

During the maintenance window, there could be intermittent call disconnects or call failures.
Apr 23, 16:06 UTC
Botswana - multiple networks - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards multiple networks, Botswana has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
Apr 24, 13:21 UTC
Identified - We are experiencing degradation in SMS delivery towards multiple networks, Botswana. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network. Affected networks:

- Orange Botswana
- BTC MOBILE (BEMOBILE)

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Apr 24, 10:48 UTC
Thailand - multiple networks - VOICE PROCESSING DEGRADATION
Resolved - This is to inform you that previously reported processing degradation over voice services towards multiple networks in Thailand has been resolved.

We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Apr 24, 09:37 UTC
Identified - We are experiencing processing degradation over voice services towards multiple networks in Thailand. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 24, 09:01 UTC
Thailand - Multiple networks - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards multiple networks in Thailand has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 24, 07:09 UTC
Identified - We are experiencing degradation in SMS delivery towards multiple networks in Thailand. You may experience irregular delivery with inconsistent delivery times while sending towards the specified networks.

AIS GSM (Advanced Info Service PLC)
DTAC (Total Access Communications Co.)
my network (by CAT)
True Move H (Real Future)

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 24, 06:56 UTC
Apr 23, 2025
Brazil - AmericaNet Networks - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards AmericaNet networks, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 23, 23:22 UTC
Identified - We are experiencing degradation in SMS delivery towards AmericaNet networks, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 23, 06:45 UTC
Malaysia - Maxis Bhd - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Apr 23, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 23, 18:00 UTC
Scheduled - Please be informed that Maxis Bhd, Malaysia operator will conduct technical maintenance during the period indicated below:

Start: 23.04.2025 18:00 UTC
End: 23.04.2025 20:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Apr 15, 21:40 UTC
Apr 22, 2025
United States - AT&T Mobility - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards AT&T Mobility network, United States has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 22, 14:13 UTC
Identified - We are experiencing degradation in SMS delivery towards AT&T Mobility Network, United States. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 22, 12:54 UTC
United States - T-Mobile US - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Apr 22, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 05:00 UTC
Scheduled - Please be informed that T-Mobile US Network, United States operator will conduct technical maintenance during the period indicated below:

Start: 22.04.2025 05:00 UTC
End: 22.04.2025 11:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handsets.
Apr 18, 06:04 UTC
Apr 21, 2025
Brazil - Sercomtel - SMS DELIVERY DEGRADATION
Resolved - This incident has been resolved.
Apr 21, 16:07 UTC
Identified - We are experiencing degradation in SMS delivery towards Sercomtel network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 16, 18:21 UTC
Turkey - Vodafone Turkey - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Vodafone Turkey network, Turkey has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 21, 06:44 UTC
Identified - We are experiencing degradation in SMS delivery towards Vodafone Turkey network, Turkey. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 17, 08:43 UTC
Apr 20, 2025
Nigeria - MTN Nigeria - TEMPORARY SMS DELIVERY DEGRADATION
Resolved - We have noticed temporary SMS delivery degradation towards MTN Nigeria network, Nigeria within the following time frame:

Start: 20th April 2025 at 17:33 UTC
End: 20th April 2025 at 18:30 UTC

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.

We will continue to monitor delivery to ensure no further issues are observed.
Apr 20, 18:49 UTC
Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
India - New Delhi circles - TEMPORARY VOICE PROCESSING DEGRADATION
Resolved - We experienced temporary processing degradation over voice services towards New Delhi circles Vodafone network within the following time frame:

Start: 17.04.2025 19:05h UTC
End: 17.04.2025 21:05h UTC

We will continue to monitor the connection with the MNO to ensure no further disruptions of connectivity or call quality are observed.
Apr 17, 21:12 UTC
Philippines - Smart Communications - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Smart Communications network, Philippines has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 17, 13:32 UTC
Identified - We are experiencing degradation in SMS delivery towards Smart Communications network, Philippines. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 17, 07:40 UTC
United States - T-Mobile US - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Apr 17, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 05:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 15, 09:17 UTC
Scheduled - Please be informed that T-Mobile US Network, United States operator will conduct technical maintenance during the period indicated below:

Start: 17.04.2025 05:00 UTC
End: 17.04.2025 11:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handsets.
Apr 15, 09:16 UTC
Apr 16, 2025
Cote d'Ivoire - Multiple Networks - SMS DELIVERY DEGRADATION
Resolved - Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:

Cote d'Ivoire- Orange CI , MTN CI , Moov

We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
Apr 16, 22:18 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 21:57 UTC
Update - We are continuing to work on a fix for this issue.
Apr 16, 17:50 UTC
Update - We are experiencing SMS degradation in delivery towards multiple carriers:

Cote d'Ivoire- Orange CI , MTN CI , Moov

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Apr 16, 17:50 UTC
Identified - We are experiencing degradation in SMS delivery towards Orange CI network, Cote d'Ivoire. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 16, 17:37 UTC
Claro Brazil - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards multiple Brazilian Claro network circles has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 16, 16:22 UTC
Identified - We are experiencing degradation in SMS delivery towards multiple Brazilian Claro network circles. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 16, 15:35 UTC
Nigeria - 9mobile (ex. Etisalat) - MULTIPLE CHANNEL PROCESSING DEGRADATION
Resolved - Previously reported degradation of multiple channels towards 9mobile (ex. Etisalat), Nigeria has been resolved. Details are as follows:

SMS - Resolved
USSD- Resolved

We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 16, 10:58 UTC
Update - This is to inform you that the previously reported degradation is affecting the USSD channel as well. Current status towards 9mobile (ex. Etisalat), Nigeria is as follows:

SMS - Delay in delivery with inconsistent delivery times.
USSD - Degradation in requesting USSD short codes.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 14, 15:07 UTC
Identified - We are experiencing degradation in SMS delivery towards 9mobile (ex. Etisalat), Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 14, 13:38 UTC
Apr 15, 2025
Serbia - A1 Serbia (ex Vip) - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards A1 Serbia (ex Vip), Serbia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 15, 07:35 UTC
Identified - We are experiencing degradation in SMS delivery towards A1 Serbia (ex Vip). You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 14, 22:52 UTC
Apr 14, 2025
Uruguay - Claro (AM Wireless Uruguay S.A.) - 2WAY SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in 2way SMS delivery towards Claro (AM Wireless Uruguay S.A.) has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 14, 19:11 UTC
Identified - We are experiencing degradation in 2way SMS delivery towards Claro (AM Wireless Uruguay S.A.). You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 8, 16:31 UTC
Turkey - Vodafone - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Vodafone Turkey has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 14, 18:41 UTC
Identified - We are experiencing degradation in SMS delivery towards Vodafone Turkey. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 14, 16:05 UTC
Mexico - Movistar (Pegaso PCS) - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Movistar (Pegaso PCS) Network, Mexico has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 14, 16:42 UTC
Identified - We are experiencing degradation in SMS delivery towards Movistar (Pegaso PCS) Network, Mexico. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 14, 07:21 UTC
Brazil - TIM - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
Apr 14, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 03:00 UTC
Scheduled - Please be informed that TIM Network, Brazil operator will conduct technical maintenance during the period indicated below:

Start: 14.04.2025 03:00 UTC
End: 14.04.2025 09:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Apr 13, 23:21 UTC
Apr 13, 2025
Indonesia - Indosat Ooredoo (PT Indosat Tbk) - TEMPORARY SMS DELIVERY DEGRADATION
Resolved - We have noticed temporary SMS delivery degradation towards Indosat Ooredoo (PT Indosat Tbk) Network, Indonesia within the following time frame:

Start: 13.04.2025 04:00 UTC
End: 13.04.2025 05:15 UTC

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.

We will continue to monitor delivery to ensure no further issues are observed.
Apr 13, 05:24 UTC
Brazil - Multiple Claro Networks - SMS MULTIPLE NETWORKS DEGRADATION
Resolved - Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:

Brazil - Multiple Claro networks

We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
Apr 13, 02:35 UTC
Identified - We are experiencing SMS degradation in delivery towards multiple carriers:

Brazil - Multiple Claro networks

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Apr 12, 00:53 UTC
Apr 12, 2025
United States - ClearSky: Appalachian Wireless (East Kentucky Network) - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards ClearSky: Appalachian Wireless (East Kentucky Network), United States. has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 12, 05:05 UTC
Identified - We are experiencing degradation in SMS delivery towards ClearSky: Appalachian Wireless (East Kentucky Network), United States. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 11, 13:17 UTC
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