Resolved -
Previously reported degradation in SMS delivery towards 9mobile (ex. Etisalat) network, Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Sep 10, 14:27 UTC
Update -
We are continuing to work on resolving the SMS delivery issues affecting 9mobile (ex. Etisalat), Nigeria.
We will provide updates as new information becomes available.
Sep 8, 16:04 UTC
Update -
This is to inform you that the previously reported degradation in SMS delivery towards Airtel, Nigeria has been resolved.
Currently, we are still experiencing degradation in SMS delivery towards:
- 9mobile (ex. Etisalat), Nigeria.
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Sep 7, 19:37 UTC
Update -
We are experiencing SMS degradation in delivery towards multiple carriers:
- 9mobile (ex. Etisalat), Nigeria.
- Airtel Nigeria, Nigeria
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Sep 7, 00:56 UTC
Update -
This is to inform you that the previously reported degradation in SMS delivery towards MTN, Nigeria has been resolved.
Currently, we are still experiencing degradation in SMS delivery towards:
- 9mobile (ex. Etisalat), Nigeria.
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Sep 3, 18:14 UTC
Update -
We are experiencing SMS degradation in delivery towards multiple carriers:
Nigeria - 9mobile (ex. Etisalat), MTN Nigeria
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Sep 3, 09:11 UTC
Update -
We are continuing to work on a fix for this issue.
Sep 2, 20:51 UTC
Update -
This is to inform you that the previously reported degradation in requesting USSD short codes towards 9mobile (ex. Etisalat), Nigeria has been resolved. Currently, we are still experiencing degradation in SMS delivery towards 9mobile (ex. Etisalat), Nigeria.
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Sep 2, 05:34 UTC
Update -
This is to inform you that the previously reported concern has expanded. Currently we are experiencing degradation over multiple channels towards 9mobile (ex. Etisalat), Nigeria. Affected channels and impact is:
SMS - Irregular delivery with inconsistent delivery times.
USSD - Degradation in requesting USSD short codes
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Aug 22, 22:45 UTC
Identified -
We are experiencing degradation in SMS delivery towards 9mobile (ex. Etisalat) network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Aug 22, 11:43 UTC