External connectivity status

External connectivity status history

Explore the operational status of communication channels in your selected country.

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Operational

Maintenance

Major outage

Partial outage

Degraded

Identified - We are experiencing processing degradation over voice services towards "Argentina Claro" network, "Argentina" You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Apr 02, 2025 - 04:34 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 02, 2025 - 04:00 UTC
Scheduled - Please be informed that SFR, France operator will conduct technical maintenance during the period indicated below:

Start: 2nd April 2025 at 04:00 (UTC)
End: 2nd April 2025 at 07:00 (UTC)

Channel impacted: SMS.

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

Apr 2, 2025 04:00-07:00 UTC
Update - We are experiencing degradation in SMS delivery towards Brisanet network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Apr 01, 2025 - 19:41 UTC
Update - We are experiencing SMS degradation in delivery towards multiple carriers:

Brasil- Multiple Claro Circles
Brasil- Brisanet

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Apr 01, 2025 - 18:31 UTC
Identified - We are experiencing degradation in SMS delivery towards Brisanet network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Apr 01, 2025 - 11:31 UTC
Update - We are still experiencing degradation in SMS delivery towards 9mobile (ex. Etisalat) network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Previously reported degradation towards MTN Nigeria network in Nigeria has been resolved.

Mar 31, 2025 - 12:04 UTC
Update - Please be informed that we are experiencing service degradation across multiple networks in Nigeria.

- 9mobile (ex. Etisalat) network: SMS

- MTN Nigeria network: SMS

You may experience irregular SMS message delivery with inconsistent delivery times towards specified networks. Our dedicated engineering team is working with the MNOs to resolve the issue. We will provide updates as new information becomes available.

Mar 29, 2025 - 12:46 UTC
Identified - We are experiencing degradation in SMS delivery towards 9mobile network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Mar 25, 2025 - 16:43 UTC
Identified - We are experiencing degradation in SMS delivery towards multiple networks, Myanmar. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network. Affected networks:

- MPT (Myanmar Posts and Telecommunications)
- Mytel Myanmar
- Ooredoo Myanmar

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Mar 28, 2025 - 08:25 UTC
Afghanistan Operational
SMS Operational
Voice Operational
Albania Operational
SMS Operational
Voice Operational
Algeria Operational
SMS Operational
Voice Operational
American Samoa Operational
SMS Operational
Voice Operational
Andorra Operational
SMS Operational
Voice Operational
Angola Operational
SMS Operational
Voice Operational
Anguilla Operational
SMS Operational
Voice Operational
Antigua and Barbuda Operational
SMS Operational
Voice Operational
Argentina Major Outage
SMS Operational
Voice Major Outage
Armenia Operational
SMS Operational
Voice Operational
Aruba Operational
SMS Operational
Voice Operational
Australia Operational
SMS Operational
Voice Operational
Austria Operational
SMS Operational
Voice Operational
Azerbaijan Operational
SMS Operational
Voice Operational
Bahamas Operational
SMS Operational
Voice Operational
Bahrain Operational
SMS Operational
Voice Operational
Bangladesh Operational
SMS Operational
Voice Operational
Barbados Operational
SMS Operational
Voice Operational
Belarus Operational
SMS Operational
Voice Operational
Belgium Operational
SMS Operational
Voice Operational
Belize Operational
SMS Operational
Voice Operational
Benin Operational
SMS Operational
Voice Operational
Bermuda Operational
SMS Operational
Voice Operational
Bhutan Operational
SMS Operational
Voice Operational
Bolivia Operational
SMS Operational
Voice Operational
Bosnia and Herzegovina Operational
SMS Operational
Voice Operational
Botswana Operational
SMS Operational
Voice Operational
USSD Operational
Brazil Partial Outage
SMS Partial Outage
Voice Operational
Brunei Darussalam Operational
SMS Operational
Voice Operational
Bulgaria Operational
SMS Operational
Voice Operational
Burkina Faso Operational
SMS Operational
Voice Operational
Burundi Operational
SMS Operational
Voice Operational
Cabo Verde Operational
SMS Operational
Voice Operational
Cambodia Operational
SMS Operational
Voice Operational
Cameroon Operational
SMS Operational
Voice Operational
Canada Operational
SMS Operational
Voice Operational
MMS Operational
Caribbean Netherlands Operational
SMS Operational
Voice Operational
Cayman Islands Operational
SMS Operational
Voice Operational
Central African Republic Operational
SMS Operational
Voice Operational
Chad Operational
SMS Operational
Voice Operational
USSD Operational
Chile Operational
SMS Operational
Voice Operational
China Operational
SMS Operational
Voice Operational
Colombia Operational
SMS Operational
Voice Operational
Comoros Operational
SMS Operational
Voice Operational
Congo Operational
SMS Operational
Voice Operational
Congo (Democratic Republic) Operational
SMS Operational
Voice Operational
USSD Operational
Cook Islands Operational
SMS Operational
Voice Operational
Costa Rica Operational
SMS Operational
Voice Operational
Cote d'Ivoire Operational
SMS Operational
Voice Operational
Croatia Operational
SMS Operational
Voice Operational
Cuba Operational
SMS Operational
Voice Operational
Curacao Operational
SMS Operational
Voice Operational
Cyprus Operational
SMS Operational
Voice Operational
Czech Republic Operational
SMS Operational
Voice Operational
Denmark Operational
SMS Operational
Voice Operational
Djibouti Operational
SMS Operational
Voice Operational
Dominica Operational
SMS Operational
Voice Operational
Dominican Republic Operational
SMS Operational
Voice Operational
Ecuador Operational
SMS Operational
Voice Operational
Egypt Operational
SMS Operational
Voice Operational
El Salvador Operational
SMS Operational
Voice Operational
Equatorial Guinea Operational
SMS Operational
Voice Operational
Eritrea Operational
SMS Operational
Voice Operational
Estonia Operational
SMS Operational
Voice Operational
Eswatini Operational
SMS Operational
Voice Operational
USSD Operational
Ethiopia Operational
SMS Operational
Voice Operational
USSD Operational
Falkland Islands Operational
SMS Operational
Voice Operational
Faroe Islands Operational
SMS Operational
Voice Operational
Fiji Operational
SMS Operational
Voice Operational
Finland Operational
SMS Operational
Voice Operational
France Under Maintenance
SMS Under Maintenance
Voice Operational
French Guiana Operational
SMS Operational
Voice Operational
French Polynesia Operational
SMS Operational
Voice Operational
French Southern Territories Operational
SMS Operational
Voice Operational
Gabon Operational
SMS Operational
Voice Operational
USSD Operational
Gambia Operational
SMS Operational
Voice Operational
Georgia Operational
SMS Operational
Voice Operational
Germany Operational
SMS Operational
Voice Operational
Ghana Operational
SMS Operational
Voice Operational
USSD Operational
Gibraltar Operational
SMS Operational
Voice Operational
Greece Operational
SMS Operational
Voice Operational
Greenland Operational
SMS Operational
Voice Operational
Grenada Operational
SMS Operational
Voice Operational
Guadeloupe Operational
SMS Operational
Voice Operational
Guam Operational
SMS Operational
Voice Operational
Guatemala Operational
SMS Operational
Voice Operational
Guernsey Operational
SMS Operational
Voice Operational
Guinea Operational
SMS Operational
Voice Operational
Guinea-Bissau Operational
SMS Operational
Voice Operational
Guyana Operational
SMS Operational
Voice Operational
Haiti Operational
SMS Operational
Voice Operational
Honduras Operational
SMS Operational
Voice Operational
Hong Kong Operational
SMS Operational
Voice Operational
MMS Operational
Hungary Operational
SMS Operational
Voice Operational
Iceland Operational
SMS Operational
Voice Operational
India Operational
SMS Operational
Voice Operational
Indonesia Operational
SMS Operational
Voice Operational
Iran Operational
SMS Operational
Voice Operational
Iraq Operational
SMS Operational
Voice Operational
Ireland Operational
SMS Operational
Voice Operational
Isle of Man Operational
SMS Operational
Voice Operational
Israel Operational
SMS Operational
Voice Operational
Italy Operational
SMS Operational
Voice Operational
Jamaica Operational
SMS Operational
Voice Operational
Japan Operational
SMS Operational
Voice Operational
Jersey Operational
SMS Operational
Voice Operational
Jordan Operational
SMS Operational
Voice Operational
Kazakhstan Operational
SMS Operational
Voice Operational
Kenya Operational
SMS Operational
Voice Operational
USSD Operational
Kiribati Operational
SMS Operational
Voice Operational
Korea, the Republic of Operational
SMS Operational
Voice Operational
MMS Operational
Kosovo Operational
SMS Operational
Voice Operational
Kuwait Operational
SMS Operational
Voice Operational
Kyrgyzstan Operational
SMS Operational
Voice Operational
Lao People's Democratic Republic Operational
SMS Operational
Voice Operational
Latvia Operational
SMS Operational
Voice Operational
Lebanon Operational
SMS Operational
Voice Operational
Lesotho Operational
SMS Operational
Voice Operational
Liberia Operational
SMS Operational
Voice Operational
USSD Operational
Libya Operational
SMS Operational
Voice Operational
Liechtenstein Operational
SMS Operational
Voice Operational
Lithuania Operational
SMS Operational
Voice Operational
Luxembourg Operational
SMS Operational
Voice Operational
Macao Operational
SMS Operational
Voice Operational
Madagascar Operational
SMS Operational
Voice Operational
Malawi Operational
SMS Operational
Voice Operational
USSD Operational
Malaysia Operational
SMS Operational
Voice Operational
Maldives Operational
SMS Operational
Voice Operational
Mali Operational
SMS Operational
Voice Operational
Malta Operational
SMS Operational
Voice Operational
Marshall Islands Operational
SMS Operational
Voice Operational
Martinique Operational
SMS Operational
Voice Operational
Mauritania Operational
SMS Operational
Voice Operational
Mauritius Operational
SMS Operational
Voice Operational
Mayotte Operational
SMS Operational
Voice Operational
Mexico Operational
SMS Operational
Voice Operational
Micronesia (Federated States of) Operational
SMS Operational
Voice Operational
Moldova Operational
SMS Operational
Voice Operational
Monaco Operational
SMS Operational
Voice Operational
Mongolia Operational
SMS Operational
Voice Operational
Montenegro Operational
SMS Operational
Voice Operational
Montserrat Operational
SMS Operational
Voice Operational
Morocco Operational
SMS Operational
Voice Operational
Mozambique Operational
SMS Operational
Voice Operational
USSD Operational
Myanmar Partial Outage
SMS Partial Outage
Voice Operational
Namibia Operational
SMS Operational
Voice Operational
USSD Operational
Nauru Operational
SMS Operational
Voice Operational
Nepal Operational
SMS Operational
Voice Operational
Netherlands Operational
SMS Operational
Voice Operational
New Caledonia Operational
SMS Operational
Voice Operational
New Zealand Operational
SMS Operational
Voice Operational
Nicaragua Operational
SMS Operational
Voice Operational
Niger Operational
SMS Operational
Voice Operational
Nigeria Partial Outage
SMS Partial Outage
Voice Operational
USSD ? Operational
Norfolk Island Operational
SMS Operational
Voice Operational
North Macedonia Operational
SMS Operational
Voice Operational
Norway Operational
SMS Operational
Voice Operational
Oman Operational
SMS Operational
Voice Operational
Pakistan Operational
SMS Operational
Voice Operational
Palau Operational
SMS Operational
Voice Operational
Palestine Operational
SMS Operational
Voice Operational
Panama Operational
SMS Operational
Voice Operational
Papua New Guinea Operational
SMS Operational
Voice Operational
Paraguay Operational
SMS Operational
Voice Operational
Peru Operational
SMS Operational
Voice Operational
Philippines Operational
SMS Operational
Voice Operational
Poland Operational
SMS Operational
Voice Operational
Portugal Operational
SMS Operational
Voice Operational
Puerto Rico Operational
SMS Operational
Voice Operational
Qatar Operational
SMS Operational
Voice Operational
Reunion Operational
SMS Operational
Voice Operational
Romania Operational
SMS Operational
Voice Operational
Rwanda Operational
SMS Operational
Voice Operational
Saint Helena Operational
SMS Operational
Voice Operational
Saint Kitts and Nevis Operational
SMS Operational
Voice Operational
Saint Lucia Operational
SMS Operational
Voice Operational
Saint Pierre and Miquelon Operational
SMS Operational
Voice Operational
Saint Vincent and The Grenadines Operational
SMS Operational
Voice Operational
Samoa Operational
SMS Operational
Voice Operational
San Marino Operational
SMS Operational
Voice Operational
Sao Tome and Principe Operational
SMS Operational
Voice Operational
Saudi Arabia Operational
SMS Operational
Voice Operational
Senegal Operational
SMS Operational
Voice Operational
USSD Operational
Serbia Operational
SMS Operational
Voice Operational
Seychelles Operational
SMS Operational
Voice Operational
Sierra Leone Operational
SMS Operational
Voice Operational
Singapore Operational
SMS Operational
Voice Operational
Sint Maarten Operational
SMS Operational
Voice Operational
Slovakia Operational
SMS Operational
Voice Operational
Slovenia Operational
SMS Operational
Voice Operational
Solomon Islands Operational
SMS Operational
Voice Operational
Somalia Operational
SMS Operational
Voice Operational
South Africa Operational
SMS Operational
Voice Operational
USSD Operational
South Sudan Operational
SMS Operational
Voice Operational
Spain Operational
SMS Operational
Voice Operational
Sri Lanka Operational
SMS Operational
Voice Operational
Sudan Operational
SMS Operational
Voice Operational
Suriname Operational
SMS Operational
Voice Operational
Sweden Operational
SMS Operational
Voice Operational
Switzerland Operational
SMS Operational
Voice Operational
Syria Operational
SMS Operational
Voice Operational
Taiwan Operational
SMS Operational
Voice Operational
Tajikistan Operational
SMS Operational
Voice Operational
Tanzania Operational
SMS Operational
Voice Operational
USSD Operational
Thailand Operational
SMS Operational
Voice Operational
Timor-Leste Operational
SMS Operational
Voice Operational
Togo Operational
SMS Operational
Voice Operational
Tonga Operational
SMS Operational
Voice Operational
Trinidad and Tobago Operational
SMS Operational
Voice Operational
Tunisia Operational
SMS Operational
Voice Operational
Turkey Operational
SMS Operational
Voice Operational
Turkmenistan Operational
SMS Operational
Voice Operational
Turks and Caicos Islands Operational
SMS Operational
Voice Operational
Tuvalu Operational
SMS Operational
Voice Operational
Uganda Operational
SMS Operational
Voice Operational
USSD Operational
Ukraine Operational
SMS Operational
Voice Operational
United Arab Emirates Operational
SMS Operational
Voice Operational
United Kingdom Operational
SMS Operational
Voice Operational
United States Operational
SMS Operational
Voice Operational
MMS Operational
Uruguay Operational
SMS Operational
Voice Operational
Uzbekistan Operational
SMS Operational
Voice Operational
Venezuela Operational
SMS Operational
Voice Operational
Vanuatu Operational
SMS Operational
Voice Operational
Vietnam Operational
SMS Operational
Voice Operational
Virgin Islands (British) Operational
SMS Operational
Voice Operational
Wallis and Futuna Operational
SMS Operational
Voice Operational
Yemen Operational
SMS Operational
Voice Operational
Zambia Operational
SMS Operational
Voice Operational
USSD Operational
Zimbabwe Operational
SMS Operational
Voice Operational
USSD Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

United Kingdom - Virgin Media O2 (Telefonica UK Ltd) - PLANNED OPERATOR MAINTENANCE Apr 2, 2025 21:30 - Apr 3, 2025 05:00 UTC

Please be informed that Virgin Media O2 (Telefonica UK Ltd), United Kingdom operator will conduct technical maintenance during the period indicated below:

Start: 02.04.2025. 21:30 UTC
End: 03.04.2025. 05:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handsets.

Posted on Mar 31, 2025 - 07:43 UTC

United States - ClearSky - PLANNED OPERATOR MAINTENANCE Apr 8, 2025 09:00-11:00 UTC

Please be informed that ClearSky, United States operators will conduct technical maintenance during the period indicated below:

Start: 08.04.2025 09:00 UTC
End: 08.04.2025 11:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

Posted on Mar 26, 2025 - 00:51 UTC
Apr 2, 2025

Unresolved incidents: Argentina - multiple networks - VOICE PROCESSING DEGRADATION, France - SFR - PLANNED OPERATOR MAINTENANCE.

Apr 1, 2025
Resolved - This is to inform you that previously reported processing degradation over voice services towards Safaricom network, Kenya has been resolved.

We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.

Apr 1, 13:28 UTC
Identified - We are experiencing processing degradation over voice services towards Safaricom network, Kenya. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Mar 31, 22:54 UTC
Completed - The scheduled maintenance has been completed.
Apr 1, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 1, 04:00 UTC
Scheduled - Details:
Please be informed that Verizon, United States operator will conduct technical maintenance during the period indicated below:

Start: 01/04/2025 4:00 UTC
End: 01/04/2025 7:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

Mar 19, 00:07 UTC
Resolved - This is to inform you that previously reported processing degradation over voice services towards multiple networks in Guatemala has been resolved.

We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.

Apr 1, 06:40 UTC
Identified - We are experiencing processing degradation over voice services towards multiple networks in Guatemala. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Mar 31, 14:06 UTC
Mar 31, 2025
Resolved - Previously reported degradation in SMS delivery towards Brisanet network, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 31, 12:53 UTC
Identified - We are experiencing degradation in SMS delivery towards Brisanet network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Mar 29, 13:51 UTC
Mar 30, 2025

No incidents reported.

Mar 29, 2025
Mar 28, 2025
Resolved - Previously reported degradation in SMS delivery towards Movistar (Pegaso PCS) network, Mexico has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 28, 19:17 UTC
Identified - We are experiencing degradation in SMS delivery towards Movistar (Pegaso PCS) network, Mexico. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Mar 28, 18:21 UTC
Resolved - Previously reported degradation in SMS delivery towards Clearsky: Thumb Cellular,United States has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 28, 17:52 UTC
Identified - We are experiencing degradation in SMS delivery towards Clearsky: Thumb Cellular network, United States. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Mar 27, 17:03 UTC
Completed - The scheduled maintenance has been completed.
Mar 28, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 02:00 UTC
Scheduled - Please be informed that T-Mobile US Network, United States operator will conduct technical maintenance during the period indicated below:

Start: 28.03.2025 02:00 UTC
End: 28.03.2025 11:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handsets.

Mar 27, 00:05 UTC
Mar 27, 2025
Resolved - Previously reported degradation in SMS delivery towards Tigo network, Colombia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 27, 21:37 UTC
Identified - We are experiencing degradation in SMS delivery towards Tigo network, Colombia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Mar 27, 21:13 UTC
Resolved - Previously reported degradation in SMS delivery towards multiple Botswana networks has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 27, 13:08 UTC
Identified - We are experiencing degradation in SMS delivery towards multiple Botswana networks. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Mar 26, 08:26 UTC
Completed - The scheduled maintenance has been completed.
Mar 27, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 27, 05:00 UTC
Scheduled - Please be informed that T-Mobile US Network, United States operator will conduct technical maintenance during the period indicated below:

Start: 27.03.2025 05:00 UTC
End: 27.03.2025 10:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handsets.

Mar 25, 02:49 UTC
Resolved - Previously reported degradation in SMS delivery towards Movistar (Telefonica Moviles Colombia S.A.) has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 27, 06:09 UTC
Identified - We are experiencing degradation in SMS delivery towards Movistar (Telefonica Moviles Colombia S.A.) Network, Colombia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Mar 27, 03:59 UTC
Mar 26, 2025
Resolved - This incident has been resolved.
Mar 26, 20:11 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 15:37 UTC
Identified - We are experiencing degradation in SMS delivery towards VIVO network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Mar 26, 08:38 UTC
Resolved - Previously reported degradation in SMS delivery towards Telekom Romania (f.d. Cosmote) network, Romania has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 26, 16:10 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 26, 15:34 UTC
Identified - We are experiencing degradation in SMS delivery towards Telekom Romania (f.d. Cosmote) network, Romania. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Mar 26, 13:07 UTC
Resolved - Previously reported degradation in SMS delivery towards Globe Telecom in Philippines has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 26, 13:06 UTC
Identified - We are experiencing degradation in SMS delivery towards Globe Telecom in Philippines. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Mar 26, 11:58 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 02:00 UTC
Scheduled - Please be informed that T-Mobile US Network, United States operator will conduct technical maintenance during the period indicated below:

Start: 26.03.2025 02:00 UTC
End: 26.03.2025 11:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handsets.

Mar 25, 01:55 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 05:00 UTC
Scheduled - Please be informed that Bouygues Telecom (NNC: 20820), France operator will conduct technical maintenance during the period indicated below:

Start: 26.03.2025. 05:00 UTC
End: 26.03.2025. 06:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

Mar 24, 07:17 UTC
Completed - The scheduled maintenance has been completed.
Mar 26, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 22:00 UTC
Scheduled - Please be informed that life:) (Astelit), Ukraine operator will conduct technical maintenance during the period indicated below:

Start: (UTC): 03.25.2025 22:00 UTC
End: (UTC): 03.26.2025 04:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets

Mar 22, 01:58 UTC
Mar 25, 2025
Completed - The scheduled maintenance has been completed.
Mar 25, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 05:00 UTC
Scheduled - Please be informed that T-Mobile US Network, United States operator will conduct technical maintenance during the period indicated below:

Start: 25.03.2025 05:00 UTC
End: 25.03.2025 11:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handsets.

Mar 21, 07:23 UTC
Completed - The scheduled maintenance has been completed.
Mar 25, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 05:00 UTC
Scheduled - Please be informed that AT&T Mexico (Nextel & Iusacell), Mexico operator will conduct technical maintenance during the period indicated below:

Start: 25.03.2025 05:00 UTC
End: 25.03.2025 10:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets

Mar 24, 03:34 UTC
Resolved - Previously reported degradation in SMS delivery towards Claro network, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 25, 07:46 UTC
Identified - We are experiencing degradation in SMS delivery towards Claro network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Mar 24, 16:07 UTC
Mar 24, 2025
Resolved - Previously reported degradation in SMS delivery towards multiple Claro network circles has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 24, 14:23 UTC
Identified - We are experiencing degradation in SMS delivery towards multiple Claro network circles, most affected being Sao Paulo and Rio de Janeiro. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Mar 24, 14:00 UTC
Completed - The scheduled maintenance has been completed.
Mar 24, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 24, 05:00 UTC
Scheduled - Please be informed that T-Mobile US Network, United States operator will conduct technical maintenance during the period indicated below:

Start: 24.03.2025 05:00 UTC
End: 24.03.2025 11:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handsets.

Mar 21, 07:21 UTC
Resolved - Previously reported degradation in SMS and USSD processing towards specified Nigerian networks has been resolved. SMS is now being delivered in a timely manner and USSD short codes requested without abnormalities. We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
Mar 24, 08:05 UTC
Update - This is to inform you that the reported degradation remains present and that we still haven't received any official information from the MNOs. Our dedicated engineering team continues to push the MNOs through their upper management for a complete resolution of the situation. We'll provide you with further updates as soon as they're available to us.

Affected networks and channels:

- 9mobile (ex. Etisalat) network: SMS & USSD
- Glo Mobile (Globacom Ltd) network: SMS
- MTN Network: SMS & USSD

Mar 14, 10:18 UTC
Update - This is to inform you that the reported degradation remains present and that we still haven't received any official information from the MNOs. Our dedicated engineering team continues to push the MNOs through their upper management for a complete resolution of the situation. We'll provide you with further updates as soon as they're available to us.

Affected networks and channels:

- 9mobile (ex. Etisalat) network: SMS & USSD
- Glo Mobile (Globacom Ltd) network: SMS
- MTN Network: USSD

Mar 13, 17:46 UTC
Update - This is to inform you that the reported degradation remains present and that we still haven't received any official information from the MNOs. Our dedicated engineering team continues to push the MNOs through their upper management for a complete resolution of the situation. We'll provide you with further updates as soon as they're available to us.

Affected networks and channels:

- 9mobile (ex. Etisalat) network: SMS & USSD
- Glo Mobile (Globacom Ltd) network: SMS
- MTN Network: SMS & USSD

Mar 12, 11:49 UTC
Update - This is to inform you that the reported degradation remains present and that we still haven't received any official information from the MNO. Our dedicated engineering team continues to push the MNO through their upper management for a complete resolution of the situation. We'll provide you with further updates as soon as they're available to us.

Affected networks and channels:

- 9mobile (ex. Etisalat) network: SMS & USSD
- Glo Mobile (Globacom Ltd) network: SMS
- MTN Network: SMS

Mar 8, 19:00 UTC
Update - This is to inform you that the reported degradation remains present and that we still haven't received any official information from the MNO. Our dedicated engineering team continues to push the MNO through their upper management for a complete resolution of the situation. We'll provide you with further updates as soon as they're available to us.

Affected networks and channels remain the same:

- 9mobile (ex. Etisalat) network: SMS & USSD
- Glo Mobile (Globacom Ltd) network: SMS

Mar 6, 14:27 UTC
Update - Please be informed that we are experiencing service degradation across multiple networks in Nigeria.

- 9mobile (ex. Etisalat) network: SMS & USSD

- Glo Mobile (Globacom Ltd) network: SMS

You may experience irregular SMS message delivery with inconsistent delivery times and degradation in requesting USSD short codes on the specified networks. Our dedicated engineering team is working with the MNOs to resolve the issue. We will provide updates as new information becomes available.

Feb 25, 19:40 UTC
Update - Previously reported degradation in SMS delivery towards MTN Network, Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 24, 06:25 UTC
Update - This is to inform you that currently we are experiencing SMS degradation in delivery towards MTN Nigeria.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Feb 22, 08:46 UTC
Identified - We are experiencing degradation over multiple channels towards 9mobile (ex. Etisalat), Nigeria. Affected channels and impact is:

SMS - You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
USSD - You may have experienced degradation in requesting USSD short codes.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Feb 21, 05:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Feb 20, 20:34 UTC
Identified - We are experiencing degradation in SMS delivery towards 9mobile (ex. Etisalat) network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Feb 20, 16:04 UTC
Mar 23, 2025
Resolved - Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:

Costa Rica - movistar (Telefonica de Costa Rica TC), Claro CR

We will continue to monitor the connection with the MNOs to ensure no further issues are observed.

Mar 23, 06:34 UTC
Identified - We are experiencing SMS degradation in delivery towards multiple carriers:

Costa Rica - movistar (Telefonica de Costa Rica TC), Claro CR

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Mar 23, 03:07 UTC
Mar 22, 2025

No incidents reported.

Mar 21, 2025
Completed - The scheduled maintenance has been completed.
Mar 21, 22:35 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 19:35 UTC
Scheduled - Please be informed that we will conduct an emergency technical maintenance during the period indicated below:

Start: 21.03.2025 19:35 UTC
End: 21.03.2025 22:35 UTC

Channel impacted: SMS | MMS

No impact is expected during the maintenance window.

Mar 21, 19:34 UTC
Resolved - Previously reported degradation in SMS delivery towards Vodafone Egypt network, Egypt has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 21, 14:43 UTC
Identified - We are experiencing degradation in SMS delivery towards Vodafone Egypt network, Egypt. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Mar 21, 12:58 UTC
Completed - The scheduled maintenance has been completed.
Mar 21, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 00:00 UTC
Scheduled - Please be informed that life:) (Astelit), Ukraine operator will conduct technical maintenance during the period indicated below:

Start: 21.03.2025. 00:00 UTC
End: 21.03.2025. 04:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

Mar 18, 13:03 UTC
Resolved - We have experienced temporary degradation of multiple channels towards T-Mobile US network, United States:

03.21.2025 02:37 - 03:30 UTC - SMS, MMS - You may experience irregular delivery with inconsistent delivery times while sending

We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Mar 21, 03:58 UTC
Mar 20, 2025
Resolved - Previously reported degradation in SMS delivery towards MNO - 3 (Hi3G Access AB), Sweden has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 20, 23:08 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 16:51 UTC
Identified - We are experiencing degradation in SMS delivery towards MNO - 3 (Hi3G Access AB), Sweden. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Mar 20, 13:34 UTC
Resolved - This incident has been resolved.
Mar 20, 23:07 UTC
Identified - We are experiencing degradation in SMS delivery towards multiple networks, Denmark. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Mar 20, 14:22 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 11:00 UTC
Scheduled - Please be informed that Verizon, United States operator's technical maintenance was extended, and it will last until the period indicated below:

Start: 20/03/2025 11:00 UTC
End: 21/03/2025 11:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

Mar 20, 10:30 UTC
Resolved - Previously reported degradation in SMS delivery towards multiple networks, Bangladesh has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 20, 22:42 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 20, 16:48 UTC
Identified - We are experiencing degradation in SMS delivery towards multiple networks, Bangladesh. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Mar 17, 10:19 UTC
Resolved - Previously reported degradation in SMS delivery towards 3 (PT Hutchison CP Telecommunications) network, Indonesia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 20, 22:28 UTC
Identified - We are experiencing degradation in SMS delivery towards 3 (PT Hutchison CP Telecommunications) network, Indonesia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Mar 20, 16:29 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 02:00 UTC
Scheduled - Please be informed that T-Mobile US Network, United States operator will conduct technical maintenance during the period indicated below:

Start: 20.03.2025 02:00 UTC
End: 20.03.2025 12:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handsets.

Mar 16, 23:30 UTC
Completed - The scheduled maintenance has been completed.
Mar 20, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 20, 04:00 UTC
Scheduled - Please be informed that Verizon, United States operator will conduct technical maintenance during the period indicated below:

Start: 20/03/2025 4:00 UTC
End: 20/03/2025 7:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

Mar 18, 23:15 UTC
Mar 19, 2025
Completed - The scheduled maintenance has been completed.
Mar 19, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 19, 02:00 UTC
Scheduled - Please be informed that T-Mobile US Network, United States operator will conduct technical maintenance during the period indicated below:

Start: 19.03.2025 02:00 UTC
End: 19.03.2025 12:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handsets.

Mar 16, 23:39 UTC