External connectivity status

External connectivity status history

Explore the operational status of communication channels in your selected country.

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Operational

Maintenance

Major outage

Partial outage

Degraded

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 2025 - 05:00 UTC
Scheduled - Please be informed that AT&T Mexico (Nextel & Iusacell), Mexico operator will conduct technical maintenance during the period indicated below:

Start: 14.10.2025 05:00 UTC
End: 14.10.2025 11:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets

Oct 14, 2025 05:00-11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 14, 2025 - 03:00 UTC
Scheduled - Please be informed that AT&T Mobility, United States operator will conduct technical maintenance during the period indicated below:

Start: 14.10.2025 03:00 UTC
End: 14.10.2025 11:00 UTC

Channel impacted: MMS

During the maintenance window, there could be intermittent delays delivering MMS to handsets.

Oct 14, 2025 03:00-11:00 UTC
Update - Previously reported SMS degradation towards MTN Nigeria, Nigeria has been resolved. The remaining SMS degradation are still present for traffic towards 9mobile(ex. Etisalat) network, Nigeria. We will continue to monitor the connections with the MNO and update you as soon as we have new information.
Oct 10, 2025 - 02:30 UTC
Update - We are experiencing SMS degradation in delivery towards multiple carriers:

9mobile (ex. Etisalat) network, Nigeria
MTN Nigeria network, Nigeria

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Oct 09, 2025 - 23:30 UTC
Identified - We are experiencing degradation in SMS delivery towards 9mobile (ex. Etisalat) network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 08, 2025 - 20:08 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 09, 2025 - 11:40 UTC
Update - We will be undergoing scheduled maintenance during this time.
Oct 9, 2025 11:40 - Nov 19, 2025 11:40 UTC
Scheduled - Please be informed that we are still having technical maintenance with Vodafone Mumbai, India operator, which is related to the previously scheduled maintenance.
Extended period is in the following time frame:

Start: 19.09.2025. 23:59(UTC)
End: 19.11.2025. 23:59(UTC)

Channel impacted: Voice

During the maintenance window we are expecting total outage, and clients using numbers belonging Vodafone Mumbai region will not be able to receive calls.

Oct 9, 2025 11:40 - Nov 19, 2025 11:40 UTC
Update - We are continuing to work on a fix for this issue.
Oct 08, 2025 - 16:29 UTC
Identified - We are experiencing processing degradation over voice services towards Multiple Networks, Puerto Rico. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Sep 24, 2025 - 14:44 UTC
Afghanistan Operational
SMS Operational
Voice Operational
Albania Operational
SMS Operational
Voice Operational
Algeria Operational
SMS Operational
Voice Operational
American Samoa Operational
SMS Operational
Voice Operational
Andorra Operational
SMS Operational
Voice Operational
Angola Operational
SMS Operational
Voice Operational
Anguilla Operational
SMS Operational
Voice Operational
Antigua and Barbuda Operational
SMS Operational
Voice Operational
Argentina Operational
SMS Operational
Voice Operational
Armenia Operational
SMS Operational
Voice Operational
Aruba Operational
SMS Operational
Voice Operational
Australia Operational
SMS Operational
Voice Operational
Austria Operational
SMS Operational
Voice Operational
Azerbaijan Operational
SMS Operational
Voice Operational
Bahamas Operational
SMS Operational
Voice Operational
Bahrain Operational
SMS Operational
Voice Operational
Bangladesh Operational
SMS Operational
Voice Operational
Barbados Operational
SMS Operational
Voice Operational
Belarus Operational
SMS Operational
Voice Operational
Belgium Operational
SMS Operational
Voice Operational
Belize Operational
SMS Operational
Voice Operational
Benin Operational
SMS Operational
Voice Operational
Bermuda Operational
SMS Operational
Voice Operational
Bhutan Operational
SMS Operational
Voice Operational
Bolivia Operational
SMS Operational
Voice Operational
Bosnia and Herzegovina Operational
SMS Operational
Voice Operational
Botswana Operational
SMS Operational
Voice Operational
USSD Operational
Brazil Operational
SMS Operational
Voice Operational
Brunei Darussalam Operational
SMS Operational
Voice Operational
Bulgaria Operational
SMS Operational
Voice Operational
Burkina Faso Operational
SMS Operational
Voice Operational
Burundi Operational
SMS Operational
Voice Operational
Cabo Verde Operational
SMS Operational
Voice Operational
Cambodia Operational
SMS Operational
Voice Operational
Cameroon Operational
SMS Operational
Voice Operational
Canada Operational
SMS Operational
Voice Operational
MMS Operational
Caribbean Netherlands Operational
SMS Operational
Voice Operational
Cayman Islands Operational
SMS Operational
Voice Operational
Central African Republic Operational
SMS Operational
Voice Operational
Chad Operational
SMS Operational
Voice Operational
USSD Operational
Chile Operational
SMS Operational
Voice Operational
China Operational
SMS Operational
Voice Operational
Colombia Operational
SMS Operational
Voice Operational
Comoros Operational
SMS Operational
Voice Operational
Congo Operational
SMS Operational
Voice Operational
Congo (Democratic Republic) Operational
SMS Operational
Voice Operational
USSD Operational
Cook Islands Operational
SMS Operational
Voice Operational
Costa Rica Operational
SMS Operational
Voice Operational
Cote d'Ivoire Operational
SMS Operational
Voice Operational
Croatia Operational
SMS Operational
Voice Operational
Cuba Operational
SMS Operational
Voice Operational
Curacao Operational
SMS Operational
Voice Operational
Cyprus Operational
SMS Operational
Voice Operational
Czech Republic Operational
SMS Operational
Voice Operational
Denmark Operational
SMS Operational
Voice Operational
Djibouti Operational
SMS Operational
Voice Operational
Dominica Operational
SMS Operational
Voice Operational
Dominican Republic Operational
SMS Operational
Voice Operational
Ecuador Operational
SMS Operational
Voice Operational
Egypt Operational
SMS Operational
Voice Operational
El Salvador Operational
SMS Operational
Voice Operational
Equatorial Guinea Operational
SMS Operational
Voice Operational
Eritrea Operational
SMS Operational
Voice Operational
Estonia Operational
SMS Operational
Voice Operational
Eswatini Operational
SMS Operational
Voice Operational
USSD Operational
Ethiopia Operational
SMS Operational
Voice Operational
USSD Operational
Falkland Islands Operational
SMS Operational
Voice Operational
Faroe Islands Operational
SMS Operational
Voice Operational
Fiji Operational
SMS Operational
Voice Operational
Finland Operational
SMS Operational
Voice Operational
France Operational
SMS Operational
Voice Operational
French Guiana Operational
SMS Operational
Voice Operational
French Polynesia Operational
SMS Operational
Voice Operational
French Southern Territories Operational
SMS Operational
Voice Operational
Gabon Operational
SMS Operational
Voice Operational
USSD Operational
Gambia Operational
SMS Operational
Voice Operational
Georgia Operational
SMS Operational
Voice Operational
Germany Operational
SMS Operational
Voice Operational
Ghana Operational
SMS Operational
Voice Operational
USSD Operational
Gibraltar Operational
SMS Operational
Voice Operational
Greece Operational
SMS Operational
Voice Operational
Greenland Operational
SMS Operational
Voice Operational
Grenada Operational
SMS Operational
Voice Operational
Guadeloupe Operational
SMS Operational
Voice Operational
Guam Operational
SMS Operational
Voice Operational
Guatemala Operational
SMS Operational
Voice Operational
Guernsey Operational
SMS Operational
Voice Operational
Guinea Operational
SMS Operational
Voice Operational
Guinea-Bissau Operational
SMS Operational
Voice Operational
Guyana Operational
SMS Operational
Voice Operational
Haiti Operational
SMS Operational
Voice Operational
Honduras Operational
SMS Operational
Voice Operational
Hong Kong Operational
SMS Operational
Voice Operational
MMS Operational
Hungary Operational
SMS Operational
Voice Operational
Iceland Operational
SMS Operational
Voice Operational
India Under Maintenance
SMS Operational
Voice Under Maintenance
Indonesia Operational
SMS Operational
Voice Operational
Iran Operational
SMS Operational
Voice Operational
Iraq Operational
SMS Operational
Voice Operational
Ireland Operational
SMS Operational
Voice Operational
Isle of Man Operational
SMS Operational
Voice Operational
Israel Operational
SMS Operational
Voice Operational
Italy Operational
SMS Operational
Voice Operational
Jamaica Operational
SMS Operational
Voice Operational
Japan Operational
SMS Operational
Voice Operational
Jersey Operational
SMS Operational
Voice Operational
Jordan Operational
SMS Operational
Voice Operational
Kazakhstan Operational
SMS Operational
Voice Operational
Kenya Operational
SMS Operational
Voice Operational
USSD Operational
Kiribati Operational
SMS Operational
Voice Operational
Korea, the Republic of Operational
SMS Operational
Voice Operational
MMS Operational
Kosovo Operational
SMS Operational
Voice Operational
Kuwait Operational
SMS Operational
Voice Operational
Kyrgyzstan Operational
SMS Operational
Voice Operational
Lao People's Democratic Republic Operational
SMS Operational
Voice Operational
Latvia Operational
SMS Operational
Voice Operational
Lebanon Operational
SMS Operational
Voice Operational
Lesotho Operational
SMS Operational
Voice Operational
Liberia Operational
SMS Operational
Voice Operational
USSD Operational
Libya Operational
SMS Operational
Voice Operational
Liechtenstein Operational
SMS Operational
Voice Operational
Lithuania Operational
SMS Operational
Voice Operational
Luxembourg Operational
SMS Operational
Voice Operational
Macao Operational
SMS Operational
Voice Operational
Madagascar Operational
SMS Operational
Voice Operational
Malawi Operational
SMS Operational
Voice Operational
USSD Operational
Malaysia Operational
SMS Operational
Voice Operational
Maldives Operational
SMS Operational
Voice Operational
Mali Operational
SMS Operational
Voice Operational
Malta Operational
SMS Operational
Voice Operational
Marshall Islands Operational
SMS Operational
Voice Operational
Martinique Operational
SMS Operational
Voice Operational
Mauritania Operational
SMS Operational
Voice Operational
Mauritius Operational
SMS Operational
Voice Operational
Mayotte Operational
SMS Operational
Voice Operational
Mexico Under Maintenance
SMS Under Maintenance
Voice Operational
Micronesia (Federated States of) Operational
SMS Operational
Voice Operational
Moldova Operational
SMS Operational
Voice Operational
Monaco Operational
SMS Operational
Voice Operational
Mongolia Operational
SMS Operational
Voice Operational
Montenegro Operational
SMS Operational
Voice Operational
Montserrat Operational
SMS Operational
Voice Operational
Morocco Operational
SMS Operational
Voice Operational
Mozambique Operational
SMS Operational
Voice Operational
USSD Operational
Myanmar Operational
SMS Operational
Voice Operational
Namibia Operational
SMS Operational
Voice Operational
USSD Operational
Nauru Operational
SMS Operational
Voice Operational
Nepal Operational
SMS Operational
Voice Operational
Netherlands Operational
SMS Operational
Voice Operational
New Caledonia Operational
SMS Operational
Voice Operational
New Zealand Operational
SMS Operational
Voice Operational
Nicaragua Operational
SMS Operational
Voice Operational
Niger Operational
SMS Operational
Voice Operational
Nigeria Major Outage
SMS Major Outage
Voice Operational
USSD ? Operational
Norfolk Island Operational
SMS Operational
Voice Operational
North Macedonia Operational
SMS Operational
Voice Operational
Norway Operational
SMS Operational
Voice Operational
Oman Operational
SMS Operational
Voice Operational
Pakistan Operational
SMS Operational
Voice Operational
Palau Operational
SMS Operational
Voice Operational
Palestine Operational
SMS Operational
Voice Operational
Panama Operational
SMS Operational
Voice Operational
Papua New Guinea Operational
SMS Operational
Voice Operational
Paraguay Operational
SMS Operational
Voice Operational
Peru Operational
SMS Operational
Voice Operational
Philippines Operational
SMS Operational
Voice Operational
Poland Operational
SMS Operational
Voice Operational
Portugal Operational
SMS Operational
Voice Operational
Puerto Rico Degraded Performance
SMS Operational
Voice Degraded Performance
Qatar Operational
SMS Operational
Voice Operational
Reunion Operational
SMS Operational
Voice Operational
Romania Operational
SMS Operational
Voice Operational
Rwanda Operational
SMS Operational
Voice Operational
Saint Helena Operational
SMS Operational
Voice Operational
Saint Kitts and Nevis Operational
SMS Operational
Voice Operational
Saint Lucia Operational
SMS Operational
Voice Operational
Saint Pierre and Miquelon Operational
SMS Operational
Voice Operational
Saint Vincent and The Grenadines Operational
SMS Operational
Voice Operational
Samoa Operational
SMS Operational
Voice Operational
San Marino Operational
SMS Operational
Voice Operational
Sao Tome and Principe Operational
SMS Operational
Voice Operational
Saudi Arabia Operational
SMS Operational
Voice Operational
Senegal Operational
SMS Operational
Voice Operational
USSD Operational
Serbia Operational
SMS Operational
Voice Operational
Seychelles Operational
SMS Operational
Voice Operational
Sierra Leone Operational
SMS Operational
Voice Operational
Singapore Operational
SMS Operational
Voice Operational
Sint Maarten Operational
SMS Operational
Voice Operational
Slovakia Operational
SMS Operational
Voice Operational
Slovenia Operational
SMS Operational
Voice Operational
Solomon Islands Operational
SMS Operational
Voice Operational
Somalia Operational
SMS Operational
Voice Operational
South Africa Operational
SMS Operational
Voice Operational
USSD Operational
South Sudan Operational
SMS Operational
Voice Operational
Spain Operational
SMS Operational
Voice Operational
Sri Lanka Operational
SMS Operational
Voice Operational
Sudan Operational
SMS Operational
Voice Operational
Suriname Operational
SMS Operational
Voice Operational
Sweden Operational
SMS Operational
Voice Operational
Switzerland Operational
SMS Operational
Voice Operational
Syria Operational
SMS Operational
Voice Operational
Taiwan Operational
SMS Operational
Voice Operational
Tajikistan Operational
SMS Operational
Voice Operational
Tanzania Operational
SMS Operational
Voice Operational
USSD Operational
Thailand Operational
SMS Operational
Voice Operational
Timor-Leste Operational
SMS Operational
Voice Operational
Togo Operational
SMS Operational
Voice Operational
Tonga Operational
SMS Operational
Voice Operational
Trinidad and Tobago Operational
SMS Operational
Voice Operational
Tunisia Operational
SMS Operational
Voice Operational
Turkey Operational
SMS Operational
Voice Operational
Turkmenistan Operational
SMS Operational
Voice Operational
Turks and Caicos Islands Operational
SMS Operational
Voice Operational
Tuvalu Operational
SMS Operational
Voice Operational
Uganda Operational
SMS Operational
Voice Operational
USSD Operational
Ukraine Operational
SMS Operational
Voice Operational
United Arab Emirates Operational
SMS Operational
Voice Operational
United Kingdom Operational
SMS Operational
Voice Operational
United States Under Maintenance
SMS Operational
Voice Operational
MMS Under Maintenance
Uruguay Operational
SMS Operational
Voice Operational
Uzbekistan Operational
SMS Operational
Voice Operational
Venezuela Operational
SMS Operational
Voice Operational
Vanuatu Operational
SMS Operational
Voice Operational
Vietnam Operational
SMS Operational
Voice Operational
Virgin Islands (British) Operational
SMS Operational
Voice Operational
Wallis and Futuna Operational
SMS Operational
Voice Operational
Yemen Operational
SMS Operational
Voice Operational
Zambia Operational
SMS Operational
Voice Operational
USSD Operational
Zimbabwe Operational
SMS Operational
Voice Operational
USSD Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

United States - ClearSky - PLANNED OPERATOR MAINTENANCE Oct 14, 2025 09:00-11:00 UTC

Please be informed that ClearSky, United States operator will conduct technical maintenance during the period indicated below:

Start: 14.10.2025 09:00 UTC
End: 14.10.2025 11:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

Posted on Oct 09, 2025 - 13:06 UTC

Brazil - Claro Brazil - PLANNED OPERATOR MAINTENANCE Oct 15, 2025 02:30-07:00 UTC

Please be informed that Claro Brazil, Country operator will conduct technical maintenance during the period indicated below:

Start: 15.10.2025 02:30 UTC
End: 15.10.2025 07:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

Posted on Sep 10, 2025 - 09:10 UTC

United States - AT&T Mobility - PLANNED OPERATOR MAINTENANCE Oct 15, 2025 03:00-11:00 UTC

Please be informed that AT&T Mobility, United States operator will conduct technical maintenance during the period indicated below:

Start: 15.10.2025 03:00 UTC
End: 15.10.2025 11:00 UTC

Channel impacted: MMS

During the maintenance window, there could be intermittent delays delivering MMS to handsets.

Posted on Oct 09, 2025 - 12:40 UTC

United States - T-Mobile US - PLANNED OPERATOR MAINTENANCE Oct 16, 2025 02:00-12:00 UTC

Please be informed that T-Mobile US, United States operator will conduct technical maintenance during the period indicated below:

Start: 16.10.2025 02:00 UTC
End: 16.10.2025 12:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handset

Posted on Oct 14, 2025 - 00:34 UTC

Saudi Arabia - multiple networks - PLANNED OPERATOR MAINTENANCE Oct 16, 2025 06:00-09:00 UTC

Please be informed that we will conduct technical maintenance with Mobily operator in Saudi Arabia during the period indicated below:

Start: 2025-10-16, 06:00 (UTC)
End: 2025-10-16, 09:00 (UTC)


Channel impacted: Voice

During the maintenance window, there could be intermittent call disconnects or call failures.

Posted on Oct 02, 2025 - 11:13 UTC

South Africa - MTN - PLANNED OPERATOR MAINTENANCE Oct 19, 2025 19:00 - Oct 20, 2025 02:00 UTC

Please be informed that MTN, South Africa operator will conduct technical maintenance during the period indicated below:

Start: 19.10.2025 22:00 UTC
End: 20.10.2025 05:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets

Posted on Oct 13, 2025 - 06:48 UTC

Malaysia - XOX Com Sdn Bhd (Celcom MVNO) - PLANNED OPERATOR MAINTENANCE Nov 5, 2025 16:00-18:00 UTC

Please be informed that XOX Com Sdn Bhd (Celcom MVNO), Malaysia operator will conduct technical maintenance during the period indicated below:

Start: 05.11.2025 at 16:00 UTC
End: 05.11.2025 at 18:00 UTC

Channel impacted: SMS | MMS | USSD | Voice

During the maintenance window, there could be intermittent delays delivering SMS to handsets, intermittent call disconnects or call failures and issues with requesting USSD short codes.

Posted on Oct 06, 2025 - 22:02 UTC
Oct 14, 2025
Resolved - Previously reported degradation of multiple channels towards towards multiple networks in Taiwan has been resolved. Details are as follows:

Far EasTone, NNC: 46601
Taiwan Mobile, NNC: 46697
T Star (Taiwan Star Telecom), NNC: 46689
APTG (Asia Pacific Telecom), NNC: 46605
Chunghwa Telecom, NNC: 46692

We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Oct 14, 06:50 UTC
Identified - We are experiencing degradation in SMS delivery towards multiple networks in Taiwan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified networks:

Far EasTone, NNC: 46601
Taiwan Mobile, NNC: 46697
T Star (Taiwan Star Telecom), NNC: 46689
APTG (Asia Pacific Telecom), NNC: 46605
Chunghwa Telecom, NNC: 46692

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 14, 05:07 UTC
Resolved - Previously reported degradation in SMS delivery towards Movicel network, Angola has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 14, 00:20 UTC
Identified - We are experiencing degradation in SMS delivery towards Movicel network, Angola. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 9, 12:34 UTC
Oct 13, 2025
Resolved - Previously reported degradation in SMS delivery towards movistar (Telefonica de Costa Rica TC) has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 13, 16:26 UTC
Identified - We are experiencing degradation in SMS delivery towards movistar (Telefonica de Costa Rica TC). You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 13, 11:50 UTC
Resolved - Previously reported degradation in SMS delivery towards Claro circle network, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 13, 06:56 UTC
Identified - We are experiencing degradation in SMS delivery towards Claro Brazil network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 13, 03:24 UTC
Resolved - Previously reported degradation in SMS delivery towards Airtel D.R. of Congo Network, Congo (Democratic Republic) has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 13, 04:37 UTC
Identified - We are experiencing degradation in SMS delivery towards Airtel D.R. of Congo network, Congo (Democratic Republic). You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 11, 15:19 UTC
Resolved - Previously reported degradation in SMS delivery towards Claro CR Network, Costa Rica has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 13, 03:58 UTC
Identified - We are experiencing degradation in SMS delivery towards Claro CR network, Costa Rica. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 10, 20:28 UTC
Oct 12, 2025

No incidents reported.

Oct 11, 2025
Resolved - Previously reported degradation of multiple channels towards towards multiple networks in Taiwan has been resolved. Details are as follows:

Far EasTone, NNC: 46601
Taiwan Mobile, NNC: 46697
T Star (Taiwan Star Telecom), NNC: 46689
APTG (Asia Pacific Telecom), NNC: 46605
Chunghwa Telecom, NNC: 46692

We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Oct 11, 15:28 UTC
Identified - We are experiencing degradation in SMS delivery towards multiple networks in Taiwan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified networks:

Far EasTone, NNC: 46601
Taiwan Mobile, NNC: 46697
T Star (Taiwan Star Telecom), NNC: 46689
APTG (Asia Pacific Telecom), NNC: 46605
Chunghwa Telecom, NNC: 46692

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 11, 08:19 UTC
Oct 10, 2025
Resolved - Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:

Panama - Tigo Panama, Mas Movil (Cable & Wireless Panama)

We will continue to monitor the connection with the MNOs to ensure no further issues are observed.

Oct 10, 21:20 UTC
Identified - We are experiencing SMS degradation in delivery towards multiple carriers:

Panama - Tigo Panama, Mas Movil (Cable & Wireless Panama)


Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Oct 10, 16:45 UTC
Resolved - Previously reported degradation in SMS delivery towards NetOne Cellular network, Zimbabwe has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 10, 07:38 UTC
Identified - We are experiencing degradation in SMS delivery towards NetOne Cellular network, Zimbabwe. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 9, 20:05 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 9, 20:04 UTC
Identified - We are experiencing degradation in SMS delivery towards NetOne Cellular network, Zimbabwe. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 9, 17:05 UTC
Resolved - Previously reported degradation in SMS delivery towards Safaricom, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 10, 07:25 UTC
Identified - We are experiencing degradation in promo SMS delivery towards Safaricom, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 9, 13:26 UTC
Resolved - Previously reported degradation in SMS delivery towards MTN (Scancom Ghana Ltd) network, Ghana. has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 10, 02:32 UTC
Identified - We are experiencing degradation in SMS delivery towards MTN (Scancom Ghana Ltd) network, Ghana. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 9, 23:36 UTC
Oct 9, 2025
Resolved - Previously reported degradation in SMS delivery towards multiple Claro circles, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 9, 23:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 9, 20:30 UTC
Identified - We are experiencing degradation in SMS delivery towards multiple Claro circles, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 9, 13:00 UTC
Resolved - This is to inform you that the previously reported degradation in SMS delivery towards Safaricom network, Kenya has been resolved. Traffic is now being delivered in a timely manner.

We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Oct 9, 12:12 UTC
Identified - We are experiencing degradation in SMS delivery towards Safaricom network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 9, 09:53 UTC
Resolved - Previously reported voice service degradation towards multiple Kenya networks has been resolved. The remaining SMS degradations are still present for traffic towards the specified network. Current impact:

SMS - Irregular delivery with inconsistent delivery times towards Safaricom network

We will continue to monitor the connections with the MNO and update you as soon as we have new information.

Oct 9, 09:39 UTC
Update - This is to inform you that the previously reported concern has expanded. Currently we are experiencing degradation over multiple channels towards multiple networks in Kenya. Here is the current situation:

Voice - Degradation towards multiple Kenya networks.
SMS - Degradation towards Safaricom network, Kenya.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post updates as new information is available.

Oct 9, 09:07 UTC
Identified - We are experiencing processing degradation over voice services towards multiple networks in Kenya. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 9, 08:04 UTC
Completed - The scheduled maintenance has been completed.
Oct 9, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 9, 04:00 UTC
Scheduled - Please be informed that T-Mobile US network, United States operator will conduct technical maintenance during the period indicated below:

Start: 09.10.2025 04:00 UTC
End: 09.10.2025 12:00 UTC

Oct 8, 04:05 UTC
Resolved - Previously reported degradation in SMS delivery towards Airtel network, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 9, 03:53 UTC
Identified - We are experiencing degradation in SMS delivery towards Airtel network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 8, 19:50 UTC
Oct 8, 2025
Resolved - Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:

- Wind Telecomunicazioni SpA
- TIM (Telecom Italia SpA)
- ILIAD Italia S.p.A.
- Vodafone Italy


We will continue to monitor the connection with the MNOs to ensure no further issues are observed.

Oct 8, 22:39 UTC
Update - This is to inform you that the previously reported degradation towards Italy has expanded. Please find below the current situation:

- Wind Telecomunicazioni SpA
- TIM (Telecom Italia SpA)
- ILIAD Italia S.p.A.
- Vodafone Italy

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Oct 8, 14:30 UTC
Identified - We are experiencing SMS degradation in delivery towards multiple carriers:

Italy - Wind Telecomunicazioni SpA, MNO - TIM (Telecom Italia SpA)

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Oct 8, 12:52 UTC
Resolved - This is to inform you that previously reported processing degradation over voice services towards Multiple Networks in Saudi Arabia has been resolved.

We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.

Oct 8, 14:45 UTC
Monitoring - Previously reported degradation is no longer present although we haven't yet received official confirmation from the MNO. We will continue to monitor the connection to ensure no further issues are observed
Oct 6, 22:21 UTC
Identified - We are experiencing processing degradation over voice services towards Multiple Networks in Saudi Arabia. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Sep 29, 16:23 UTC
Resolved - This incident has been resolved.
Oct 8, 14:12 UTC
Identified - We are experiencing processing degradation over voice services towards multiple networks, Guatemala. You may experience intermittent call disconnects or call failures.
Sep 28, 15:17 UTC
Resolved - Previously reported degradation in international SMS traffic delivery towards VodaCom network, South Africa has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 8, 11:03 UTC
Identified - We are experiencing degradation in international SMS traffic delivery towards VodaCom network, South Africa. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 8, 08:52 UTC
Completed - The scheduled maintenance has been completed.
Oct 8, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 8, 03:00 UTC
Scheduled - Please be informed that AT&T Mobility, United States operator will conduct technical maintenance during the period indicated below:

Start: 08.10.2025. 03:00 UTC
End: 08.10.2025. 11:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS and MMS to handsets.

Sep 30, 09:00 UTC
Resolved - Previously reported degradation in SMS delivery towards Orange network, Cameroon has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 8, 03:16 UTC
Identified - We are experiencing degradation in SMS delivery towards Orange network, Cameroon. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 7, 22:16 UTC
Oct 7, 2025
Resolved - Previously reported degradation in SMS delivery towards Telecall network, Brazil has been resolved.

Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Oct 7, 17:38 UTC
Monitoring - This is to inform you that we're observing some slight processing improvements but generally the issue still remains present. Our dedicated engineering team continues to push the MNOs for a complete resolution of the situation. We'll provide you with further updates as soon as they're available to us.
Oct 7, 16:08 UTC
Identified - We are experiencing degradation in SMS delivery towards Telecall network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 7, 14:57 UTC
Resolved - Previously reported degradation in SMS delivery towards Ooredoo (Tunisiana) network, Tunisia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 7, 16:09 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Oct 7, 15:29 UTC
Identified - We are experiencing degradation in SMS delivery towards Ooredoo (Tunisiana) network, Tunisia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 7, 10:26 UTC
Resolved - Previously reported degradation in SMS delivery towards 9mobile network, Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 7, 12:13 UTC
Update - We are currently experiencing degraded SMS delivery towards 9mobile network in Nigeria. You may observe irregular and inconsistent delivery times when sending messages to this network.

Our dedicated engineering team is actively collaborating with the MNO to resolve this issue as soon as possible. We will provide timely updates as new information becomes available.

Thank you for your patience and understanding.

Oct 3, 21:21 UTC
Update - We are experiencing SMS degradation in delivery towards multiple carriers:

Nigeria - 9mobile (ex. Etisalat), Airtel

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Oct 2, 11:51 UTC
Update - We are continuing to work on a fix for this issue.
Oct 2, 09:10 UTC
Identified - We are experiencing degradation in SMS delivery towards 9mobile (ex. Etisalat) network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Sep 30, 15:30 UTC
Completed - The scheduled maintenance has been completed.
Oct 7, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 7, 03:00 UTC
Scheduled - Please be informed that AT&T Mobility, United States operator will conduct technical maintenance during the period indicated below:

Start: 07.10.2025. 03:00 UTC
End: 07.10.2025. 11:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS and MMS to handsets.

Sep 30, 08:58 UTC
Oct 6, 2025
Completed - The scheduled maintenance has been completed.
Oct 6, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 22:00 UTC
Scheduled - Please be informed that Infobip operator will conduct technical maintenance during the period indicated below:

Start: 06.10.2025 22:00 UTC
End: 06.10.2025 22:30 UTC

Channel impacted: Voice

During the maintenance window you can experience intermittent call disconnects or call failures

Sep 24, 07:11 UTC
Completed - The scheduled maintenance has been completed.
Oct 6, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 6, 04:00 UTC
Scheduled - Please be informed that T-Mobile US network, United States operator will conduct technical maintenance during the period indicated below:

Start: 06.10.2025 04:00 UTC
End: 06.10.2025 08:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handset

Oct 3, 00:27 UTC
Oct 5, 2025
Resolved - Previously reported degradation in SMS delivery towards Sercomtel network, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 5, 23:41 UTC
Identified - We are experiencing degradation in SMS delivery towards Sercomtel network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 3, 19:34 UTC
Oct 4, 2025
Resolved - Previously reported degradation in SMS delivery towards towards Claro CR network, Costa Rica has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 4, 08:35 UTC
Identified - We are experiencing degradation in SMS delivery towards Claro CR network, Costa Rica. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 4, 03:05 UTC
Oct 3, 2025
Resolved - Previously reported degradation in SMS delivery towards towards Etisalat Egypt Network, Egypt has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 3, 17:42 UTC
Identified - We are experiencing degradation in SMS delivery towards Etisalat Egypt Network, Egypt. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 3, 00:07 UTC
Resolved - Previously reported degradation in SMS delivery towards Azercell, Azerbaijan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 3, 13:24 UTC
Identified - We are experiencing degradation in SMS delivery towards Azercell, Azerbaijan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 3, 11:24 UTC
Resolved - We have noticed temporary SMS delivery degradation towards U Mobile Sdn Bhd, Malaysia within the following time frame:

Start: 03.10.2025 02:15 UTC
End: 03.10.2025 11:15 UTC

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.

We will continue to monitor delivery to ensure no further issues are observed.

Oct 3, 11:16 UTC
Completed - The scheduled maintenance has been completed.
Oct 3, 10:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 04:04 UTC
Scheduled - Please be informed that Verizon, United States operator will conduct technical maintenance during the period indicated below:

Start: 01.10.2025 4:00 UTC
End: 03.10.2025 10:00 UTC

Channel impacted: MMS

During the maintenance window, there could be intermittent delays delivering MMS to handsets.

Oct 1, 04:03 UTC
Resolved - Previously reported degradation in SMS delivery towards Cellcard (CamGSM) network, Cambodia. has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 3, 03:43 UTC
Identified - We are experiencing degradation in SMS delivery towards Cellcard (CamGSM) network, Cambodia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 3, 02:51 UTC
Oct 2, 2025
Resolved - Previously reported degradation in SMS delivery towards Claro CR network, Costa Rica has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 2, 16:58 UTC
Identified - We are experiencing degradation in SMS delivery towards Claro CR network, Costa Rica. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 2, 01:01 UTC
Resolved - Previously reported degradation in SMS delivery towards Sercomtel network, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 2, 15:01 UTC
Identified - We are experiencing degradation in SMS delivery towards Sercomtel network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Sep 30, 03:16 UTC
Completed - The scheduled maintenance has been completed.
Oct 2, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 2, 10:00 UTC
Scheduled - Please be informed that Infobip operator will conduct technical maintenance during the period indicated below:

Start: 02.10.2025 10:00 UTC
End: 02.10.2025 10:30 UTC

Channel impacted: Voice

During the maintenance window you can experience intermittent call disconnects or call failures

Sep 24, 07:09 UTC
Resolved - Previously reported degradation in SMS delivery towards multiple networks, Afghanistan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 2, 08:47 UTC
Update - We are continuing to work on a fix for this issue.
Oct 2, 08:43 UTC
Update - We are experiencing degradation in SMS delivery towards multiple networks, Afghanistan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Sep 30, 08:49 UTC
Identified - We are experiencing degradation in SMS delivery towards WCC (Afghan Wireless Communication Company) network, Afghanistan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Sep 30, 06:43 UTC
Resolved - Previously reported degradation of SMS and USSD channels towards Safaricom Kenya has been resolved. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 2, 08:27 UTC
Identified - We are experiencing degradation over multiple channels towards Safaricom Kenya. Affected channels and impact is:

SMS - expect irregular delivery with inconsistent delivery times while sending towards the specified destination
USSD - expect degradation while requesting USSD short codes

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 2, 07:26 UTC
Oct 1, 2025
Resolved - Previously reported degradation in SMS delivery towards Claro CR network, Costa Rica has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 1, 17:13 UTC
Identified - We are experiencing degradation in SMS delivery towards Claro CR network, Costa Rica. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 1, 13:47 UTC
Resolved - Previously reported degradation in SMS delivery towards NetOne Cellular network, Zimbabwe has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 1, 17:08 UTC
Identified - We are experiencing degradation in SMS delivery towards NetOne Cellular network, Zimbabwe. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 1, 11:08 UTC
Resolved - Previously reported degradation in SMS delivery towards NetOne Cellular network, Zimbabwe has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Oct 1, 08:27 UTC
Identified - We are experiencing degradation in SMS delivery towards NetOne Cellular Network, Zimbabwe. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Oct 1, 02:19 UTC
Sep 30, 2025
Resolved - Previously reported degradation in SMS delivery towards ZONG network, Pakistan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Sep 30, 21:36 UTC
Identified - We are experiencing degradation in SMS delivery towards ZONG network, Pakistan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Sep 30, 15:54 UTC
Resolved - Previously reported degradation in SMS delivery towards Movilnet network, Venezuela has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Sep 30, 16:34 UTC
Identified - We are experiencing degradation in SMS delivery towards Movilnet, Venezuela. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Sep 29, 18:32 UTC
Resolved - Previously reported degradation in SMS delivery towards Claro CR network, Costa Rica has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Sep 30, 12:00 UTC
Identified - We are experiencing degradation in SMS delivery towards Claro CR network, Costa Rica. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Sep 30, 01:39 UTC
Completed - The scheduled maintenance has been completed.
Sep 30, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 30, 03:00 UTC
Scheduled - Please be informed that AT&T Mobility, United States operator will conduct technical maintenance during the period indicated below:

Start: 30.09.2025. 3:00 UTC
End: 30.09.2025. 11:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS and MMS to handsets.

Sep 23, 10:35 UTC