Please be informed that Hi3G, Denmark and Sweden operator will conduct technical maintenance during the period indicated below:
Start: 28.4.2026 18:00 UTC End: 28.4.2026 22:00 UTC
Channel impacted: SMS Premium services
During the maintenance window, there could be intermittent delays delivering SMS Premium services to handsets. Premium Messages - These are the messages used for payment or donations via SMS that actually cost money for the recipient to receive. Standard messages are not impacted by this work Posted on
Apr 24, 2026 - 06:27 UTC
Please be informed that Virgin Media O2 (Telefonica UK Ltd), United Kingdom operator will conduct technical maintenance during the period indicated below:
Resolved -
Previously reported degradation of multiple channels towards multiple networks in Sri Lanka has been resolved. Details are as follows:
Traffic for both Voice and SMS channel is now being delivered in a timely manner.
We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 27, 10:55 UTC
Update -
We are experiencing degradation over multiple channels towards multiple networks:
Sri Lanka - Hutchison Telecommunications Lanka network, multiple networks - Voice - processing degradation over voice services - You may experience intermittent call disconnects or call failures.
Sri Lanka - Mobitel Network - SMS - degradation in SMS delivery - You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Apr 10, 01:56 UTC
Update -
We want to update you that we are experiencing processing degradation over voice services towards multiple networks in Sri Lanka. We are working with relevant MNO to resolve the situation.
Nov 9, 08:33 UTC
Identified -
We are experiencing processing degradation over voice services towards Hutchison Telecommunications Lanka network, Sri Lanka. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand; we will post update as new information is available.
Nov 7, 21:41 UTC
Resolved -
Previously reported degradation in SMS delivery towards Airtel Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 27, 07:57 UTC
Identified -
We are experiencing degradation in SMS delivery towards Airtel Nigeria network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 26, 00:00 UTC
Resolved -
Previously reported degradation in SMS delivery towards Movistar network, Peru has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 27, 02:53 UTC
Identified -
We are experiencing degradation in SMS delivery towards Movistar network, Peru. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 25, 19:21 UTC
Completed -
The scheduled maintenance has been completed.
Apr 25, 07:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 24, 23:00 UTC
Scheduled -
Please be informed that MNO - Movistar (Telefonica Moviles Espana), Spain operator will conduct technical maintenance during the period indicated below:
Resolved -
Previously reported degradation in SMS delivery towards Datora (Vodafone MVNO) network, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 24, 18:13 UTC
Update -
We are experiencing degradation in SMS delivery towards Datora (Vodafone MVNO) network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 24, 18:12 UTC
Update -
This is to inform you that SMS degradation towards Sercomtel has been resolved. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
We are still experiencing degradation in SMS delivery towards Datora (Vodafone MVNO), Kenya . You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Apr 24, 03:16 UTC
Update -
We are experiencing SMS degradation in delivery towards multiple carriers:
- Sercomtel - Datora (Datora (Vodafone MVNO))
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Apr 24, 01:31 UTC
Identified -
We are experiencing degradation in SMS delivery towards Sercomtel network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 23, 19:25 UTC
Resolved -
Previously reported degradation in SMS delivery towards Tigo (Telecel Paraguay) network, Paraguay has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 24, 18:00 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 24, 17:57 UTC
Identified -
We are experiencing degradation in SMS delivery towards Tigo (Telecel Paraguay) network, Paraguay. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 24, 15:10 UTC
Resolved -
Previously reported degradation in SMS delivery towards Antel network, Uruguay has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 23, 20:08 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 23, 19:20 UTC
Identified -
We are experiencing degradation in SMS delivery towards Antel network, Uruguay. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 23, 15:45 UTC
Resolved -
Previously reported degradation in SMS delivery towards Orange network, Cameroon has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 23, 16:16 UTC
Identified -
We are experiencing degradation in SMS delivery towards Orange network, Cameroon. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 23, 07:12 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards Multiple networks in Brazil has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Apr 23, 14:19 UTC
Identified -
We are experiencing processing degradation over voice services towards multiple networks in Brazil. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 21, 16:48 UTC
Resolved -
We have noticed temporary SMS delivery degradation towards MNO - Virgin Media O2 (Telefonica UK Ltd), United Kingdom within the following time frame:
Start: 23.04.2026. 11:15 End: 23.04.2026. 12:15
Impact: You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.
We will continue to monitor delivery to ensure no further issues are observed.
Apr 23, 12:20 UTC
Resolved -
Previously reported degradation in SMS delivery towards Airtel Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 23, 07:19 UTC
Identified -
We are experiencing degradation in SMS delivery towards Airtel network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 22, 20:51 UTC
Completed -
The scheduled maintenance has been completed.
Apr 23, 04:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 22:00 UTC
Scheduled -
Please be informed that Tele2 and Altel JSC operators in Kazakhstan will conduct unscheduled technical maintenance during the period indicated below:
Start: 22.04.2026. 22:00 UTC End: 23.04.2026. 04:00 UTC
Channel impacted: SMS
During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Apr 22, 12:53 UTC
Resolved -
Previously reported degradation in SMS delivery towards Vodafone network, Italy has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 23, 02:09 UTC
Identified -
We are experiencing degradation in SMS delivery towards Vodafone network, Italy. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 22, 22:47 UTC
Resolved -
Previously reported degradation in SMS delivery towards m:tel CG network, Montenegro has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 22, 22:40 UTC
Identified -
We are experiencing degradation in SMS delivery towards m:tel CG network, Montenegro. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 22, 21:45 UTC
Resolved -
Previously reported degradation in SMS delivery towards multiple networks, Bangladesh has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
Apr 22, 12:36 UTC
Identified -
We are experiencing degradation in SMS delivery towards Multiple network, Bangladesh. You may experience irregular delivery with inconsistent delivery times while sending towards the specified networks.
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Apr 22, 08:39 UTC
Resolved -
Previously reported degradation in SMS delivery towards T2 (ex 9mobile) network, Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 22, 09:10 UTC
Identified -
We are experiencing degradation in SMS delivery towards 9mobile (ex. Etisalat) network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 21, 16:15 UTC
Completed -
The scheduled maintenance has been completed.
Apr 22, 02:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 22, 01:00 UTC
Scheduled -
Please be informed that Zain SA (MTC Saudi Arabia), Saudi Arabia operator will conduct technical maintenance during the period indicated below:
Start: 22.04.2026. 01:00 UTC End: 22.04.2026. 02:00 UTC
Channel impacted: SMS
During the maintenance window, there could be intermittent delays delivering SMS to handsets
Apr 22, 00:13 UTC
Resolved -
Previously reported degradation in SMS delivery towards Safaricom network, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 21, 07:55 UTC
Identified -
We are experiencing degradation in SMS delivery towards Safaricom network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 17, 10:00 UTC
Resolved -
Previously reported degradation in SMS delivery towards MTN network, Ghana has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 20, 22:19 UTC
Identified -
We are experiencing degradation in SMS delivery towards MTN network, Ghana. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 20, 15:35 UTC
Resolved -
Previously reported degradation in SMS delivery towards WOM network, Colombia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 20, 17:29 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 20, 17:05 UTC
Identified -
We are experiencing degradation in SMS delivery towards WOM network, Colombia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 18, 08:34 UTC
Resolved -
Previously reported degradation in SMS delivery towards ETMTN (Ethio-Telecom) network, Ethiopia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 20, 14:56 UTC
Identified -
We are experiencing degradation in SMS delivery towards ETMTN (Ethio-Telecom) network, Ethiopia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 20, 14:06 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards towards MUMBAI circles, India has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Apr 20, 04:37 UTC
Identified -
We are experiencing processing degradation over voice services towards MUMBAI circles. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 17, 14:24 UTC
Completed -
The scheduled maintenance has been completed.
Apr 19, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 21:00 UTC
Scheduled -
Please be informed that Movistar (Telefonica Moviles Espana), Spain operator will conduct technical maintenance during the period indicated below:
Start: 18/04/2026 21:00 UTC End: 19/04/2026 05:00 UTC
Channel impacted: SMS
During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Apr 16, 11:09 UTC
Impact: You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks within the given time period.
We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
Apr 19, 01:59 UTC
Resolved -
Previously reported degradation in SMS delivery towards AmericaNet network, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 18, 18:56 UTC
Identified -
We are experiencing degradation in SMS delivery towards AmericaNet network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 18, 18:03 UTC
Completed -
The scheduled maintenance has been completed.
Apr 18, 17:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 18, 14:30 UTC
Scheduled -
Please be informed that 3 (Hutchison 3G UK Ltd), United Kingdom operator will conduct technical maintenance during the period indicated below:
Start: 18.04.2026. 14:30 UTC End: 18.04.2026. 17:00 UTC
Channel impacted: SMS
During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Apr 17, 11:38 UTC
Resolved -
Previously reported degradation of multiple channels towards AT&T Mobility network, United States has been resolved. Details are as follows:
SMS - Traffic is now being delivered in a timely manner MMS - Traffic is now being delivered in a timely manner
We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 18, 05:43 UTC
Identified -
We are experiencing degradation over multiple channels towards AT&T Mobility network, United States. Affected channels and impact is:
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 18, 02:31 UTC
Completed -
The scheduled maintenance has been completed.
Apr 18, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 17, 22:00 UTC
Scheduled -
Please be informed that Movistar (Telefonica Moviles Espana), Spain operator will conduct technical maintenance during the period indicated below:
Start: 17/04/2026 22:00 UTC End: 18/04/2026 05:00 UTC
Channel impacted: SMS
During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Apr 16, 11:05 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards Multiple Networks in Brazil has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Apr 17, 14:22 UTC
Identified -
The issue has been identified and a fix is being implemented.
Apr 16, 18:54 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 16, 18:47 UTC
Identified -
We are experiencing processing degradation over voice services towards Multiple Networks in Brazil. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 15, 17:20 UTC
Completed -
The scheduled maintenance has been completed.
Apr 17, 04:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 22:00 UTC
Scheduled -
Please be informed that BT - Everything Everywhere Limited (ex T-Mob & Orange), United Kingdom operator will conduct technical maintenance during the period indicated below:
Start: 16.04.2026. 22:00 UTC End: 17.04.2026. 04:00 UTC
Channel impacted: SMS
During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Apr 3, 11:41 UTC
Resolved -
Previously reported degradation in SMS delivery towards Algar Telecom network, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 16, 19:22 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 16, 18:51 UTC
Identified -
We are experiencing degradation in SMS delivery towards Algar Telecom network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 16, 09:25 UTC
Resolved -
Previously reported degradation in SMS delivery towards Yettel Hungary (ex Telenor) network, Hungary has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 16, 08:56 UTC
Identified -
We are experiencing degradation in SMS delivery towards Yettel Hungary (ex Telenor) network, Hungary. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 16, 07:45 UTC
Resolved -
Previously reported degradation in SMS delivery towards Ooredoo, Qatar has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 15, 00:11 UTC
Identified -
We are experiencing degradation in SMS delivery towards Ooredoo, Qatar. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 14, 09:54 UTC
Resolved -
Previously reported degradation in SMS delivery towards Kolbi ICE (Instituto Costarricense de Electricidad) Network, Costa Rica has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 14, 21:12 UTC
Identified -
We are experiencing degradation in SMS delivery towards Kolbi ICE (Instituto Costarricense de Electricidad) Network, Costa Rica. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available. Costa R
Apr 14, 19:18 UTC
Resolved -
Previously reported degradation in SMS delivery towards Orange network, Cameroon has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 14, 11:35 UTC
Identified -
We are experiencing degradation in SMS delivery towards Orange network, Cameroon You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 13, 21:23 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 03:00 UTC
Scheduled -
Please be informed that AT&T Mexico (Nextel & Iusacell), Country operator will conduct technical maintenance during the period indicated below:
Resolved -
Previously reported degradation in SMS delivery towards Beeline (KaR-Tel LLP) network, Kazakhstan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 13, 20:27 UTC
Identified -
We are experiencing degradation in SMS delivery towards Beeline (KaR-Tel LLP) network, Kazakhstan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 13, 18:18 UTC
Resolved -
Previously reported degradation in SMS delivery towards movistar (Telefonica de Costa Rica TC) network, Costa Rica has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 13, 06:13 UTC
Identified -
We are experiencing degradation in SMS delivery towards movistar (Telefonica de Costa Rica TC) network, Costa Rica. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 12, 03:34 UTC
Resolved -
Previously reported degradation in SMS delivery towards (Vodafone MVNO) // SP - Sao Paulo network, Brazil. has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 13, 01:07 UTC
Identified -
We are experiencing degradation in SMS delivery towards (Vodafone MVNO) // SP - Sao Paulo network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 11, 02:30 UTC