Identified - We are experiencing degradation in SMS delivery towards UNITEL network, Angola. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 28, 2026 - 09:07 UTC
Update - We continue experiencing processing degradation over voice services towards Multiple networks in Brazil. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is still working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 27, 2026 - 14:38 UTC
Identified - We are experiencing processing degradation over voice services towards Multiple networks in Brazil. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 21, 2026 - 22:24 UTC
Resolved -
Previously reported degradation in SMS delivery towards Fastweb (H3G MVNO) network, Italy has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 29, 14:54 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 29, 14:51 UTC
Identified -
We are experiencing degradation in SMS delivery towards Fastweb (H3G MVNO) network, Italy. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 29, 14:23 UTC
Completed -
The scheduled maintenance has been completed.
Jul 29, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 03:00 UTC
Scheduled -
Please be informed that Verizon Wireless network, United States operator will conduct technical maintenance during the period indicated below:
Start: July 28, 2026 at 03:00 UTC End: July 29, 2026 at 10:00 UTC
Channel impacted: SMS
During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Jul 20, 23:55 UTC
Completed -
The scheduled maintenance has been completed.
Jul 28, 16:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 14:00 UTC
Scheduled -
Please be informed that XOX Com Sdn Bhd (Celcom MVNO), Malaysia operator will conduct technical maintenance during the period indicated below:
Start: 28.07.2026 14:00 UTC End: 28.07.2026 16:00 UTC
Channel impacted: SMS
During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Jul 27, 02:51 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards Mumbai circles has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of connectivity or call quality are observed.
Jul 27, 21:06 UTC
Identified -
We are experiencing processing degradation over voice services towards Mumbai circles. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 27, 14:29 UTC
Resolved -
Previously reported degradation in SMS delivery towards zain JO (JMTS) network, Jordan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 27, 20:11 UTC
Identified -
We are experiencing degradation in SMS delivery towards zain JO (JMTS) network, Jordan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 27, 14:54 UTC
Completed -
The scheduled maintenance has been completed.
Jul 27, 09:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 27, 08:00 UTC
Scheduled -
Please be informed that Infobip will conduct technical maintenance during the period indicated below:
Start: 27.07.2026 04:00 ET End: 27.07.2026 5:00 ET
Start: 27.07.2026 08:00 UTC 27.07.2026 09:00 UTC
Channel impacted: Voice. Running FSCK on SBC “atl05nbs25” which requires both active & standby SBC to be down During the maintenance window, trunk groups with redundancy will fail over, while single threaded trunk groups will be down for the maintenance.
Jul 24, 18:23 UTC
Resolved -
Previously reported degradation in SMS delivery towards MNO - Lycamobile UK Limted network, United Kingdom has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 26, 08:23 UTC
Identified -
We are experiencing degradation in SMS delivery towards MNO - Lycamobile UK Limted network, United Kingdom. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 26, 07:04 UTC
Resolved -
Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards Claro networks.
We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
Jul 25, 05:39 UTC
Identified -
We are experiencing SMS degradation in delivery towards multiple Claro network carriers.
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Jul 25, 03:29 UTC
Resolved -
Previously reported degradation in SMS delivery towards Safaricom network, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 24, 14:43 UTC
Identified -
We are experiencing degradation in SMS delivery towards Safaricom network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 23, 14:04 UTC
Resolved -
Previously reported degradation in SMS delivery towards Mauritel Mobiles network, Mauritania has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 24, 10:52 UTC
Update -
We are experiencing degradation in SMS delivery towards Mauritel Mobiles network, Mauritania. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 24, 10:52 UTC
Identified -
We are experiencing degradation in SMS delivery towards Mauritel Mobiles network, Mauritania. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 23, 22:44 UTC
Resolved -
Previously reported degradation in SMS delivery towards zain JO (JMTS) network, Jordan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 23, 22:41 UTC
Identified -
We are experiencing degradation in SMS delivery towards zain JO (JMTS) network, Jordan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 22, 17:49 UTC
Resolved -
Previously reported degradation in SMS delivery towards Verizon network, United States has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 22, 19:48 UTC
Identified -
We are experiencing degradation in SMS delivery towards Verizon network, United States. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 22, 15:43 UTC
Resolved -
Previously reported degradation in SMS delivery towards K-Cell (GSM Kazakhstan Ltd) network, Kazakhstan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 20, 12:37 UTC
Identified -
We are experiencing degradation in SMS delivery towards K-Cell (GSM Kazakhstan Ltd) network, Kazakhstan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 20, 11:08 UTC
Resolved -
Previously reported degradation in SMS delivery towards Safaricom network, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 20, 09:02 UTC
Update -
This is to inform you that we're observing some slight processing improvements but generally the issue still remains present. Our dedicated engineering team continues to push the MNOs for a complete resolution of the situation. We'll provide you with further updates as soon as they're available to us.
Jul 11, 08:18 UTC
Update -
This is to inform you that the reported degradation remains present. Our dedicated engineering team continues to cooperate extensively with the MNO in order to resolve the situation. We'll provide you with further updates as soon as they're available to us.
Jul 9, 09:23 UTC
Identified -
We are experiencing degradation in SMS delivery towards Safaricom network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 6, 07:21 UTC
Resolved -
Previously reported degradation in SMS delivery towards Moov (Atlantique Telecom - Etisalat) network, Togo has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 19, 06:01 UTC
Identified -
We are experiencing degradation in SMS delivery towards Moov (Atlantique Telecom - Etisalat) network, Togo. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 17, 22:05 UTC
Resolved -
Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Jul 17, 07:31 UTC
Resolved -
Previously reported degradation in Sim Swap service over Vivo networks, Brazil has been resolved. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 16, 17:06 UTC
Identified -
We are experiencing degradation in Sim Swap service over Vivo networks, Brazil.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 16, 09:49 UTC
Resolved -
Previously reported degradation in SMS delivery towards international traffic in Vodafone Egypt has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 16, 14:46 UTC
Identified -
We are experiencing degradation in SMS delivery of international traffic towards Vodafone Egypt. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 16, 12:58 UTC
Resolved -
We have noticed temporary SMS delivery degradation towards AWCC (Afghan Wireless Communication Company) network, Afghanistan within the following time frame:
Start: 16.7.2026. 10:15 UTC End: 16.7.2026. 10:30 UTC
Impact: You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.
We will continue to monitor delivery to ensure no further issues are observed.
Jul 16, 11:47 UTC
Resolved -
Previously reported degradation in Sim Swap service over Orange network, France has been resolved. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 16, 07:45 UTC
Identified -
We are experiencing degradation in Sim Swap service over Orange France.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 15, 06:45 UTC
Completed -
The scheduled maintenance has been completed.
Jul 16, 02:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 20:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jul 14, 23:31 UTC
Scheduled -
Please be informed that Etisalat (Emirates Telecom Corp) network, United Arab Emirates operator will conduct technical maintenance during the period indicated below:
Start: 15.07.2026 20:00 UTC End: 16.07.2026 02:00 UTC
Channel impacted: SMS
During the maintenance window, there could be intermittent delays delivering SMS to handsets
Jul 14, 23:30 UTC
Resolved -
Previously reported degradation in SMS delivery towards OOREDOO (NAWRAS) network, Oman has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 15, 18:40 UTC
Identified -
We are experiencing degradation in SMS delivery towards OOREDOO (NAWRAS) network, Oman. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 15, 15:01 UTC
Resolved -
Previously reported degradation in SMS delivery towards AWCC (Afghan Wireless Communication Company) network, Afghanistan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 15, 18:39 UTC
Identified -
We are experiencing degradation in SMS delivery towards AWCC (Afghan Wireless Communication Company) network, Afghanistan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 15, 15:00 UTC
Resolved -
Previously reported degradation in SMS delivery towards ETMTN (Ethio-Telecom) network, Ethiopia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 15, 18:38 UTC
Identified -
We are experiencing degradation in SMS delivery towards ETMTN (Ethio-Telecom) network, Ethiopia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 15, 13:54 UTC
Resolved -
Previously reported degradation in SMS delivery towards Libyana Mobile Phone network, Libya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 15, 18:29 UTC
Identified -
We are experiencing degradation in SMS delivery towards Libyana Mobile Phone network, Libya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 15, 13:51 UTC
Resolved -
Previously reported degradation in SMS delivery towards multiple networks in Iraq has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 15, 18:26 UTC
Identified -
We are experiencing degradation in SMS delivery towards multiple networks in Iraq. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Jul 15, 13:40 UTC
Resolved -
Previously reported degradation in SMS delivery towards Vodafone Germany network, Germany has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 15, 18:24 UTC
Identified -
We are experiencing degradation in SMS delivery towards Vodafone Germany network, Germany. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 15, 13:38 UTC
Resolved -
We experienced temporary processing degradation over voice services towards Multiple networks, Turkey within the following time frame:
Start: 15:00 UTC End: 17:45 UTC
We will continue to monitor the connection with the MNO to ensure no further disruptions of connectivity or call quality are observed.
Jul 15, 18:11 UTC
Completed -
The scheduled maintenance has been completed.
Jul 15, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 06:00 UTC
Scheduled -
Please be informed that Movistar (Telefonica Moviles Espana), Spain operator will conduct technical maintenance during the period indicated below:
Start: 15.07.2026 06:00 UTC End: 15.07.2026 10:00 UTC
Channel impacted: SMS
During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Jul 6, 05:07 UTC
Resolved -
Previously reported degradation in SMS delivery towards Vodafone network, Italy has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 15, 01:34 UTC
Identified -
We are experiencing degradation in SMS delivery towards Vodafone network, Italy. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 14, 22:40 UTC