Identified - We are experiencing degradation in SMS delivery towards [Guam] GTA (Teleguam Holdings) network, Guam. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 12, 2026 - 06:24 UTC
Update - This is to inform you that we're observing some slight processing improvements but generally the issue still remains present. Our dedicated engineering team continues to push the MNOs for a complete resolution of the situation. We'll provide you with further updates as soon as they're available to us.
Jul 11, 2026 - 08:18 UTC
Update - This is to inform you that the reported degradation remains present. Our dedicated engineering team continues to cooperate extensively with the MNO in order to resolve the situation. We'll provide you with further updates as soon as they're available to us.
Jul 09, 2026 - 09:23 UTC
Identified - We are experiencing degradation in SMS delivery towards Safaricom network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 06, 2026 - 07:21 UTC
Resolved -
Previously reported degradation in SMS delivery towards multiple networks in Tanzania has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 11, 08:26 UTC
Identified -
We are experiencing degradation in SMS delivery towards multiple networks in Tanzania. You may experience irregular delivery with inconsistent delivery times while sending towards the specified networks.
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Jul 7, 09:31 UTC
Resolved -
We are experiencing degradation in SMS delivery towards Claro network, Colombia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 10, 20:23 UTC
Identified -
We are experiencing degradation in SMS delivery towards Claro network, Colombia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 10, 18:07 UTC
Resolved -
Previously reported degradation in SMS delivery towards Globe Telecom network, Philippines has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 10, 17:10 UTC
Identified -
We are experiencing degradation in SMS delivery towards Globe Telecom network, Philippines. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 10, 12:00 UTC
Resolved -
Previously reported degradation in SMS delivery towards zain JO (JMTS) network, Jordan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 10, 01:41 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 9, 17:51 UTC
Identified -
We are experiencing degradation in SMS delivery towards zain JO (JMTS) network, Jordan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 9, 15:21 UTC
Resolved -
Previously reported degradation in SMS delivery towards MTN-SA network, South Africa has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 9, 08:33 UTC
Identified -
We are experiencing degradation in SMS delivery towards MTN-SA network, South Africa. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 9, 06:43 UTC
Resolved -
We have noticed temporary SMS delivery degradation towards Italian networks, ILIAD Italia S.p.A. & Wind Telecomunicazioni SpA, within the following time frame:
Start: 07.07.2026. 12:30 UTC End: 07.07.2026. 13:25 UTC
Impact: You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.
We will continue to monitor delivery to ensure no further issues are observed.
Jul 7, 13:42 UTC
Resolved -
Previously reported degradation in SMS delivery towards towards Orange CI network, Cote d'Ivoire has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 7, 13:00 UTC
Identified -
We are experiencing degradation in SMS delivery towards Orange CI network, Cote d'Ivoire. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 2, 16:54 UTC
Resolved -
Previously reported degradation in SMS delivery towards Airtel Niger network, Niger has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 7, 03:44 UTC
Identified -
We are experiencing degradation in SMS delivery towards Airtel Niger network, Niger. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 2, 18:10 UTC
Resolved -
This incident has been resolved.
Jul 5, 08:50 UTC
Identified -
We are experiencing processing degradation over voice services towards multiple networks in Brazil. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 5, 07:03 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards Multiple Networks network, Brazil has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Jul 3, 05:07 UTC
Identified -
We are experiencing processing degradation over voice services towards Multiple Networks network, Brazil. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 2, 13:58 UTC
Resolved -
Previously reported degradation in SMS delivery towards Safaricom network, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 3, 02:52 UTC
Identified -
We are experiencing degradation in SMS delivery towards Safaricom network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 30, 12:17 UTC
Resolved -
This incident has been resolved.
Jul 1, 20:52 UTC
Update -
We are continuing to work on a fix for this issue.
Jun 26, 14:57 UTC
Identified -
We are experiencing degradation in SMS delivery towards Personal Paraguay network, Paraguay. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 26, 14:56 UTC
Resolved -
Previously reported degradation in SMS delivery towards Kolbi ICE network, Costa Rica has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 1, 00:46 UTC
Identified -
We are experiencing degradation in SMS delivery towards Kolbi ICE network, Costa Rica. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 1, 00:29 UTC
Resolved -
Previously reported degradation in SMS delivery towards Yettel Bulgaria (ex Telenor) has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 30, 13:31 UTC
Identified -
We are experiencing degradation in SMS delivery towards Yettel Bulgaria (ex Telenor) network. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 30, 09:33 UTC
Resolved -
Previously reported degradation in SMS delivery towards Lycamobile UK Limted network, United Kingdom has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 30, 07:19 UTC
Identified -
We are experiencing degradation in SMS delivery towards Lycamobile UK Limted network, United Kingdom . You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 28, 18:52 UTC
Resolved -
Previously reported degradation in SMS delivery towards multiple networks, Tanzania has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 30, 03:30 UTC
Identified -
We are experiencing degradation in SMS delivery towards multiple networks, Tanzania. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 29, 12:52 UTC
Resolved -
This incident has been resolved.
Jun 28, 19:57 UTC
Identified -
We are experiencing processing degradation over voice services towards Multiple Networks, Brazil. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand; we will post update as new information is available.
Jun 28, 15:15 UTC