In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 2026 - 22:00 UTC
Scheduled - Please be informed that BT - Everything Everywhere Limited (ex T-Mob & Orange), United Kingdom operator will conduct technical maintenance during the period indicated below:
Start: 16.04.2026. 22:00 UTC End: 17.04.2026. 04:00 UTC
Channel impacted: SMS
During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Apr 16, 202622:00 - Apr 17, 202604:00 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 16, 2026 - 18:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 16, 2026 - 18:47 UTC
Identified - We are experiencing processing degradation over voice services towards Multiple Networks in Brazil. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 15, 2026 - 17:20 UTC
Update - We are experiencing degradation over multiple channels towards multiple networks:
Sri Lanka - Hutchison Telecommunications Lanka network, multiple networks - Voice - processing degradation over voice services - You may experience intermittent call disconnects or call failures.
Sri Lanka - Mobitel Network - SMS - degradation in SMS delivery - You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Apr 10, 2026 - 01:56 UTC
Update - We want to update you that we are experiencing processing degradation over voice services towards multiple networks in Sri Lanka. We are working with relevant MNO to resolve the situation.
Nov 09, 2025 - 08:33 UTC
Identified - We are experiencing processing degradation over voice services towards Hutchison Telecommunications Lanka network, Sri Lanka. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand; we will post update as new information is available.
Nov 07, 2025 - 21:41 UTC
Resolved -
Previously reported degradation in SMS delivery towards Algar Telecom network, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 16, 19:22 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 16, 18:51 UTC
Identified -
We are experiencing degradation in SMS delivery towards Algar Telecom network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 16, 09:25 UTC
Resolved -
Previously reported degradation in SMS delivery towards Yettel Hungary (ex Telenor) network, Hungary has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 16, 08:56 UTC
Identified -
We are experiencing degradation in SMS delivery towards Yettel Hungary (ex Telenor) network, Hungary. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 16, 07:45 UTC
Resolved -
Previously reported degradation in SMS delivery towards Ooredoo, Qatar has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 15, 00:11 UTC
Identified -
We are experiencing degradation in SMS delivery towards Ooredoo, Qatar. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 14, 09:54 UTC
Resolved -
Previously reported degradation in SMS delivery towards Kolbi ICE (Instituto Costarricense de Electricidad) Network, Costa Rica has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 14, 21:12 UTC
Identified -
We are experiencing degradation in SMS delivery towards Kolbi ICE (Instituto Costarricense de Electricidad) Network, Costa Rica. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available. Costa R
Apr 14, 19:18 UTC
Resolved -
Previously reported degradation in SMS delivery towards Orange network, Cameroon has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 14, 11:35 UTC
Identified -
We are experiencing degradation in SMS delivery towards Orange network, Cameroon You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 13, 21:23 UTC
Completed -
The scheduled maintenance has been completed.
Apr 14, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 03:00 UTC
Scheduled -
Please be informed that AT&T Mexico (Nextel & Iusacell), Country operator will conduct technical maintenance during the period indicated below:
Resolved -
Previously reported degradation in SMS delivery towards Beeline (KaR-Tel LLP) network, Kazakhstan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 13, 20:27 UTC
Identified -
We are experiencing degradation in SMS delivery towards Beeline (KaR-Tel LLP) network, Kazakhstan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 13, 18:18 UTC
Resolved -
Previously reported degradation in SMS delivery towards movistar (Telefonica de Costa Rica TC) network, Costa Rica has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 13, 06:13 UTC
Identified -
We are experiencing degradation in SMS delivery towards movistar (Telefonica de Costa Rica TC) network, Costa Rica. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 12, 03:34 UTC
Resolved -
Previously reported degradation in SMS delivery towards (Vodafone MVNO) // SP - Sao Paulo network, Brazil. has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 13, 01:07 UTC
Identified -
We are experiencing degradation in SMS delivery towards (Vodafone MVNO) // SP - Sao Paulo network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 11, 02:30 UTC
Resolved -
This incident has been resolved.
Apr 12, 18:04 UTC
Investigating -
We are experiencing processing degradation over voice services towards multiple networks in Brazil. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 11, 22:19 UTC
Resolved -
Previously reported degradation in SMS delivery towards Claro (Comcel - Comunicacion Celular S.A.) network, Colombia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 12, 16:47 UTC
Identified -
We are experiencing degradation in SMS delivery towards Claro (Comcel - Comunicacion Celular S.A.) network, Colombia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 12, 07:32 UTC
Completed -
The scheduled maintenance has been completed.
Apr 12, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 11, 21:00 UTC
Scheduled -
Please be informed that Movistar (Telefonica Moviles España), Spain operator will conduct technical maintenance during the period indicated below:
Start: 11/04/2026 21:00 UTC End: 12/04/2026 05:00 UTC
Channel impacted: SMS
During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Apr 8, 17:49 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards Multiple Networks in Brazil with one of our providers has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Apr 10, 20:14 UTC
Identified -
We are experiencing processing degradation over voice services towards Multiple Networks in Brazil with one of our providers. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 9, 22:42 UTC
Resolved -
Previously reported degradation in SMS delivery towards Telecom Personal S.A. network, Argentina has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 10, 17:14 UTC
Identified -
We are experiencing degradation in SMS delivery towards Telecom Personal S.A. network, Argentina. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 10, 13:25 UTC
Resolved -
This incident has been resolved.
Apr 10, 16:23 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Apr 10, 16:10 UTC
Identified -
We are experiencing degradation in SMS delivery towards Pelephone network, Israel. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 9, 15:41 UTC
During the maintenance window, there could be "intermittent delays delivering SMS to handsets", "intermittent call disconnects or call failures", "issues with requesting USSD short codes".
Apr 2, 12:28 UTC
Resolved -
Previously reported degradation in SMS delivery towards Sercomtel network, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 9, 12:31 UTC
Identified -
We are experiencing degradation in SMS delivery towards Sercomtel network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 9, 04:33 UTC
Completed -
The scheduled maintenance has been completed.
Apr 9, 02:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 8, 20:01 UTC
Scheduled -
Please be informed that MNO - Virgin Media O2 (Telefonica UK Ltd), United Kingdom operator will conduct technical maintenance during the period indicated below:
During the maintenance window, there could be intermittent delays delivering SMS to handsets, intermittent call disconnects or call failures.
Apr 2, 13:28 UTC
Resolved -
Previously reported degradation in SMS delivery towards MVNO - Digi Spain Telecom network, Spain has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 8, 20:10 UTC
Identified -
We are experiencing degradation in SMS delivery towards MVNO - Digi Spain Telecom network, Spain. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 8, 08:55 UTC
Resolved -
Previously reported degradation in SMS delivery towards Vodafone Italy network, Italy has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 8, 00:51 UTC
Identified -
We are experiencing degradation in SMS delivery towards Vodafone Italy network, Italy. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 7, 21:38 UTC
Completed -
The scheduled maintenance has been completed.
Apr 7, 23:30 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 7, 21:00 UTC
Scheduled -
Please be informed that Tele2 and Altel JSC operators in Kazakhstan will conduct unscheduled technical maintenance during the period indicated below:
Start: 07.04.2026. 21:00 UTC End: 07.04.2026. 23:30 UTC
Channel impacted: SMS
During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Apr 7, 10:56 UTC
Resolved -
Previously reported degradation in SMS delivery towards Egypt for below mentioned networks has been resolved.
-Vodafone -Orange
Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 7, 21:19 UTC
Update -
We are experiencing degradation in SMS delivery towards Egypt for the following networks:
-Vodafone -Orange
Our dedicated engineering team is working with the MNO to resolve the situation at hand; we will post update as new information is available.
Apr 7, 18:08 UTC
Identified -
We are experiencing degradation in SMS delivery towards Vodafone network, Egypt. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand; we will post update as new information is available.
Apr 7, 15:02 UTC
Resolved -
Previously reported degradation in SMS delivery towards Halotel (Viettel Tanzania) and Airtel Tanzania has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 7, 21:07 UTC
Identified -
We are experiencing SMS degradation in delivery towards multiple carriers in Tanzania:
Tanzania - Halotel (Viettel Tanzania) Tanzania - Airtel Tanzania
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Apr 7, 13:49 UTC
Resolved -
Previously reported degradation in SMS delivery towards Tune Talk Sdn Bhd (Celcom MVNO) network, Malaysia. has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 7, 19:39 UTC
Identified -
We are experiencing degradation in SMS delivery towards Tune Talk Sdn Bhd (Celcom MVNO) network, Malaysia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 6, 11:16 UTC
Resolved -
Previously reported degradation in SMS delivery towards Telecall network, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 7, 18:03 UTC
Identified -
We are experiencing degradation in SMS delivery towards Telecall network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 7, 14:26 UTC
Resolved -
Previously reported degradation in SMS delivery towards Sercomtel network, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 7, 15:24 UTC
Identified -
We are experiencing degradation in SMS delivery towards Sercomtel network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 7, 03:16 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards MTN (Scancom Ghana Ltd) network, Ghana has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Apr 7, 10:37 UTC
Identified -
We are experiencing processing degradation over voice services towards MTN (Scancom Ghana Ltd) network, Ghana. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand; we will post update as new information is available.
Apr 5, 21:39 UTC
Resolved -
We have experienced temporary degradation of multiple channels towards T-Mobile US network, United States:
07.04.2026 2:06 - 2:17 UTC - SMS, MMS - You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.
We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 7, 02:24 UTC
Resolved -
Previously reported degradation in SMS delivery towards mts (Telekom Srbija) Network, Serbia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 6, 13:48 UTC
Identified -
We are experiencing degradation in SMS delivery towards mts (Telekom Srbija) Network, Serbia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 6, 13:41 UTC
Resolved -
Previously reported degradation in SMS delivery towards Unifique network, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 6, 03:51 UTC
Identified -
We are experiencing degradation in SMS delivery towards Unifique network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 5, 19:49 UTC
Resolved -
This incident has been resolved.
Apr 5, 16:58 UTC
Identified -
We are experiencing processing degradation over voice services towards Multiple networks, San Paolo. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 4, 22:16 UTC
Resolved -
Previously reported degradation in SMS delivery towards Nigeria network, Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 4, 22:04 UTC
Identified -
We are experiencing degradation in SMS delivery towards MTN Nigeria network, Nigeria You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 4, 19:49 UTC
Resolved -
Previously reported degradation in SMS delivery towards AmericaNet network, Brazil. has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Apr 4, 21:33 UTC
Identified -
We are experiencing degradation in SMS delivery towards AmericaNet network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 4, 21:04 UTC
Resolved -
This incident has been resolved.
Apr 3, 07:59 UTC
Identified -
We are experiencing processing degradation over voice services towards MTN (Scancom Ghana Ltd) network, Ghana. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 2, 20:18 UTC
Resolved -
This incident has been resolved.
Apr 3, 07:54 UTC
Identified -
We are experiencing processing degradation over voice services towards multiple networks in Brazil. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 2, 13:56 UTC