Update - We are continuing to work on a fix for this issue.
Jun 13, 2026 - 14:42 UTC
Identified - We are experiencing processing degradation over voice services towards Multiple Networks in Ghana. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 12, 2026 - 14:19 UTC
Identified - We are experiencing processing degradation over voice services towards Multiple networks in Thailand. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 13, 2026 - 09:55 UTC
Identified - We are experiencing degradation in SMS delivery towards Telia (Sonera Finland Oyj) network, Finland. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 12, 2026 - 21:55 UTC
During the maintenance window, there could be intermittent delays delivering SMS to handsets with traffic interruption lasting up to 4 hours between 19:00 and 23:00. Posted on
Jun 11, 2026 - 09:18 UTC
Please be informed that Etisalat (Emirates Telecom Corp), United Arab Emirates operator will conduct technical maintenances during the period indicated below:
Activity 1: Start: 15.06.2026. 20:00 UTC End: 16.06.2026. 02:00 UTC
Activity 2: Start: 16.06.2026. 20:00 UTC End: 17.06.2026. 02:00 UTC
Activity 3: Start: 17.06.2026. 20:00 UTC End: 18.06.2026. 02:00 UTC
Channel impacted: SMS
During the maintenance window, there could be intermittent delays delivering SMS to handsets. Posted on
Jun 11, 2026 - 09:25 UTC
Resolved -
Previously reported degradation in SMS delivery towards Vinaphone network, Vietnam has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 13, 12:58 UTC
Identified -
We are experiencing degradation in SMS delivery towards Vinaphone, Vietnam. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 12, 07:35 UTC
Resolved -
Previously reported degradation in SMS delivery towards Tigo (Telecel Paraguay) network, Paraguay has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 12, 14:04 UTC
Identified -
We are experiencing degradation in SMS delivery towards Tigo (Telecel Paraguay) network, Paraguay. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 12, 06:33 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards Multiple Networks in Ghana has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Jun 11, 23:01 UTC
Identified -
We are experiencing processing degradation over voice services towards Multiple Networks in Ghana. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 11, 18:53 UTC
Resolved -
Previously reported degradation in SMS delivery towards Algar Telecom network, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 11, 07:38 UTC
Identified -
We are experiencing degradation in SMS delivery towards Algar Telecom network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 10, 18:00 UTC
Resolved -
Previously reported degradation in SMS delivery towards the MVNO - CoopVoce (TIM MVNO) network, Italy has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 10, 13:21 UTC
Identified -
We are experiencing degradation in SMS delivery towards MVNO - CoopVoce (TIM MVNO) network, Italy. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 10, 09:59 UTC
Resolved -
Previously reported degradation in SMS delivery towards the Safaricom network, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 10, 09:10 UTC
Identified -
We are experiencing degradation in SMS delivery towards Safaricom Network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 10, 02:44 UTC
Resolved -
Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:
- Far EasTone - Chunghwa Telecom - Taiwan Mobile - T Star (Taiwan Star Telecom)
We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
Jun 10, 00:41 UTC
Identified -
We are experiencing SMS degradation in delivery towards multiple carriers:
- Far EasTone - Chunghwa Telecom - Taiwan Mobile - T Star (Taiwan Star Telecom)
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Jun 8, 13:41 UTC
Resolved -
Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:
Turkey - Vodafone, Turkcell
We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
Jun 9, 22:34 UTC
Identified -
We are experiencing SMS degradation in delivery towards multiple carriers:
Turkey - Vodafone, Turkcell
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Jun 9, 21:57 UTC
Resolved -
Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:
Airtel Nigeria MTN Nigeria
We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
Jun 9, 04:54 UTC
Identified -
We are experiencing SMS degradation in delivery towards multiple carriers:
Airtel Nigeria MTN Nigeria
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Jun 7, 14:00 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards Multiple Network, Estonia has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Jun 9, 03:26 UTC
Identified -
We are experiencing processing degradation over voice services towards Multiple Network, Estonia. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand; we will post update as new information is available.
Jun 8, 22:55 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards multiple networks in Ghana has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Jun 8, 12:55 UTC
Identified -
We are experiencing processing degradation over voice services towards multiple networks in Ghana. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 8, 11:45 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards multiple networks, Thailand has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Jun 8, 05:17 UTC
Identified -
We are experiencing processing degradation over voice services towards multiple networks , Thailand. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 6, 00:40 UTC
Resolved -
Previously reported degradation in SMS delivery towards Smart Communications network, Philippines has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 8, 00:54 UTC
Identified -
We are experiencing degradation in SMS delivery towards Smart Communications network, Philippines. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 5, 10:38 UTC
Resolved -
Previously reported degradation in SMS delivery towards Zain JO (JMTS) network, Jordan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 8, 00:27 UTC
Identified -
We are experiencing degradation in SMS delivery towards Zain JO (JMTS) network, Jordan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 7, 21:45 UTC
Resolved -
This incident has been resolved.
Jun 7, 07:06 UTC
Identified -
We are experiencing processing degradation over voice services towards multiple networks in India. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 4, 10:50 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards multiple networks in Brazil, has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Jun 6, 00:01 UTC
Identified -
We are experiencing processing degradation over voice services towards multiple networks in Brazil. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand; we will post update as new information is available.
Jun 5, 15:47 UTC
Resolved -
Previously reported degradation in SMS delivery towards K-Cell (GSM Kazakhstan Ltd) network, Kazakhstan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 4, 22:40 UTC
Identified -
We are experiencing degradation in SMS delivery towards K-Cell (GSM Kazakhstan Ltd) network, Kazakhstan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 4, 22:10 UTC
Resolved -
Previously reported degradation in SMS delivery towards Smart Communications network, Philippines has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 4, 13:37 UTC
Identified -
We are experiencing degradation in SMS delivery towards Smart Communications network, Philippines. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 4, 09:02 UTC
Resolved -
Previously reported degradation in SMS delivery towards Vodacom network, Tanzania has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 3, 22:45 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jun 3, 20:07 UTC
Identified -
We are experiencing degradation in SMS delivery towards Vodacom network, Tanzania . You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 3, 17:00 UTC
Resolved -
Previously reported degradation in SMS delivery towards Claro network, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 3, 15:33 UTC
Identified -
We are experiencing degradation in SMS delivery towards Claro network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 3, 14:57 UTC
Resolved -
Previously reported degradation in SMS delivery towards Claro CR network, Costa Rica has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 3, 04:41 UTC
Identified -
We are experiencing degradation in SMS delivery towards Claro CR network, Costa Rica. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 3, 02:40 UTC
Resolved -
Previously reported degradation in SMS delivery towards Vodacom network, Tanzania has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 3, 00:04 UTC
Update -
We are experiencing degradation in SMS delivery towards Vodacom network, Tanzania. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 3, 00:03 UTC
Identified -
We are experiencing degradation in SMS delivery towards Vodacom network, Tanzania. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 2, 18:46 UTC
Resolved -
Previously reported degradation in SMS delivery towards Yettel Bulgaria (ex Telenor) network, Bulgaria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 2, 11:30 UTC
Identified -
We are experiencing degradation in SMS delivery towards Yettel Bulgaria (ex Telenor) network, Bulgaria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 2, 09:51 UTC
Resolved -
Previously reported degradation in SMS delivery towards Simba (ex TPG), Singapore has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 2, 11:11 UTC
Identified -
We are experiencing degradation in SMS delivery towardsSimba (ex TPG) network, Singapore. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 29, 02:40 UTC
Resolved -
Previously reported degradation in SMS delivery towards Halotel network, Tanzania has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 1, 22:33 UTC
Identified -
We are experiencing degradation in SMS delivery towards Halotel network, Tanzania. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 1, 15:57 UTC
Resolved -
Previously reported degradation in SMS delivery towards Smart Communications network, Philippines has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 1, 14:37 UTC
Update -
This is to inform you that the reported degradation remains present and that we still haven't received any official information from the MNO. Our dedicated engineering team continues to push the MNO through their upper management for a complete resolution of the situation. We'll provide you with further updates as soon as they're available to us.
Jun 1, 12:46 UTC
Identified -
We are experiencing degradation in SMS delivery towards Smart Communications network, Philippines. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 1, 08:43 UTC
Resolved -
Previously reported degradation in SMS delivery towards Movistar (Pegaso PCS) network, Mexico has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 1, 10:25 UTC
Identified -
We are experiencing degradation in SMS delivery towards Movistar (Pegaso PCS) network, Mexico. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 29, 20:51 UTC
Resolved -
Previously reported degradation in SMS delivery towards Safaricom network, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 1, 10:02 UTC
Identified -
We are experiencing degradation in SMS delivery towards Safaricom network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 30, 10:59 UTC
Resolved -
Previously reported degradation in SMS delivery towards Claro Peru (America Movil Peru SAC) network, Peru has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 31, 23:06 UTC
Identified -
We are experiencing degradation in SMS delivery towards Claro Peru (America Movil Peru SAC) network, Peru. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 30, 01:15 UTC