Identified - We are experiencing degradation in Sim Swap service over Orange France.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 15, 2026 - 06:45 UTC
Update - This is to inform you that we're observing some slight processing improvements but generally the issue still remains present. Our dedicated engineering team continues to push the MNOs for a complete resolution of the situation. We'll provide you with further updates as soon as they're available to us.
Jul 11, 2026 - 08:18 UTC
Update - This is to inform you that the reported degradation remains present. Our dedicated engineering team continues to cooperate extensively with the MNO in order to resolve the situation. We'll provide you with further updates as soon as they're available to us.
Jul 09, 2026 - 09:23 UTC
Identified - We are experiencing degradation in SMS delivery towards Safaricom network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 06, 2026 - 07:21 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Jul 14, 2026 - 23:31 UTC
Scheduled -
Please be informed that Etisalat (Emirates Telecom Corp) network, United Arab Emirates operator will conduct technical maintenance during the period indicated below:
Start: 15.07.2026 20:00 UTC End: 16.07.2026 02:00 UTC
Channel impacted: SMS
During the maintenance window, there could be intermittent delays delivering SMS to handsets
Jul 14, 2026 - 23:30 UTC
Resolved -
Previously reported degradation in SMS delivery towards OOREDOO (NAWRAS) network, Oman has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 15, 18:40 UTC
Identified -
We are experiencing degradation in SMS delivery towards OOREDOO (NAWRAS) network, Oman. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 15, 15:01 UTC
Resolved -
Previously reported degradation in SMS delivery towards AWCC (Afghan Wireless Communication Company) network, Afghanistan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 15, 18:39 UTC
Identified -
We are experiencing degradation in SMS delivery towards AWCC (Afghan Wireless Communication Company) network, Afghanistan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 15, 15:00 UTC
Resolved -
Previously reported degradation in SMS delivery towards ETMTN (Ethio-Telecom) network, Ethiopia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 15, 18:38 UTC
Identified -
We are experiencing degradation in SMS delivery towards ETMTN (Ethio-Telecom) network, Ethiopia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 15, 13:54 UTC
Resolved -
Previously reported degradation in SMS delivery towards Libyana Mobile Phone network, Libya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 15, 18:29 UTC
Identified -
We are experiencing degradation in SMS delivery towards Libyana Mobile Phone network, Libya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 15, 13:51 UTC
Resolved -
Previously reported degradation in SMS delivery towards multiple networks in Iraq has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 15, 18:26 UTC
Identified -
We are experiencing degradation in SMS delivery towards multiple networks in Iraq. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Jul 15, 13:40 UTC
Resolved -
Previously reported degradation in SMS delivery towards Vodafone Germany network, Germany has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 15, 18:24 UTC
Identified -
We are experiencing degradation in SMS delivery towards Vodafone Germany network, Germany. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 15, 13:38 UTC
Resolved -
We experienced temporary processing degradation over voice services towards Multiple networks, Turkey within the following time frame:
Start: 15:00 UTC End: 17:45 UTC
We will continue to monitor the connection with the MNO to ensure no further disruptions of connectivity or call quality are observed.
Jul 15, 18:11 UTC
Completed -
The scheduled maintenance has been completed.
Jul 15, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 06:00 UTC
Scheduled -
Please be informed that Movistar (Telefonica Moviles Espana), Spain operator will conduct technical maintenance during the period indicated below:
Start: 15.07.2026 06:00 UTC End: 15.07.2026 10:00 UTC
Channel impacted: SMS
During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Jul 6, 05:07 UTC
Resolved -
Previously reported degradation in SMS delivery towards Vodafone network, Italy has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 15, 01:34 UTC
Identified -
We are experiencing degradation in SMS delivery towards Vodafone network, Italy. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 14, 22:40 UTC
Resolved -
Previously reported degradation in SMS delivery towards Airtel Tanzania and Halotel (Viettel Tanzania) networks, Tanzani has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 14, 16:54 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 14, 15:04 UTC
Identified -
We are experiencing degradation in SMS delivery towards Airtel Tanzania and Halotel (Viettel Tanzania) networks, Tanzania. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 14, 13:24 UTC
Resolved -
Previously reported degradation in SMS delivery towards [Guam] GTA (Teleguam Holdings) network, Guam has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 14, 11:16 UTC
Identified -
We are experiencing degradation in SMS delivery towards [Guam] GTA (Teleguam Holdings) network, Guam. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 12, 06:24 UTC
Resolved -
Previously reported degradation in SMS delivery towards XL (PT XL Axiata Tbk) network, Indonesia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 14, 00:20 UTC
Identified -
We are experiencing degradation in SMS delivery towards XL (PT XL Axiata Tbk) network, Indonesia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 13, 20:06 UTC
Resolved -
Previously reported degradation in SMS delivery towards MTN network, Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 13, 20:44 UTC
Identified -
We are experiencing degradation in SMS delivery towards MTN network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 13, 17:27 UTC
Resolved -
Previously reported degradation in SMS delivery towards T-Mobile network, United States has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 13, 15:58 UTC
Identified -
We are experiencing degradation in SMS delivery towards T-Mobile network, United States. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 13, 15:24 UTC
Resolved -
Previously reported degradation in SMS delivery towards multiple networks in Tanzania has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 11, 08:26 UTC
Identified -
We are experiencing degradation in SMS delivery towards multiple networks in Tanzania. You may experience irregular delivery with inconsistent delivery times while sending towards the specified networks.
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Jul 7, 09:31 UTC
Resolved -
We are experiencing degradation in SMS delivery towards Claro network, Colombia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 10, 20:23 UTC
Identified -
We are experiencing degradation in SMS delivery towards Claro network, Colombia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 10, 18:07 UTC
Resolved -
Previously reported degradation in SMS delivery towards Globe Telecom network, Philippines has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 10, 17:10 UTC
Identified -
We are experiencing degradation in SMS delivery towards Globe Telecom network, Philippines. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 10, 12:00 UTC
Resolved -
Previously reported degradation in SMS delivery towards zain JO (JMTS) network, Jordan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 10, 01:41 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jul 9, 17:51 UTC
Identified -
We are experiencing degradation in SMS delivery towards zain JO (JMTS) network, Jordan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 9, 15:21 UTC
Resolved -
Previously reported degradation in SMS delivery towards MTN-SA network, South Africa has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 9, 08:33 UTC
Identified -
We are experiencing degradation in SMS delivery towards MTN-SA network, South Africa. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 9, 06:43 UTC
Resolved -
We have noticed temporary SMS delivery degradation towards Italian networks, ILIAD Italia S.p.A. & Wind Telecomunicazioni SpA, within the following time frame:
Start: 07.07.2026. 12:30 UTC End: 07.07.2026. 13:25 UTC
Impact: You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.
We will continue to monitor delivery to ensure no further issues are observed.
Jul 7, 13:42 UTC
Resolved -
Previously reported degradation in SMS delivery towards towards Orange CI network, Cote d'Ivoire has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 7, 13:00 UTC
Identified -
We are experiencing degradation in SMS delivery towards Orange CI network, Cote d'Ivoire. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 2, 16:54 UTC
Resolved -
Previously reported degradation in SMS delivery towards Airtel Niger network, Niger has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 7, 03:44 UTC
Identified -
We are experiencing degradation in SMS delivery towards Airtel Niger network, Niger. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 2, 18:10 UTC
Resolved -
This incident has been resolved.
Jul 5, 08:50 UTC
Identified -
We are experiencing processing degradation over voice services towards multiple networks in Brazil. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 5, 07:03 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards Multiple Networks network, Brazil has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Jul 3, 05:07 UTC
Identified -
We are experiencing processing degradation over voice services towards Multiple Networks network, Brazil. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 2, 13:58 UTC
Resolved -
Previously reported degradation in SMS delivery towards Safaricom network, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 3, 02:52 UTC
Identified -
We are experiencing degradation in SMS delivery towards Safaricom network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 30, 12:17 UTC
Resolved -
This incident has been resolved.
Jul 1, 20:52 UTC
Update -
We are continuing to work on a fix for this issue.
Jun 26, 14:57 UTC
Identified -
We are experiencing degradation in SMS delivery towards Personal Paraguay network, Paraguay. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 26, 14:56 UTC
Resolved -
Previously reported degradation in SMS delivery towards Kolbi ICE network, Costa Rica has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 1, 00:46 UTC
Identified -
We are experiencing degradation in SMS delivery towards Kolbi ICE network, Costa Rica. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 1, 00:29 UTC