Identified - We are experiencing degradation in SMS delivery towards multiple networks in Taiwan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified networks:
- T Star (Taiwan Star Telecom) - Far EasTone - Taiwan Mobile - Chunghwa Telecom - APTG (Asia Pacific Telecom)
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
May 19, 2026 - 03:50 UTC
Identified - We are experiencing degradation in MMS delivery towards multiple networks in Canada. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 18, 2026 - 22:57 UTC
Identified - We are experiencing degradation in MMS delivery towards multiple networks in United States. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 18, 2026 - 22:56 UTC
Identified - We are experiencing degradation in SMS delivery towards Personal (Nucleo S.A) network, Paraguay. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 18, 2026 - 18:40 UTC
Identified - We are experiencing degradation in SMS delivery towards Airtel Nigeria network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 18, 2026 - 11:51 UTC
Identified - We are experiencing degradation in SMS delivery towards Rain Mobile network, South Africa. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 14, 2026 - 03:13 UTC
Update - We are continuing to work on a fix for this issue.
May 09, 2026 - 19:48 UTC
Identified - We are experiencing processing degradation over voice services towards Multiple networks, Ghana. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 09, 2026 - 19:47 UTC
Identified - We are experiencing processing degradation over voice services towards multiple networks in Brazil. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand; we will post update as new information is available.
May 08, 2026 - 16:17 UTC
Please be informed that Etisalat UAE, United Arab Emirates operator will conduct technical maintenance during the period indicated below:
Start: 3rd June 2026 at 20:00 (UTC) End: 4rth June 2026 at 2:00 (UTC)
Channel impacted: Voice
During the maintenance window, there could be intermittent call disconnects or call failures towards multiple networks in UAE. Posted on
May 12, 2026 - 18:01 UTC
Resolved -
Previously reported degradation in SMS delivery towards zain JO (JMTS) network, Jordan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 18, 03:11 UTC
Identified -
We are experiencing degradation in SMS delivery towards zain JO (JMTS) network, Jordan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 16, 21:09 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards multiple networks in Nigeria has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
May 17, 13:58 UTC
Identified -
We are experiencing processing degradation over voice services towards multiple networks in Nigeria. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 17, 09:56 UTC
Resolved -
Previously reported degradation in SMS delivery towards Tigo (Colombia Movil S.A.) network, Colombia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 16, 18:57 UTC
Update -
We are continuing to work on a fix for this issue.
May 15, 17:31 UTC
Identified -
We are experiencing degradation in SMS delivery towards Tigo (Colombia Movil S.A.) network, Colombia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 15, 17:30 UTC
Resolved -
We have noticed temporary 10 DLC MMS delivery degradation towards multiple networks in United States:
Details: Start: 15.05.2026. 16:40 UTC End: 15.05.2026. 17:45 UTC
Impact: You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks within the given time period.
We will continue to monitor delivery to ensure no further issues are observed.
May 15, 17:54 UTC
Resolved -
Previously reported degradation in SMS delivery towards Safaricom network, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 15, 17:40 UTC
Identified -
We are experiencing degradation in SMS delivery towards Safaricom network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 15, 14:46 UTC
Resolved -
Previously reported degradation in SMS delivery towards INWI (WANA CORPORATE) network, Morocco has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 15, 16:02 UTC
Identified -
We are experiencing degradation in SMS delivery towards INWI (WANA CORPORATE) network, Morocco. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 15, 15:34 UTC
Resolved -
Previously reported degradation in SMS delivery towards multiple networks, Thailand has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 15, 15:05 UTC
Identified -
We are experiencing degradation in SMS delivery towards multiple networks, Thailand. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network. Affected networks:
- AIS GSM (Advanced Info Service PLC) - DTAC (Total Access Communications Co.) - True Move H (Real Future) - my network (by CAT)
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 15, 12:05 UTC
Resolved -
Previously reported degradation in SMS delivery towards Ooredoo (Q-Tel), Vodafone Qatar networks, Qatar has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 15, 13:50 UTC
Identified -
We are experiencing SMS degradation in delivery towards multiple carriers:
Qatar - Ooredoo (Q-Tel), Vodafone Qatar
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
May 15, 10:00 UTC
Resolved -
Previously reported degradation in SMS delivery towards Globe Telecom network, Philippines has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 15, 13:42 UTC
Identified -
We are experiencing degradation in SMS delivery towards Globe Telecom network, Philippines. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 15, 08:33 UTC
Resolved -
Previously reported degradation in SMS delivery towards NetOne Cellular network, Zimbabwe has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 15, 08:28 UTC
Identified -
We are experiencing degradation in SMS delivery towards NetOne Cellular network, Zimbabwe. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 15, 02:08 UTC
Resolved -
Previously reported degradation in SMS delivery towards Algar network, Brazil. has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 15, 01:04 UTC
Identified -
We are experiencing degradation in SMS delivery towards Algar network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand; we will post update as new information is available.
May 14, 20:41 UTC
Resolved -
Previously reported degradation in SMS delivery towards AT&T Mexico (Nextel & Iusacell), Mexico has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 15, 00:50 UTC
Identified -
We are experiencing degradation in SMS delivery towards AT&T Mexico (Nextel & Iusacell) Network, Mexico. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 14, 20:59 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards Multiple networks in Nigeria has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
May 14, 17:12 UTC
Identified -
We are experiencing processing degradation over voice services towards Multiple networks in Nigeria. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 14, 14:08 UTC
Completed -
The scheduled maintenance has been completed.
May 13, 05:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 21:30 UTC
Scheduled -
Please be informed that Virgin Media O2 (Telefonica UK Ltd), United Kingdom operator will conduct technical maintenance during the period indicated below:
During the maintenance window, there could be intermittent delays delivering SMS to handsets, intermittent call disconnects or call failures.
May 8, 07:45 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards Multiple Networks in Colombia has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
May 12, 18:18 UTC
Identified -
We are experiencing processing degradation over voice services towards Multiple Networks in Colombia. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 12, 16:13 UTC
Completed -
The scheduled maintenance has been completed.
May 12, 17:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 21:00 UTC
Scheduled -
Please be informed that 3 (Hutchison 3G UK Ltd), United Kingdom operator will conduct technical maintenance during the period indicated below:
Resolved -
Previously reported degradation in SMS delivery towards Tigo (Millicom International Cellular S.A.) network, Bolivia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 12, 09:01 UTC
Identified -
We are experiencing degradation in SMS delivery towards Tigo (Millicom International Cellular S.A.) network, Bolivia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 11, 17:28 UTC
Resolved -
Previously reported degradation in SMS delivery towards Rain Mobile network, South Africa has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 12, 08:58 UTC
Identified -
We are experiencing degradation in SMS delivery towards Rain Mobile network, South Africa. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 12, 02:57 UTC
Completed -
The scheduled maintenance has been completed.
May 12, 05:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 21:30 UTC
Scheduled -
Please be informed that Virgin Media O2 (Telefonica UK Ltd), United Kingdom operator will conduct technical maintenance during the period indicated below:
Completed -
The scheduled maintenance has been completed.
May 12, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 21:30 UTC
Scheduled -
Please be informed that Virgin Media O2 (Telefonica UK Ltd), United Kingdom operator will conduct technical maintenance during the period indicated below:
Resolved -
Previously reported degradation in SMS delivery towards XL (PT XL Axiata Tbk) network, Indonesia, has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 11, 13:12 UTC
Identified -
We are experiencing degradation in SMS delivery towards XL (PT XL Axiata Tbk) network, Indonesia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 11, 12:13 UTC
Completed -
The scheduled maintenance has been completed.
May 11, 04:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 23:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
May 7, 10:11 UTC
Scheduled -
Please be informed that Movistar (Telefonica Moviles Espana), Spain operator will conduct technical maintenance during the period indicated below:
Start: 10/05/2026 23:00 UTC End: 11/05/2026 04:00 UTC
Channel impacted: SMS
During the maintenance window, there could be intermittent delays delivering SMS to handsets.
May 7, 10:06 UTC
Resolved -
Previously reported degradation in SMS delivery towards MTN network, Ghana has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 10, 22:42 UTC
Identified -
We are experiencing degradation in SMS delivery towards MTN network, Ghana. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 10, 21:37 UTC
Resolved -
Previously reported degradation in SMS delivery towards Yetel (ex. Telenor), Bulgaria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 10, 09:56 UTC
Identified -
We are experiencing degradation in SMS delivery towards Yetel (ex. Telenor) Bulgaria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 10, 09:13 UTC
Completed -
The scheduled maintenance has been completed.
May 10, 05:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 20:30 UTC
Scheduled -
Please be informed that Movistar (Telefonica Moviles Espana), Spain operator will conduct technical maintenance during the period indicated below:
Start: 09/05/2026 20:30 UTC End: 10/05/2026 05:00 UTC
Channel impacted: SMS
During the maintenance window, there could be intermittent delays delivering SMS to handsets.
May 7, 10:01 UTC
Resolved -
Previously reported degradation in SMS delivery towards mts (Telekom Srbija) network, Serbia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 9, 13:53 UTC
Identified -
We are experiencing degradation in SMS delivery towards mts (Telekom Srbija) network, Serbia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 7, 11:23 UTC
Resolved -
Previously reported degradation in SMS delivery towards Orange Madagascar network, Madagascar has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 9, 06:05 UTC
Investigating -
We are currently investigating this issue.
May 8, 17:38 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
May 8, 17:19 UTC
Identified -
We are experiencing degradation in SMS delivery towards Orange Madagascar network, Madagascar. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 7, 12:39 UTC
Resolved -
Previously reported degradation in SMS delivery towards Orange network, Cameroon has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 8, 21:52 UTC
Identified -
We are experiencing degradation in SMS delivery towards Orange network, Cameroon. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 8, 16:34 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards Multiple networks in Puerto Rico has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
May 8, 15:12 UTC
Identified -
We are experiencing processing degradation over voice services towards Multiple networks in Puerto Rico. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 7, 22:57 UTC
Resolved -
Previously reported degradation in SMS delivery towards Sercomtel network, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 8, 02:40 UTC
Identified -
We are experiencing degradation in SMS delivery towards Sercomtel network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 7, 21:32 UTC
Resolved -
Previously reported degradation in SMS delivery towards Vodafone network, Italy has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 7, 00:35 UTC
Identified -
We are experiencing degradation in SMS delivery towards Vodafone network, Italy. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 6, 22:37 UTC
Resolved -
Previously reported degradation in SMS delivery towards Vip MK, T-Mobile networks, North Macedonia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 5, 09:37 UTC
Identified -
We are experiencing SMS degradation in delivery towards multiple carriers:
North Macedonia - Vip MK, T-Mobile
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
May 4, 14:17 UTC