Identified - We are experiencing degradation in SMS delivery towards Claro network, Costa Rica. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 22, 2026 - 15:46 UTC
Identified - We are experiencing degradation in SMS delivery towards Tigo (Telecel Paraguay) network, Paraguay. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 22, 2026 - 14:00 UTC
Identified - We are experiencing degradation in SMS delivery towards MTN (Spacetel) network, Yemen. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 21, 2026 - 20:14 UTC
Identified - We are experiencing degradation in SMS delivery towards Airtel Nigeria network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 18, 2026 - 09:40 UTC
Update - We want to update you that we are experiencing processing degradation over voice services towards multiple networks in Sri Lanka. We are working with relevant MNO to resolve the situation.
Nov 09, 2025 - 08:33 UTC
Identified - We are experiencing processing degradation over voice services towards Hutchison Telecommunications Lanka network, Sri Lanka. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand; we will post update as new information is available.
Nov 07, 2025 - 21:41 UTC
Resolved -
Previously reported degradation in SMS delivery towards Brisanet circles, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 21, 18:01 UTC
Identified -
We are experiencing degradation in SMS delivery towards Brisanet circles, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 21, 13:17 UTC
Resolved -
Previously reported degradation in SMS delivery towards Safaricom network, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 21, 12:11 UTC
Identified -
We are experiencing degradation in SMS delivery towards Safaricom network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 20, 11:16 UTC
Resolved -
Previously reported degradation in SMS delivery towards 3 (Hutchison 3G UK Ltd network, United Kingdom has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 21, 12:06 UTC
Update -
This is to inform you that the reported degradation remains present and that we still haven't received any official information from the MNO. Our dedicated engineering team continues to push the MNO for a complete resolution of the situation. We'll provide you with further updates as soon as they're available to us.
Affected network and channel remain the same.
Feb 21, 11:00 UTC
Identified -
We are experiencing degradation in SMS delivery towards 3 (Hutchison 3G UK Ltd network, United Kingdom. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 20, 18:42 UTC
Resolved -
Previously reported degradation in SMS delivery towards EUTV (Surf Telecom) Networks, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 18, 23:07 UTC
Update -
We are experiencing degradation in SMS delivery towards EUTV (Surf Telecom) networks, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 18, 23:07 UTC
Update -
We are continuing to work on a fix for this issue.
Feb 18, 23:06 UTC
Update -
We are continuing to work on a fix for this issue.
Feb 18, 13:34 UTC
Identified -
We are experiencing degradation in SMS delivery towards EUTV (Surf Telecom) Networks, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 17, 01:58 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards T-Mobile network, United States has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Feb 18, 23:02 UTC
Identified -
We are experiencing processing degradation over voice services towards T-Mobile network, United States. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 18, 21:52 UTC
Resolved -
Previously reported MMS degradation in delivery towards AT&T Mobility network, United States has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 18, 19:39 UTC
Identified -
We are experiencing MMS degradation in delivery towards AT&T Mobility network, United States. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 18, 18:40 UTC
Resolved -
Previously reported SMS delivery degradation towards multiple MTN circles in multiple countries has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks.
We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
Feb 18, 13:06 UTC
Identified -
We are experiencing SMS degradation in delivery towards multiple MTN circles in multiple countries.
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Feb 18, 10:13 UTC
Resolved -
Previously reported degradation in SMS delivery towards Vodafone network, Egypt has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 17, 22:34 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 17, 22:32 UTC
Identified -
We are experiencing degradation in SMS delivery towards Vodafone network, Egypt. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 17, 19:46 UTC
Completed -
The scheduled maintenance has been completed.
Feb 17, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 06:00 UTC
Scheduled -
Please be informed that AT&T Mexico (Nextel & Iusacell), Mexico operator will conduct technical maintenance during the period indicated below:
Start: 17.02.2026 06:00 UTC End: 17.02.2026 12:00 UTC
Channel impacted: SMS
During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Feb 17, 02:37 UTC
Resolved -
Previously reported degradation in SMS delivery towards Airtel Nigeria network, Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 17, 11:18 UTC
Identified -
We are experiencing degradation in SMS delivery towards Airtel Nigeria network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 17, 09:53 UTC
Resolved -
Previously reported degradation in SMS delivery towards Telecel Ghana network, Ghana has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 17, 07:44 UTC
Identified -
We are experiencing degradation in SMS delivery towards Telecel Ghana network, Ghana. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 16, 20:31 UTC
Resolved -
We have noticed temporary MMS delivery degradation towards AT&T Mobility network, United States:
Details: Start: 02/26/2026 at 17:00 UTC End: 02/26/2026 at 19:00 UTC
Impact: You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks within the given time period.
We will continue to monitor delivery to ensure no further issues are observed.
Feb 16, 21:33 UTC
Resolved -
This incident has been resolved.
Feb 16, 06:42 UTC
Identified -
We are experiencing processing degradation over voice services towards multiple networks in Ukraine. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 15, 13:22 UTC
Resolved -
Previously reported degradation in SMS delivery towards Vodafone Italy network, Italy has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 16, 00:13 UTC
Identified -
We are experiencing degradation in SMS delivery towards Vodafone Italy network, Italy. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 15, 22:52 UTC
Resolved -
Previously reported degradation in SMS delivery towards Vodafone network, Italy has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 14, 20:39 UTC
Identified -
We are experiencing degradation in SMS delivery towards Vodafone network, Italy. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 14, 05:55 UTC
Resolved -
Previously reported degradation in SMS delivery towards Movistar (Pegaso PCS) network, Mexico has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 14, 02:19 UTC
Identified -
We are experiencing degradation in SMS delivery towards Movistar (Pegaso PCS) network, Mexico . You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 14, 01:29 UTC
Resolved -
Previously reported degradation in SMS delivery towards Telefonica O2 network, Germany has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 13, 20:08 UTC
Identified -
We are experiencing degradation in SMS delivery towards Telefonica O2 network, Germany. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 13, 15:29 UTC
Resolved -
Previously reported degradation of multiple channels towards multiple Nigerian networks has been resolved. Details are as follows:
USSD - T2 (ex. 9Mobile) users experienced degradation in requesting USSD short codes. SMS - Users experienced degraded SMS delivery toward multiple Nigerian MNOs. The longest-lasting impact was observed on MTN Nigeria. The issue has now been fully resolved, and SMS delivery is normalized across all Nigerian MNOs
We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
Feb 13, 12:28 UTC
Update -
This is to inform you that we're observing some processing improvements:
USSD - degradation in requesting USSD short codes towards T2 (ex. 9Mobile). SMS - degradation in SMS delivery is now present only towards MTN Nigeria. Delivery towards remaining MNOs has normalized.
Our dedicated engineering team continues to push the MNOs for a complete resolution of the situation. We'll provide you with further updates as soon as they're available to us.
Feb 12, 13:01 UTC
Update -
We are experiencing degradation over multiple channels towards Nigeria. Affected channels and impact is:
USSD - degradation in requesting USSD short codes towards T2 (ex. 9Mobile) SMS - degradation in SMS delivery towards multiple Nigerian networks.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 12, 08:46 UTC
Identified -
We are experiencing degradation in requesting USSD short codes towards T2 (ex 9mobile) network, Nigeria. Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 11, 05:10 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards Etisalat network, United Arab Emirates has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Feb 13, 12:00 UTC
Monitoring -
Previously reported degradation is no longer present although we haven't yet received official confirmation from the MNO. We will continue to monitor the connection to ensure no further issues are observed
Feb 12, 20:06 UTC
Update -
We continue to observe degradation over voice services towards Etisalat network, United Arab Emirates. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is still working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 12, 14:06 UTC
Identified -
We are experiencing processing degradation over voice services towards Etisalat network, United Arab Emirates. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 10, 16:42 UTC
Resolved -
Previously reported degradation in SMS delivery towards Orange, Cameroon has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 13, 09:16 UTC
Identified -
We are experiencing degradation in SMS delivery towards Orange, Cameroon. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available. Came
Feb 10, 19:03 UTC
Resolved -
Previously reported degradation in SMS delivery towards Vodacom, South Africa has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 12, 13:51 UTC
Update -
We are continuing to work on a fix for this issue.
Jan 26, 11:10 UTC
Identified -
We are experiencing degradation in SMS delivery towards VodaCom network, South Africa. You may experience irregular delivery with inconsistent delivery times when sending to the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jan 26, 08:58 UTC
Resolved -
Previously reported degradation in SMS delivery towards MTN Nigeria Network, Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 12, 05:24 UTC
Identified -
We are experiencing degradation in SMS delivery towards MTN Nigeria Network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 12, 03:43 UTC
Resolved -
Previously reported degradation in SMS delivery towards Etisalat Egypt, Orange (ex. Mobinil), Vodafone Egypt and Telecom Egypt in Egypt has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 11, 10:15 UTC
Update -
We are continuing to work on a fix for this issue.
Feb 11, 09:39 UTC
Identified -
We are experiencing degradation in SMS delivery towards Etisalat Egypt, Orange (ex. Mobinil), Vodafone Egypt and Telecom Egypt in Egypt. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 11, 09:33 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards multiple networks in Brazil has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Feb 9, 14:31 UTC
Identified -
We are experiencing processing degradation over voice services towards multiple networks in Brazil. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 9, 13:43 UTC
Resolved -
Previously reported degradation in SMS delivery towards T2 (ex. 9Mobile), Nigeria has been resolved. Traffic is now being delivered as per usual 'best effort' capabilities. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 9, 14:23 UTC
Resolved -
Previously reported degradation in SMS delivery towards Sercomtel network, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 9, 09:29 UTC
Identified -
We are experiencing degradation in SMS delivery towards Sercomtel network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 6, 19:01 UTC
Resolved -
This incident has been resolved.
Feb 9, 08:25 UTC
Identified -
We are experiencing processing degradation over voice services towards Multiple Networks United Arab Emirates. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 5, 14:34 UTC
Resolved -
Previously reported degradation in SMS delivery towards Airtel network, Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 9, 00:06 UTC
Update -
We are experiencing degradation in SMS delivery towards Airtel Niger network, Niger. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 6, 22:47 UTC
Identified -
We are experiencing degradation in SMS delivery towards Airtel Niger network, Niger. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 6, 22:25 UTC