Update - We want to update you that we are experiencing processing degradation over voice services towards multiple networks in Sri Lanka. We are working with relevant MNO to resolve the situation.
Nov 09, 2025 - 08:33 UTC
Identified - We are experiencing processing degradation over voice services towards Hutchison Telecommunications Lanka network, Sri Lanka. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand; we will post update as new information is available.
Nov 07, 2025 - 21:41 UTC
Please be informed that Smart, Philippines operator will conduct technical maintenance during the period indicated below:
Start: March 4th 2026 at 17:00 (UTC) End: March 4th 2026 at 22:00 (UTC)
Channel impacted: Voice
During the maintenance window, there could be intermittent call disconnects or call failures. Expected downtime: 1 hour. Posted on
Feb 26, 2026 - 18:39 UTC
Please be informed that Etisalat UAE, United Arab Emirates operator will conduct technical maintenance during the period indicated below:
Start: 9th March 2026 at 21:00 (UTC) End: 10th March 2026 at 3:00 (UTC)
Channel impacted: Voice
During the maintenance window, there could be intermittent call disconnects or call failures towards United Arab Emirates Posted on
Feb 24, 2026 - 22:11 UTC
During the maintenance window, there could be impact of delivery receipts (DLR) and inbound SMS (MO) may experience delays of up to 15 minutes.
Mar 2, 16:00 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards multiple networks in India Chennai has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Mar 2, 14:47 UTC
Identified -
We are experiencing processing degradation over voice services towards multiple networks in India Chennai. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 1, 06:40 UTC
Resolved -
Previously reported degradation in SMS delivery towards JO (JMTS) network, Jordan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 2, 12:44 UTC
Identified -
We are experiencing degradation in SMS delivery towards zain JO (JMTS) network, Jordan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 2, 07:39 UTC
Resolved -
Previously reported degradation in SMS delivery towards Safaricom, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 2, 10:24 UTC
Identified -
We are experiencing degradation in SMS delivery towards Safaricom, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 24, 14:49 UTC
Resolved -
Previously reported degradation in SMS delivery towards MTN Cameroon network, Cameroon has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 2, 07:15 UTC
Update -
We are continuing to work on a fix for this issue.
Mar 1, 14:29 UTC
Identified -
We are experiencing degradation in SMS delivery towards MTN Cameroon network, Cameroon. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 1, 14:24 UTC
Resolved -
Previously reported degradation in SMS delivery towards zain JO (JMTS) network, Jordan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 2, 03:53 UTC
Identified -
We are experiencing degradation in SMS delivery towards zain JO (JMTS) network, Jordan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 1, 15:28 UTC
Resolved -
Previously reported degradation in SMS delivery towards Airtel Nigeria network, Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 1, 14:08 UTC
Identified -
We are experiencing degradation in SMS delivery towards Airtel Nigeria network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 1, 01:07 UTC
Resolved -
Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:
Kazakhstan - Altel JSC, Tele2
We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
Mar 1, 03:56 UTC
Identified -
We are experiencing SMS degradation in delivery towards multiple carriers:
Kazakhstan - Altel JSC, Tele2
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Feb 28, 10:48 UTC
Resolved -
Previously reported degradation in SMS delivery towards Personal, Paraguay has been resolved.
Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 27, 18:15 UTC
Identified -
We are experiencing degradation in SMS delivery towards Personal, Paraguay. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 27, 15:44 UTC
Resolved -
Previously reported degradation in SMS delivery towards multiple networks, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 27, 13:50 UTC
Identified -
We are experiencing degradation in SMS delivery towards multiple networks, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 27, 13:33 UTC
Resolved -
Previously reported degradation in requesting USSD short codes towards MTN Nigeria has been resolved. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 27, 13:25 UTC
Identified -
We are experiencing degradation in requesting USSD short codes towards MTN Nigeria network, Nigeria. Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 26, 22:08 UTC
Resolved -
Previously reported MMS degradation in delivery towards T-Mobile US has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 27, 12:22 UTC
Identified -
We are experiencing MMS degradation in delivery towards T-Mobile network, US. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 27, 11:35 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards Multiple Networks in South Africa has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Feb 27, 04:34 UTC
Identified -
We are experiencing processing degradation over voice services towards Multiple Networks in South Africa. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 26, 22:49 UTC
Resolved -
Previously reported degradation in SMS delivery towards Orange network, Cameroon has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 26, 22:43 UTC
Identified -
We are experiencing degradation in SMS delivery towards Orange network, Cameroon. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 26, 16:14 UTC
Resolved -
Previously reported degradation in SMS delivery towards Movistar (Pegaso PCS) network, Mexico has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 26, 22:35 UTC
Identified -
We are experiencing degradation in SMS delivery towards Movistar (Pegaso PCS) network, Mexico. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 26, 15:33 UTC
Resolved -
Previously reported MMS degradation in delivery towards T-mobile US has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 26, 12:46 UTC
Identified -
We are experiencing MMS degradation in delivery towards T-Mobile US. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 26, 11:38 UTC
Resolved -
Previously reported degradation in SMS delivery towards EUTV network, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 25, 20:01 UTC
Identified -
We are experiencing degradation in SMS delivery towards EUTV network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 25, 19:34 UTC
Resolved -
Previously reported degradation in SMS delivery towards Airtel Nigeria network, Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 25, 09:54 UTC
Identified -
We are experiencing degradation in SMS delivery towards Airtel Nigeria network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 18, 09:40 UTC
Resolved -
Previously reported degradation in SMS delivery towards Orange network, Cameroon has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 25, 06:59 UTC
Identified -
We are experiencing degradation in SMS delivery towards Orange network, Cameroon. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 24, 21:31 UTC
Completed -
The scheduled maintenance has been completed.
Feb 24, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 24, 05:00 UTC
Scheduled -
Please be informed that AT&T Mexico (Nextel & Iusacell) network, Mexico operator will conduct technical maintenance during the period indicated below:
Start: 24.02.2026 05:00 UTC End: 24.02.2026 12:00 UTC
Channel impacted: SMS
During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Feb 20, 01:44 UTC
Resolved -
Previously reported degradation in SMS delivery towards Tigo (Telecel Paraguay) network, Paraguay has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 24, 10:47 UTC
Identified -
We are experiencing degradation in SMS delivery towards Tigo (Telecel Paraguay) network, Paraguay. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 22, 14:00 UTC
Resolved -
Previously reported degradation in SMS delivery towards MTN (Spacetel) network, Yemen has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 23, 15:49 UTC
Identified -
We are experiencing degradation in SMS delivery towards MTN (Spacetel) network, Yemen. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 21, 20:14 UTC
Resolved -
Previously reported degradation in SMS delivery towards Claro network, Costa Rica has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 22, 22:15 UTC
Identified -
We are experiencing degradation in SMS delivery towards Claro network, Costa Rica. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 22, 15:46 UTC
Resolved -
Previously reported degradation in SMS delivery towards Brisanet circles, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 21, 18:01 UTC
Identified -
We are experiencing degradation in SMS delivery towards Brisanet circles, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 21, 13:17 UTC
Resolved -
Previously reported degradation in SMS delivery towards Safaricom network, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 21, 12:11 UTC
Identified -
We are experiencing degradation in SMS delivery towards Safaricom network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 20, 11:16 UTC
Resolved -
Previously reported degradation in SMS delivery towards 3 (Hutchison 3G UK Ltd network, United Kingdom has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 21, 12:06 UTC
Update -
This is to inform you that the reported degradation remains present and that we still haven't received any official information from the MNO. Our dedicated engineering team continues to push the MNO for a complete resolution of the situation. We'll provide you with further updates as soon as they're available to us.
Affected network and channel remain the same.
Feb 21, 11:00 UTC
Identified -
We are experiencing degradation in SMS delivery towards 3 (Hutchison 3G UK Ltd network, United Kingdom. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 20, 18:42 UTC
Resolved -
Previously reported degradation in SMS delivery towards EUTV (Surf Telecom) Networks, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 18, 23:07 UTC
Update -
We are experiencing degradation in SMS delivery towards EUTV (Surf Telecom) networks, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 18, 23:07 UTC
Update -
We are continuing to work on a fix for this issue.
Feb 18, 23:06 UTC
Update -
We are continuing to work on a fix for this issue.
Feb 18, 13:34 UTC
Identified -
We are experiencing degradation in SMS delivery towards EUTV (Surf Telecom) Networks, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 17, 01:58 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards T-Mobile network, United States has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Feb 18, 23:02 UTC
Identified -
We are experiencing processing degradation over voice services towards T-Mobile network, United States. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 18, 21:52 UTC
Resolved -
Previously reported MMS degradation in delivery towards AT&T Mobility network, United States has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 18, 19:39 UTC
Identified -
We are experiencing MMS degradation in delivery towards AT&T Mobility network, United States. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 18, 18:40 UTC
Resolved -
Previously reported SMS delivery degradation towards multiple MTN circles in multiple countries has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks.
We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
Feb 18, 13:06 UTC
Identified -
We are experiencing SMS degradation in delivery towards multiple MTN circles in multiple countries.
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Feb 18, 10:13 UTC
Resolved -
Previously reported degradation in SMS delivery towards Vodafone network, Egypt has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 17, 22:34 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Feb 17, 22:32 UTC
Identified -
We are experiencing degradation in SMS delivery towards Vodafone network, Egypt. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 17, 19:46 UTC
Completed -
The scheduled maintenance has been completed.
Feb 17, 12:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 17, 06:00 UTC
Scheduled -
Please be informed that AT&T Mexico (Nextel & Iusacell), Mexico operator will conduct technical maintenance during the period indicated below:
Start: 17.02.2026 06:00 UTC End: 17.02.2026 12:00 UTC
Channel impacted: SMS
During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Feb 17, 02:37 UTC
Resolved -
Previously reported degradation in SMS delivery towards Airtel Nigeria network, Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 17, 11:18 UTC
Identified -
We are experiencing degradation in SMS delivery towards Airtel Nigeria network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 17, 09:53 UTC
Resolved -
Previously reported degradation in SMS delivery towards Telecel Ghana network, Ghana has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 17, 07:44 UTC
Identified -
We are experiencing degradation in SMS delivery towards Telecel Ghana network, Ghana. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 16, 20:31 UTC
Resolved -
We have noticed temporary MMS delivery degradation towards AT&T Mobility network, United States:
Details: Start: 02/26/2026 at 17:00 UTC End: 02/26/2026 at 19:00 UTC
Impact: You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks within the given time period.
We will continue to monitor delivery to ensure no further issues are observed.
Feb 16, 21:33 UTC
Resolved -
This incident has been resolved.
Feb 16, 06:42 UTC
Identified -
We are experiencing processing degradation over voice services towards multiple networks in Ukraine. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 15, 13:22 UTC
Resolved -
Previously reported degradation in SMS delivery towards Vodafone Italy network, Italy has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Feb 16, 00:13 UTC
Identified -
We are experiencing degradation in SMS delivery towards Vodafone Italy network, Italy. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Feb 15, 22:52 UTC