External connectivity status

External connectivity status history

Explore the operational status of communication channels in your selected country.

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Operational

Maintenance

Major outage

Partial outage

Degraded

India - Reliance Jio Multiple Circles - Voice Processing Degradation
Identified - We are experiencing processing degradation over voice services towards Reliance Jio Multiple Circles network, India. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 15, 2025 - 04:31 UTC
United States - T-Mobile US - PLANNED OPERATOR MAINTENANCE
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 2025 - 01:00 UTC
Scheduled - Please be informed that T-Mobile US Network, United States operator will conduct technical maintenance during the period indicated below:

Start: 15.05.2025. 01:00 UTC
End: 15.05.2025. 12:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handsets.
May 15, 2025 01:00-12:00 UTC
United States - Verizon Wireless - PLANNED OPERATOR MAINTENANCE
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 2025 - 04:00 UTC
Scheduled - Please be informed that Verizon Wireless, United States operator will conduct technical maintenance during the period indicated below:

Start: 13.05.2025 04:00 UTC
End: 15.05.2025 07:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
May 13, 2025 04:00 - May 15, 2025 07:00 UTC
Afghanistan Operational
SMS Operational
Voice Operational
Albania Operational
SMS Operational
Voice Operational
Algeria Operational
SMS Operational
Voice Operational
American Samoa Operational
SMS Operational
Voice Operational
Andorra Operational
SMS Operational
Voice Operational
Angola Operational
SMS Operational
Voice Operational
Anguilla Operational
SMS Operational
Voice Operational
Antigua and Barbuda Operational
SMS Operational
Voice Operational
Argentina Operational
SMS Operational
Voice Operational
Armenia Operational
SMS Operational
Voice Operational
Aruba Operational
SMS Operational
Voice Operational
Australia Operational
SMS Operational
Voice Operational
Austria Operational
SMS Operational
Voice Operational
Azerbaijan Operational
SMS Operational
Voice Operational
Bahamas Operational
SMS Operational
Voice Operational
Bahrain Operational
SMS Operational
Voice Operational
Bangladesh Operational
SMS Operational
Voice Operational
Barbados Operational
SMS Operational
Voice Operational
Belarus Operational
SMS Operational
Voice Operational
Belgium Operational
SMS Operational
Voice Operational
Belize Operational
SMS Operational
Voice Operational
Benin Operational
SMS Operational
Voice Operational
Bermuda Operational
SMS Operational
Voice Operational
Bhutan Operational
SMS Operational
Voice Operational
Bolivia Operational
SMS Operational
Voice Operational
Bosnia and Herzegovina Operational
SMS Operational
Voice Operational
Botswana Operational
SMS Operational
Voice Operational
USSD Operational
Brazil Operational
SMS Operational
Voice Operational
Brunei Darussalam Operational
SMS Operational
Voice Operational
Bulgaria Operational
SMS Operational
Voice Operational
Burkina Faso Operational
SMS Operational
Voice Operational
Burundi Operational
SMS Operational
Voice Operational
Cabo Verde Operational
SMS Operational
Voice Operational
Cambodia Operational
SMS Operational
Voice Operational
Cameroon Operational
SMS Operational
Voice Operational
Canada Operational
SMS Operational
Voice Operational
MMS Operational
Caribbean Netherlands Operational
SMS Operational
Voice Operational
Cayman Islands Operational
SMS Operational
Voice Operational
Central African Republic Operational
SMS Operational
Voice Operational
Chad Operational
SMS Operational
Voice Operational
USSD Operational
Chile Operational
SMS Operational
Voice Operational
China Operational
SMS Operational
Voice Operational
Colombia Operational
SMS Operational
Voice Operational
Comoros Operational
SMS Operational
Voice Operational
Congo Operational
SMS Operational
Voice Operational
Congo (Democratic Republic) Operational
SMS Operational
Voice Operational
USSD Operational
Cook Islands Operational
SMS Operational
Voice Operational
Costa Rica Operational
SMS Operational
Voice Operational
Cote d'Ivoire Operational
SMS Operational
Voice Operational
Croatia Operational
SMS Operational
Voice Operational
Cuba Operational
SMS Operational
Voice Operational
Curacao Operational
SMS Operational
Voice Operational
Cyprus Operational
SMS Operational
Voice Operational
Czech Republic Operational
SMS Operational
Voice Operational
Denmark Operational
SMS Operational
Voice Operational
Djibouti Operational
SMS Operational
Voice Operational
Dominica Operational
SMS Operational
Voice Operational
Dominican Republic Operational
SMS Operational
Voice Operational
Ecuador Operational
SMS Operational
Voice Operational
Egypt Operational
SMS Operational
Voice Operational
El Salvador Operational
SMS Operational
Voice Operational
Equatorial Guinea Operational
SMS Operational
Voice Operational
Eritrea Operational
SMS Operational
Voice Operational
Estonia Operational
SMS Operational
Voice Operational
Eswatini Operational
SMS Operational
Voice Operational
USSD Operational
Ethiopia Operational
SMS Operational
Voice Operational
USSD Operational
Falkland Islands Operational
SMS Operational
Voice Operational
Faroe Islands Operational
SMS Operational
Voice Operational
Fiji Operational
SMS Operational
Voice Operational
Finland Operational
SMS Operational
Voice Operational
France Operational
SMS Operational
Voice Operational
French Guiana Operational
SMS Operational
Voice Operational
French Polynesia Operational
SMS Operational
Voice Operational
French Southern Territories Operational
SMS Operational
Voice Operational
Gabon Operational
SMS Operational
Voice Operational
USSD Operational
Gambia Operational
SMS Operational
Voice Operational
Georgia Operational
SMS Operational
Voice Operational
Germany Operational
SMS Operational
Voice Operational
Ghana Operational
SMS Operational
Voice Operational
USSD Operational
Gibraltar Operational
SMS Operational
Voice Operational
Greece Operational
SMS Operational
Voice Operational
Greenland Operational
SMS Operational
Voice Operational
Grenada Operational
SMS Operational
Voice Operational
Guadeloupe Operational
SMS Operational
Voice Operational
Guam Operational
SMS Operational
Voice Operational
Guatemala Operational
SMS Operational
Voice Operational
Guernsey Operational
SMS Operational
Voice Operational
Guinea Operational
SMS Operational
Voice Operational
Guinea-Bissau Operational
SMS Operational
Voice Operational
Guyana Operational
SMS Operational
Voice Operational
Haiti Operational
SMS Operational
Voice Operational
Honduras Operational
SMS Operational
Voice Operational
Hong Kong Operational
SMS Operational
Voice Operational
MMS Operational
Hungary Operational
SMS Operational
Voice Operational
Iceland Operational
SMS Operational
Voice Operational
India Major Outage
SMS Operational
Voice Major Outage
Indonesia Operational
SMS Operational
Voice Operational
Iran Operational
SMS Operational
Voice Operational
Iraq Operational
SMS Operational
Voice Operational
Ireland Operational
SMS Operational
Voice Operational
Isle of Man Operational
SMS Operational
Voice Operational
Israel Operational
SMS Operational
Voice Operational
Italy Operational
SMS Operational
Voice Operational
Jamaica Operational
SMS Operational
Voice Operational
Japan Operational
SMS Operational
Voice Operational
Jersey Operational
SMS Operational
Voice Operational
Jordan Operational
SMS Operational
Voice Operational
Kazakhstan Operational
SMS Operational
Voice Operational
Kenya Operational
SMS Operational
Voice Operational
USSD Operational
Kiribati Operational
SMS Operational
Voice Operational
Korea, the Republic of Operational
SMS Operational
Voice Operational
MMS Operational
Kosovo Operational
SMS Operational
Voice Operational
Kuwait Operational
SMS Operational
Voice Operational
Kyrgyzstan Operational
SMS Operational
Voice Operational
Lao People's Democratic Republic Operational
SMS Operational
Voice Operational
Latvia Operational
SMS Operational
Voice Operational
Lebanon Operational
SMS Operational
Voice Operational
Lesotho Operational
SMS Operational
Voice Operational
Liberia Operational
SMS Operational
Voice Operational
USSD Operational
Libya Operational
SMS Operational
Voice Operational
Liechtenstein Operational
SMS Operational
Voice Operational
Lithuania Operational
SMS Operational
Voice Operational
Luxembourg Operational
SMS Operational
Voice Operational
Macao Operational
SMS Operational
Voice Operational
Madagascar Operational
SMS Operational
Voice Operational
Malawi Operational
SMS Operational
Voice Operational
USSD Operational
Malaysia Operational
SMS Operational
Voice Operational
Maldives Operational
SMS Operational
Voice Operational
Mali Operational
SMS Operational
Voice Operational
Malta Operational
SMS Operational
Voice Operational
Marshall Islands Operational
SMS Operational
Voice Operational
Martinique Operational
SMS Operational
Voice Operational
Mauritania Operational
SMS Operational
Voice Operational
Mauritius Operational
SMS Operational
Voice Operational
Mayotte Operational
SMS Operational
Voice Operational
Mexico Operational
SMS Operational
Voice Operational
Micronesia (Federated States of) Operational
SMS Operational
Voice Operational
Moldova Operational
SMS Operational
Voice Operational
Monaco Operational
SMS Operational
Voice Operational
Mongolia Operational
SMS Operational
Voice Operational
Montenegro Operational
SMS Operational
Voice Operational
Montserrat Operational
SMS Operational
Voice Operational
Morocco Operational
SMS Operational
Voice Operational
Mozambique Operational
SMS Operational
Voice Operational
USSD Operational
Myanmar Operational
SMS Operational
Voice Operational
Namibia Operational
SMS Operational
Voice Operational
USSD Operational
Nauru Operational
SMS Operational
Voice Operational
Nepal Operational
SMS Operational
Voice Operational
Netherlands Operational
SMS Operational
Voice Operational
New Caledonia Operational
SMS Operational
Voice Operational
New Zealand Operational
SMS Operational
Voice Operational
Nicaragua Operational
SMS Operational
Voice Operational
Niger Operational
SMS Operational
Voice Operational
Nigeria Operational
SMS Operational
Voice Operational
USSD ? Operational
Norfolk Island Operational
SMS Operational
Voice Operational
North Macedonia Operational
SMS Operational
Voice Operational
Norway Operational
SMS Operational
Voice Operational
Oman Operational
SMS Operational
Voice Operational
Pakistan Operational
SMS Operational
Voice Operational
Palau Operational
SMS Operational
Voice Operational
Palestine Operational
SMS Operational
Voice Operational
Panama Operational
SMS Operational
Voice Operational
Papua New Guinea Operational
SMS Operational
Voice Operational
Paraguay Operational
SMS Operational
Voice Operational
Peru Operational
SMS Operational
Voice Operational
Philippines Operational
SMS Operational
Voice Operational
Poland Operational
SMS Operational
Voice Operational
Portugal Operational
SMS Operational
Voice Operational
Puerto Rico Operational
SMS Operational
Voice Operational
Qatar Operational
SMS Operational
Voice Operational
Reunion Operational
SMS Operational
Voice Operational
Romania Operational
SMS Operational
Voice Operational
Rwanda Operational
SMS Operational
Voice Operational
Saint Helena Operational
SMS Operational
Voice Operational
Saint Kitts and Nevis Operational
SMS Operational
Voice Operational
Saint Lucia Operational
SMS Operational
Voice Operational
Saint Pierre and Miquelon Operational
SMS Operational
Voice Operational
Saint Vincent and The Grenadines Operational
SMS Operational
Voice Operational
Samoa Operational
SMS Operational
Voice Operational
San Marino Operational
SMS Operational
Voice Operational
Sao Tome and Principe Operational
SMS Operational
Voice Operational
Saudi Arabia Operational
SMS Operational
Voice Operational
Senegal Operational
SMS Operational
Voice Operational
USSD Operational
Serbia Operational
SMS Operational
Voice Operational
Seychelles Operational
SMS Operational
Voice Operational
Sierra Leone Operational
SMS Operational
Voice Operational
Singapore Operational
SMS Operational
Voice Operational
Sint Maarten Operational
SMS Operational
Voice Operational
Slovakia Operational
SMS Operational
Voice Operational
Slovenia Operational
SMS Operational
Voice Operational
Solomon Islands Operational
SMS Operational
Voice Operational
Somalia Operational
SMS Operational
Voice Operational
South Africa Operational
SMS Operational
Voice Operational
USSD Operational
South Sudan Operational
SMS Operational
Voice Operational
Spain Operational
SMS Operational
Voice Operational
Sri Lanka Operational
SMS Operational
Voice Operational
Sudan Operational
SMS Operational
Voice Operational
Suriname Operational
SMS Operational
Voice Operational
Sweden Operational
SMS Operational
Voice Operational
Switzerland Operational
SMS Operational
Voice Operational
Syria Operational
SMS Operational
Voice Operational
Taiwan Operational
SMS Operational
Voice Operational
Tajikistan Operational
SMS Operational
Voice Operational
Tanzania Operational
SMS Operational
Voice Operational
USSD Operational
Thailand Operational
SMS Operational
Voice Operational
Timor-Leste Operational
SMS Operational
Voice Operational
Togo Operational
SMS Operational
Voice Operational
Tonga Operational
SMS Operational
Voice Operational
Trinidad and Tobago Operational
SMS Operational
Voice Operational
Tunisia Operational
SMS Operational
Voice Operational
Turkey Operational
SMS Operational
Voice Operational
Turkmenistan Operational
SMS Operational
Voice Operational
Turks and Caicos Islands Operational
SMS Operational
Voice Operational
Tuvalu Operational
SMS Operational
Voice Operational
Uganda Operational
SMS Operational
Voice Operational
USSD Operational
Ukraine Operational
SMS Operational
Voice Operational
United Arab Emirates Operational
SMS Operational
Voice Operational
United Kingdom Operational
SMS Operational
Voice Operational
United States Under Maintenance
SMS Under Maintenance
Voice Operational
MMS Under Maintenance
Uruguay Operational
SMS Operational
Voice Operational
Uzbekistan Operational
SMS Operational
Voice Operational
Venezuela Operational
SMS Operational
Voice Operational
Vanuatu Operational
SMS Operational
Voice Operational
Vietnam Operational
SMS Operational
Voice Operational
Virgin Islands (British) Operational
SMS Operational
Voice Operational
Wallis and Futuna Operational
SMS Operational
Voice Operational
Yemen Operational
SMS Operational
Voice Operational
Zambia Operational
SMS Operational
Voice Operational
USSD Operational
Zimbabwe Operational
SMS Operational
Voice Operational
USSD Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

United States - T-Mobile US - PLANNED OPERATOR MAINTENANCE May 16, 2025 01:00-12:00 UTC

Please be informed that T-Mobile US Network, United States operator will conduct technical maintenance during the period indicated below:

Start: 16.05.2025. 01:00 UTC
End: 16.05.2025. 12:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handsets.
Posted on May 13, 2025 - 12:32 UTC

Canada - Telus Mobility - PLANNED OPERATOR MAINTENANCE May 21, 2025 14:00-22:00 UTC

Please be informed that "Network name", Country operator will conduct technical maintenance during the period indicated below:

Start: 21.05.2025. 14:00 UTC
End: 21.05.2025. 22:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on May 14, 2025 - 19:58 UTC

Malaysia - Tune Talk Sdn Bhd (Celcom MVNO) - PLANNED OPERATOR MAINTENANCE May 21, 2025 16:00-16:15 UTC

Please be informed that Tune Talk Sdn Bhd (Celcom MVNO), Malaysia operator will conduct technical maintenance during the period indicated below:

Start: 21.05.2025. 16:00 UTC
End: 21.05.2025. 16:15 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Posted on May 12, 2025 - 18:01 UTC
May 15, 2025
United Arab Emirates - du (EITC) & Etisalat (Emirates Telecom Corp) - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
May 15, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 20:00 UTC
Scheduled - Please be informed that du (EITC) & Etisalat (Emirates Telecom Corp) will conduct technical maintenance during the period indicated below:

Start: 14.05.2025. 20:00 UTC
End: 15.05.2025. 02:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
May 12, 15:52 UTC
May 14, 2025
Iraq - Asiacell - SMS DELIVERY DEGRADATION
Resolved - This incident has been resolved.
May 14, 21:00 UTC
Identified - We are experiencing degradation in SMS delivery towards Asiacell network, Iraq. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 14, 17:31 UTC
Nigeria - MTN - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards MTN network, Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 14, 18:19 UTC
Identified - We are experiencing degradation in SMS delivery towards MTN network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 14, 16:20 UTC
Uruguay - Antel - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
May 14, 04:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 14, 03:00 UTC
Scheduled - Please be informed that Antel, Uruguay operator will conduct technical maintenance during the period indicated below:

Start: 14.05.2025. 3:00 UTC
End: 14.05.2025. 4:30 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
May 13, 18:52 UTC
May 13, 2025
Argentina - Telecom Personal S.A. - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Telecom Personal S.A., Argentina network has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 13, 19:25 UTC
Identified - We are experiencing degradation in SMS delivery towards Telecom Personal S.A. network, Argentina. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 13, 15:26 UTC
TIM Brazil - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards TIM Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 13, 18:06 UTC
Identified - We are experiencing degradation in SMS delivery towards TIM Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 13, 14:17 UTC
AT&T Mexico (Nextel & Iusacell) - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
May 13, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 06:00 UTC
Scheduled - Please be informed that AT&T Mexico (Nextel & Iusacell) operator will conduct technical maintenance during the period indicated below:

Start: 13.05.2025 06:00 UTC
End: 13.05.2025 11:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
May 12, 19:16 UTC
United States - T-Mobile US - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
May 13, 10:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 01:30 UTC
Scheduled - Please be informed that T-Mobile US Network, United States operator will conduct technical maintenance during the period indicated below:

Start: 13.05.2025. 01:30 UTC
End: 13.05.2025. 10:30 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handsets.
May 12, 06:19 UTC
TIM Brazil - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
May 13, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 00:01 UTC
Scheduled - Please be informed that TIM Brazil operator will conduct technical maintenance during the period indicated below:

Start: 13.05.2025. 03:00 UTC
End: 13.05.2025. 09:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
May 13, 03:00 UTC
Mexico - AT&T (Nextel & Iusacell) - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
May 13, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 00:00 UTC
Scheduled - Please be informed that AT&T (Nextel & Iusacell), Mexico operator will conduct technical maintenance during the period indicated below:

Start: 13.05.2025 6:00 UTC
End: 13.05.2025 11:00 UTC

Channel impacted: SMS | Voice

During the maintenance window, there could be intermittent delays delivering SMS to handsets, intermittent call disconnects or call failures
May 8, 16:04 UTC
United Arab Emirates - du (EITC) & Etisalat (Emirates Telecom Corp) - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
May 13, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 20:00 UTC
Scheduled - Please be informed that du (EITC) & Etisalat (Emirates Telecom Corp) will conduct technical maintenance during the period indicated below:

Start: 12.05.2025. 20:00 UTC
End: 13.05.2025. 02:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
May 12, 15:52 UTC
May 12, 2025
United States - Verizon Wireless - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Verizon Wireless, United States has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 12, 22:01 UTC
Identified - We are experiencing degradation in SMS delivery towards Verizon Wireless, United States. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 12, 21:40 UTC
Egypt - Etisalat - SMS DELIVERY DEGRADATION
Resolved - This incident has been resolved.
May 12, 21:33 UTC
Identified - We are experiencing degradation in SMS delivery towards Etisalat network, Egypt. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 12, 19:13 UTC
Saudi Arabia - Virgin Mobile KSA - SMS DELIVERY DEGRADATION
Resolved - This incident has been resolved.
May 12, 21:18 UTC
Update - We are continuing to work on a fix for this issue.
May 12, 20:32 UTC
Identified - We are experiencing degradation in SMS delivery towards Virgin Mobile KSA network, Saudi Arabia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 12, 20:20 UTC
Nigeria - mutliple networks - MULTIPLE CHANNEL DEGRADATION
Resolved - This incident has been resolved.
May 12, 07:32 UTC
Update - Previously reported degradation of multiple channels towards 9mobile (ex. Etisalat) and Airtel Nigeria has been resolved. We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
May 12, 07:31 UTC
Update - We are experiencing degradation over multiple channels towards multiple networks:

9mobile (ex. Etisalat) and Airtel Nigeria - SMS - Delay in delivery with inconsistent delivery times.
9mobile (ex. Etisalat) - USSD - Degradation in requesting USSD short codes.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
May 9, 08:55 UTC
Update - We are still experiencing degradation in SMS delivery towards Airtel network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 8, 16:49 UTC
Update - We are experiencing degradation in SMS delivery towards 9mobile (ex. Etisalat) and Airtel network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 8, 11:00 UTC
Identified - We are experiencing degradation in SMS delivery towards 9mobile (ex. Etisalat) network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 8, 08:30 UTC
TIM Brazil - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
May 12, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 12, 03:00 UTC
Scheduled - Please be informed that TIM Brazil operator will conduct technical maintenance during the period indicated below:

Start: 12.05.2025. 03:00 UTC
End: 12.05.2025. 04:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
May 8, 19:07 UTC
Zimbabwe - NetOne Cellular - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards NetOne Cellular network, Zimbabwe. has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 12, 02:12 UTC
Update - We are continuing to work on a fix for this issue.
May 9, 14:03 UTC
Identified - We are experiencing degradation in SMS delivery towards NetOne Cellular network, Zimbabwe. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 9, 14:00 UTC
May 11, 2025

No incidents reported.

May 10, 2025
Hong Kong - Hong Kong Landline - TEMPORARY VOICE PROCESSING DEGRADATION
Resolved - We experienced temporary processing degradation over voice services towards Hong Kong Landline network, Hong Kong within the following time frame:

Start: 10.05.2025 01:09 UTC
End: 10.05.2025 03:40 UTC

We will continue to monitor the connection with the MNO to ensure no further disruptions of connectivity or call quality are observed.
May 10, 03:59 UTC
May 9, 2025
Burkina Faso - Telecal FASO - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Telecal FASO, Burkina Faso has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 9, 16:34 UTC
Identified - We are experiencing degradation in local SMS delivery towards Telecal FASO, Burkina Faso. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 8, 21:07 UTC
Philippines - DITO Telecommunity - TEMPORARY VOICE PROCESSING DEGRADATION
Resolved - We experienced temporary processing degradation over voice services towards DITO Telecommunity network, Philippines within the following time frame:

Start: 9th May at 14:09 UTC (+0)
End: 9th May at15:24 UTC (+0)

We will continue to monitor the connection with the MNO to ensure no further disruptions of connectivity or call quality are observed.
May 9, 15:57 UTC
Germany - T-Mobile (Deutsche Telekom) - TEMPORARY SMS DELIVERY DEGRADATION
Resolved - We have noticed temporary SMS delivery degradation towards T-Mobile (Deutsche Telekom) network, Germany within the following time frame:

Start: May 9th 2025 08:24 UTC
End: May 9th 2025 09:56 UTC

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.

We will continue to monitor delivery to ensure no further issues are observed.
May 9, 10:34 UTC
May 8, 2025
Paraguay - Tigo (Telecel Paraguay) - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation regards only delivery reports, while actual delivery remained intact.
May 8, 22:10 UTC
Identified - We are experiencing degradation in SMS delivery towards Tigo (Telecel Paraguay) network. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 8, 22:01 UTC
Pakistan - multiple networks - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards multiple networks in Pakistan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 8, 13:46 UTC
Update - This is to inform you that the reported degradation remains present and that our dedicated engineering team continues to troubleshoot the case with the MNO.

We'll provide you with further updates as soon as they're available to us.
May 6, 09:23 UTC
Identified - We are experiencing degradation in SMS delivery towards multiple networks, Pakistan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified networks.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
May 5, 09:15 UTC
Indonesia - Smartfren (PT Smartfren Telecom) - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Smartfren (PT Smartfren Telecom) network, Indonesia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 8, 09:09 UTC
Identified - We are experiencing degradation in SMS delivery towards Smartfren (PT Smartfren Telecom) network, Indonesia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 8, 07:42 UTC
Denmark - TDC MVNO - VOICE PROCESSING DEGRADATION
Resolved - This is to inform you that previously reported processing degradation over voice services towards TDC MVNO, Denmark has been resolved.

We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
May 8, 03:05 UTC
Update - We continue to experience processing degradation over voice services towards TDC MVNO, Denmark. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team keeps working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 7, 22:00 UTC
Identified - We are experiencing processing degradation over voice services towards TDC MVNO, Denmark. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 7, 17:24 UTC
May 7, 2025
Cote d'Ivoire - multiple networks - SMS DELIVERY DEGRADATION
Resolved - This incident has been resolved.
May 7, 21:14 UTC
Identified - We are experiencing degradation in SMS delivery towards multiple networks, Cote d'Ivoire. You may experience irregular delivery with inconsistent delivery times while sending towards the specified networks.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
May 7, 16:25 UTC
Nigeria - 9mobile (ex. Etisalat), MTN Nigeria - MULTIPLE CHANNEL DEGRADATION
Resolved - Previously reported degradation of multiple channels towards 9mobile (ex. Etisalat) has been resolved. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 7, 13:15 UTC
Update - We are experiencing degradation over multiple channels towards multiple networks:

9mobile (ex. Etisalat) and MTN Nigeria - SMS - Delay in delivery with inconsistent delivery times.
9mobile (ex. Etisalat) and MTN Nigeria - USSD - Degradation in requesting USSD short codes.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
May 6, 12:00 UTC
Update - We are experiencing degradation over multiple channels towards multiple networks:

9mobile (ex. Etisalat) - SMS - Delay in delivery with inconsistent delivery times.
9mobile (ex. Etisalat) and MTN Nigeria - USSD - Degradation in requesting USSD short codes.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
May 6, 06:43 UTC
Identified - We are experiencing degradation over multiple channels towards 9mobile (ex. Etisalat), Nigeria. Affected channels and impact is:

SMS - Delay in delivery with inconsistent delivery times.
USSD - Degradation in requesting USSD short codes.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 2, 21:59 UTC
South Africa - VodaCom - TEMPORARY SMS DELIVERY DEGRADATION
Resolved - We have noticed temporary SMS delivery degradation towards VodaCom network, South Africa within the following time frame:

Start: 07.05.2025. 09:50 UTC
End: 07.05.2025. 10:10

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.

We will continue to monitor delivery to ensure no further issues are observed.
May 7, 10:11 UTC
May 6, 2025
South Africa - Vodacom - TEMPORARY SMS DELIVERY DEGRADATION
Resolved - We have noticed temporary SMS delivery degradation towards Vodacom South Africa within the following time frame:

Start: 06.05.2025. 14:21 UTC
End: 06.05.2025. 14:34 UTC

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.

We will continue to monitor delivery to ensure no further issues are observed.
May 6, 14:36 UTC
Multiple networks in China - VOICE PROCESSING DEGRADATION
Resolved - This is to inform you that previously reported processing degradation over voice services towards multiple networks in China has been resolved.

We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
May 6, 13:42 UTC
Identified - We are experiencing processing degradation over voice services towards multiple networks in China. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 6, 11:45 UTC
United States - T-Mobile US - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
May 6, 11:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 03:00 UTC
Scheduled - Please be informed that T-Mobile US Network, United States operator will conduct technical maintenance during the period indicated below:

Start: 06.05.2025 03:00 UTC
End: 06.05.2025 11:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handsets.
May 1, 10:43 UTC
United States - ClearSky - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
May 6, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 09:00 UTC
Scheduled - Please be informed that ClearSky, United States operators will conduct technical maintenance during the period indicated below:

Start: 18.03.2025. 09:00 UTC
End: 18.03.2025. 11:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Apr 25, 06:28 UTC
Qatar - Ooredoo (Q-Tel) - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Ooredoo (Q-Tel) network, Qatar has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 6, 06:57 UTC
Update - We are continuing to work on a fix for this issue.
May 6, 06:55 UTC
Identified - We are experiencing degradation in SMS delivery towards Ooredoo (Q-Tel) network, Qatar. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 6, 05:02 UTC
May 5, 2025
Indonesia - multiple networks - TEMPORARY VOICE PROCESSING DEGRADATION
Resolved - This incident has been resolved.
May 5, 20:46 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 5, 18:35 UTC
Identified - We experienced temporary processing degradation over voice services towards multiple carriers. Details are as follows:

Start: 05.05.2025 17:29 UTC


Affected destinations:
Indonesia - All Networks


Impact: You may experience intermittent call disconnects or call failures.

We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
May 5, 18:27 UTC
Myanmar - Ooredoo - TEMPORARY SMS DELIVERY DEGRADATION
Resolved - We have noticed temporary SMS delivery degradation towards Ooredoo Myanmar within the following time frame:

Start: 5.05.2025 11:50 UTC
End: 5.05.2025 13:15 UTC

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.

We will continue to monitor delivery to ensure no further issues are observed.
May 5, 13:30 UTC
United States - T-Mobile US - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
May 5, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 03:00 UTC
Scheduled - Please be informed that T-Mobile US Network, United States operator will conduct technical maintenance during the period indicated below:

Start: 05.05.2025 03:00 UTC
End: 05.05.2025 11:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handsets.
May 1, 10:42 UTC
Paraguay - Personal (Nucleo S.A) - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards Personal (Nucleo S.A) network, Paraguay has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 5, 10:01 UTC
Identified - We are experiencing degradation in SMS delivery towards Personal (Nucleo S.A) network, Paraguay. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 4, 21:34 UTC
May 4, 2025
May 3, 2025
South Africa - VodaCom - TEMPORARY SMS DELIVERY DEGRADATION
Resolved - We have noticed temporary SMS delivery degradation towards VodaCom network, South Africa within the following time frame:

Start: 03.05.2025 08:40 UTC
End: 03.05.2025 08:55 UTC

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.

We will continue to monitor delivery to ensure no further issues are observed.
May 3, 09:25 UTC
May 2, 2025
United States - multiple networks - MMS PROCESING DEGRADATION
Resolved - This is to inform you that the reported MMS incident is still being addressed with the MNO and at this point there is no estimated time of recovery that could be shared. Until the issue is fully resolved, kindly note that our delivery rate is our best effort for this destination. Once resolved, you can expect for delivery to stabilize.
May 2, 14:22 UTC
Update - This is to inform you that we have received official confirmation from ClearSky: Inteliquent (Onvoy) regarding the degraded SMS delivery, that the cause of it is an ongoing migration process due to which we're seeing these delivery report discrepancies. This is a temporary situation that will be fully resolved within one to max two months. Actual delivery remains intact.

Unfortunately MMS degradation in 10DLC delivery towards ClearSky: Dish Wireless and Interop:Enflick (TextNow) networks remains present.
Apr 24, 22:06 UTC
Update - This is to inform you that 10DLC SMS channel has recovered towards Interop: Dish Wireless, United States. The current situation is as follows:

SMS - degradation in delivery towards ClearSky: Inteliquent (Onvoy) network.
MMS - degradation in 10DLC delivery towards ClearSky: Dish Wireless and Interop:Enflick (TextNow) networks.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 23, 18:19 UTC
Update - This is to inform you that the previously reported degradation with Unites States networks has expanded. Here is the current situation:

SMS - degradation in delivery towards Interop: Dish Wireless (10DLC) and ClearSky: Inteliquent (Onvoy) networks.
MMS - degradation in 10DLC delivery towards ClearSky: Dish Wireless and Interop:Enflick (TextNow) networks.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Apr 22, 15:30 UTC
Identified - We are experiencing MMS degradation in delivery towards ClearSky and Interop networks, United States. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 14, 15:07 UTC
May 1, 2025
Brazil - AmericaNet - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery towards AmericaNet network, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 1, 23:47 UTC
Identified - We are experiencing degradation in SMS delivery towards AmericaNet network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 1, 17:11 UTC
Kenya - Multiple networks - VOICE PROCESSING DEGRADATION
Resolved - This incident has been resolved.
May 1, 21:47 UTC
Identified - We are experiencing processing degradation over voice services towards multiple networks, Kenya. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 30, 23:01 UTC
United States - AT&T Mobility - SMS DELIVERY DEGRADATION
Resolved - Previously reported degradation in SMS delivery for 10DLC towards AT&T Mobility network, United States. has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 1, 20:18 UTC
Identified - We are experiencing degradation in SMS delivery for 10DLC towards AT&T Mobility network, United States. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 1, 19:09 UTC
United States - T-Mobile US - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
May 1, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 1, 01:00 UTC
Scheduled - Please be informed that T-Mobile US Network, United States operator will conduct technical maintenance during the period indicated below:

Start: 01.05.2025 01:00 UTC
End: 01.05.2025 12:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handsets.
May 1, 01:00 UTC
Ghana - multiple networks - VOICE PROCESSING DEGRADATION
Resolved - This is to inform you that previously reported processing degradation over voice services towards multiple networks in Ghana has been resolved.

We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
May 1, 08:29 UTC
Identified - We are experiencing processing degradation over voice services towards multiple networks in Ghana. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 29, 08:48 UTC
United States - Verizon Wireless - PLANNED OPERATOR MAINTENANCE
Completed - The scheduled maintenance has been completed.
May 1, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 29, 02:00 UTC
Scheduled - Please be informed that Verizon Wireless, United States operator will conduct technical maintenance during the period indicated below:

Start: 28.04.2025 04:00 UTC
End: 01.05.2025 07:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Apr 23, 00:24 UTC
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