Resolved -
Previously reported degradation in SMS delivery towards Airtel Nigeria network has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 24, 12:54 UTC
Identified -
We are experiencing degradation in SMS delivery towards Airtel Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 24, 10:50 UTC
Resolved -
Previously reported degradation in SMS delivery towards Safaricom, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 24, 10:26 UTC
Identified -
We are experiencing degradation in SMS delivery towards Safaricom, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 24, 07:31 UTC
Resolved -
Previously reported degradation in SMS delivery towards MTN network, Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 24, 04:05 UTC
Identified -
We are experiencing degradation in SMS delivery towards MTN network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 23, 21:04 UTC
Resolved -
Previously reported degradation in SMS delivery towards Airtel Nigeria, Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 23, 21:03 UTC
Identified -
We are experiencing degradation in SMS delivery towards Airtel Nigeria, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 23, 11:03 UTC
Resolved -
Previously reported degradation in SMS delivery towards Telecall networks, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 23, 18:37 UTC
Identified -
We are experiencing degradation in SMS delivery towards Telecall networks, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 23, 18:01 UTC
Resolved -
Previously reported degradation in SMS delivery towards Etisalat (Emirates Telecom Corp) network, United Arab Emirates has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 23, 07:05 UTC
Identified -
We are experiencing degradation in SMS delivery towards Etisalat (Emirates Telecom Corp) network, United Arab Emirates. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 23, 02:45 UTC
Completed -
The scheduled maintenance has been completed.
Jun 23, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 00:15 UTC
Scheduled -
Please be informed that 3 (Hutchison 3G UK Ltd), United Kingdom operator will conduct technical maintenance during the period indicated below:
Start: 23.06.2024 00:15 UTC End: 23.06.2024 06:00 UTC
Channel impacted: SMS
During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Jun 17, 05:04 UTC
Resolved -
Previously reported degradation in SMS delivery towards EUTV (Surf Telecom) network Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 22, 20:47 UTC
Identified -
We are experiencing degradation in SMS delivery towards EUTV (Surf Telecom) network. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 18, 11:18 UTC
Resolved -
Previously reported degradation in SMS delivery towards Smart Communications network, Philippines has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 22, 16:03 UTC
Identified -
We are experiencing degradation in SMS delivery towards Smart Communications network, Philippines. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 22, 12:00 UTC
Resolved -
Previously reported degradation in SMS delivery towards Airtel network, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 21, 01:14 UTC
Identified -
We are experiencing degradation in SMS delivery towards Airtel network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 19, 07:25 UTC
Resolved -
Previously reported degradation in SMS delivery towards Zain JO network, Jordan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 19, 21:28 UTC
Identified -
We are experiencing degradation in SMS delivery towards Zain JO network, Jordan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 19, 14:29 UTC
Completed -
The scheduled maintenance has been completed.
Jun 19, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 19, 02:01 UTC
Scheduled -
Please be informed that BASE (KPN Group Belgium NV/SA) & Telenet NV (Orange MVNO), Belgium operator will conduct technical maintenance during the period indicated below:
Completed -
The scheduled maintenance has been completed.
Jun 19, 02:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 16, 20:00 UTC
Scheduled -
Please be informed that Etisalat (Emirates Telecom Corp), United Arab Emirates operator will conduct technical maintenances during the period indicated below:
Activity 1: Start: 15.06.2026. 20:00 UTC End: 16.06.2026. 02:00 UTC
Activity 2: Start: 16.06.2026. 20:00 UTC End: 17.06.2026. 02:00 UTC
Activity 3: Start: 17.06.2026. 20:00 UTC End: 18.06.2026. 02:00 UTC
Channel impacted: SMS
During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Jun 11, 09:25 UTC
Resolved -
Previously reported degradation in SMS delivery towards Airtel network, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 18, 22:48 UTC
Identified -
We are experiencing degradation in SMS delivery towards Airtel network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 18, 20:06 UTC
Resolved -
Previously reported degradation in SMS delivery towards NetOne Cellular network, Zimbabwe has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 18, 15:08 UTC
Identified -
We are experiencing degradation in SMS delivery towards NetOne Cellular network, Zimbabwe. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 18, 13:03 UTC
Resolved -
Previously reported degradation in SMS delivery towards Yettel Bulgaria (ex Telenor) network, Bulgaria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 18, 11:08 UTC
Identified -
We are experiencing degradation in SMS delivery towards Yettel Bulgaria (ex Telenor) network, Bulgaria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 18, 08:58 UTC
Completed -
The scheduled maintenance has been completed.
Jun 18, 10:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 02:00 UTC
Scheduled -
Please be informed that BASE (KPN Group Belgium NV/SA) & Telenet NV (Orange MVNO), Belgium operator will conduct technical maintenance during the period indicated below:
Resolved -
Previously reported degradation in SMS delivery towards multiple networks Taiwan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 18, 09:19 UTC
Identified -
We are experiencing degradation in SMS delivery towards multiple network, Taiwan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 18, 09:13 UTC
Channel impacted: MI(Sim Swap, Number Intelligence,Silent mobile verification)
During the maintenance window, there could be issues with processing Sim Swap/Number Intelligence/Silent mobile verification requests.
Jun 16, 14:13 UTC
Resolved -
Previously reported degradation in SMS delivery towards Tanzania - Airtel Tanzania, Halotel (Viettel Tanzania), has been resolved.
Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 17, 14:48 UTC
Identified -
We are experiencing degradation in SMS delivery towards multiple networks in Tanzania. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network:
- Airtel Tanzania - Halotel (Viettel Tanzania)
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 17, 07:25 UTC
During the maintenance window, there could be intermittent delays delivering SMS to handsets with traffic interruption lasting up to 4 hours between 19:00 and 23:00.
Jun 11, 09:18 UTC
Resolved -
Previously reported degradation in SMS delivery towards Globe Telecom network, Philippines has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 16, 22:24 UTC
Identified -
We are experiencing degradation in SMS delivery towards Globe Telecom network, Philippines . You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 16, 17:30 UTC
Resolved -
Previously reported degradation in SMS delivery towards Multiple Networks, India has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 16, 13:36 UTC
Identified -
We are experiencing degradation in SMS delivery towards Multiple Networks, India . You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 16, 10:34 UTC
Resolved -
Previously reported degradation in SMS delivery towards Yettel Bulgaria (ex Telenor) network, Bulgaria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 16, 11:05 UTC
Identified -
We are experiencing degradation in SMS delivery towards Yettel Bulgaria (ex Telenor) network, Bulgaria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 16, 09:02 UTC
Resolved -
Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:
- Globe Philippines - Smart Philippines
We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
Jun 16, 04:23 UTC
Identified -
We are experiencing degradation in SMS delivery towards multiple networks, Philippines. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network. Affected networks:
- Globe Philippines - Smart Philippines
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Jun 15, 06:46 UTC
Resolved -
Previously reported degradation in SMS delivery towards Personal network, Paraguay has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 16, 00:29 UTC
Identified -
We are experiencing degradation in SMS delivery towards Personal network, Paraguay. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 15, 16:20 UTC
Resolved -
Previously reported degradation in SMS delivery towards Vodacom Network, South Africa has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 15, 16:44 UTC
Identified -
We are experiencing degradation in SMS delivery towards Vodacom, South Africa. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 15, 12:06 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards Multiple Networks in Ghana has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Jun 15, 13:21 UTC
Update -
We are continuing to work on a fix for this issue.
Jun 13, 14:42 UTC
Identified -
We are experiencing processing degradation over voice services towards Multiple Networks in Ghana. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 12, 14:19 UTC
Resolved -
Previously reported SMS delivery degradation towards multiple networks has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:
- Globe Philippines - Smart Philippines
We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
Jun 14, 13:27 UTC
Identified -
We are experiencing degradation in SMS delivery towards multiple networks, Philippines. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network. Affected networks:
- Globe Philippines - Smart Philippines
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Jun 14, 09:26 UTC
Resolved -
This incident has been resolved.
Jun 13, 22:03 UTC
Identified -
We are experiencing processing degradation over voice services towards Multiple networks in Thailand. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 13, 09:55 UTC
Resolved -
Previously reported degradation in SMS delivery towards Telia (Sonera Finland Oyj) network, Finland has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 13, 21:51 UTC
Identified -
We are experiencing degradation in SMS delivery towards Telia (Sonera Finland Oyj) network, Finland. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 12, 21:55 UTC
Resolved -
Previously reported degradation in SMS delivery towards Vinaphone network, Vietnam has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 13, 12:58 UTC
Identified -
We are experiencing degradation in SMS delivery towards Vinaphone, Vietnam. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 12, 07:35 UTC
Resolved -
Previously reported degradation in SMS delivery towards Tigo (Telecel Paraguay) network, Paraguay has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 12, 14:04 UTC
Identified -
We are experiencing degradation in SMS delivery towards Tigo (Telecel Paraguay) network, Paraguay. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 12, 06:33 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards Multiple Networks in Ghana has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Jun 11, 23:01 UTC
Identified -
We are experiencing processing degradation over voice services towards Multiple Networks in Ghana. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 11, 18:53 UTC
Resolved -
Previously reported degradation in SMS delivery towards Algar Telecom network, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 11, 07:38 UTC
Identified -
We are experiencing degradation in SMS delivery towards Algar Telecom network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 10, 18:00 UTC
Resolved -
Previously reported degradation in SMS delivery towards the MVNO - CoopVoce (TIM MVNO) network, Italy has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 10, 13:21 UTC
Identified -
We are experiencing degradation in SMS delivery towards MVNO - CoopVoce (TIM MVNO) network, Italy. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 10, 09:59 UTC
Resolved -
Previously reported degradation in SMS delivery towards the Safaricom network, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 10, 09:10 UTC
Identified -
We are experiencing degradation in SMS delivery towards Safaricom Network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 10, 02:44 UTC
Resolved -
Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:
- Far EasTone - Chunghwa Telecom - Taiwan Mobile - T Star (Taiwan Star Telecom)
We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
Jun 10, 00:41 UTC
Identified -
We are experiencing SMS degradation in delivery towards multiple carriers:
- Far EasTone - Chunghwa Telecom - Taiwan Mobile - T Star (Taiwan Star Telecom)
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Jun 8, 13:41 UTC