Identified - We are experiencing degradation in SMS delivery towards Safaricom network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 06, 2026 - 07:21 UTC
Identified - We are experiencing degradation in SMS delivery towards Airtel Niger network, Niger. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 02, 2026 - 18:10 UTC
Identified - We are experiencing degradation in SMS delivery towards Orange CI network, Cote d'Ivoire. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 02, 2026 - 16:54 UTC
Resolved -
This incident has been resolved.
Jul 5, 08:50 UTC
Identified -
We are experiencing processing degradation over voice services towards multiple networks in Brazil. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 5, 07:03 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards Multiple Networks network, Brazil has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Jul 3, 05:07 UTC
Identified -
We are experiencing processing degradation over voice services towards Multiple Networks network, Brazil. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 2, 13:58 UTC
Resolved -
Previously reported degradation in SMS delivery towards Safaricom network, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 3, 02:52 UTC
Identified -
We are experiencing degradation in SMS delivery towards Safaricom network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 30, 12:17 UTC
Resolved -
This incident has been resolved.
Jul 1, 20:52 UTC
Update -
We are continuing to work on a fix for this issue.
Jun 26, 14:57 UTC
Identified -
We are experiencing degradation in SMS delivery towards Personal Paraguay network, Paraguay. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 26, 14:56 UTC
Resolved -
Previously reported degradation in SMS delivery towards Kolbi ICE network, Costa Rica has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jul 1, 00:46 UTC
Identified -
We are experiencing degradation in SMS delivery towards Kolbi ICE network, Costa Rica. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jul 1, 00:29 UTC
Resolved -
Previously reported degradation in SMS delivery towards Yettel Bulgaria (ex Telenor) has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 30, 13:31 UTC
Identified -
We are experiencing degradation in SMS delivery towards Yettel Bulgaria (ex Telenor) network. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 30, 09:33 UTC
Resolved -
Previously reported degradation in SMS delivery towards Lycamobile UK Limted network, United Kingdom has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 30, 07:19 UTC
Identified -
We are experiencing degradation in SMS delivery towards Lycamobile UK Limted network, United Kingdom . You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 28, 18:52 UTC
Resolved -
Previously reported degradation in SMS delivery towards multiple networks, Tanzania has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 30, 03:30 UTC
Identified -
We are experiencing degradation in SMS delivery towards multiple networks, Tanzania. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 29, 12:52 UTC
Resolved -
This incident has been resolved.
Jun 28, 19:57 UTC
Identified -
We are experiencing processing degradation over voice services towards Multiple Networks, Brazil. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand; we will post update as new information is available.
Jun 28, 15:15 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards Multiple networks in Brazil has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Jun 26, 20:41 UTC
Update -
We are continuing to work on a fix for this issue.
Jun 26, 16:38 UTC
Identified -
We are experiencing processing degradation over voice services towards Multiple networks in Brazil. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 26, 16:34 UTC
Resolved -
Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:
Nigeria - Airtel, MTN and Glo Mobile networks
We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
Jun 25, 15:50 UTC
Identified -
We are experiencing degradation in SMS delivery towards Airtel, MTN and Glo Mobile networks in Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 25, 13:58 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards multiple networks in Thailand has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Jun 25, 12:29 UTC
Identified -
We are experiencing processing degradation over voice services towards multiple networks in Thailand. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 25, 09:24 UTC
Resolved -
Previously reported degradation in SMS delivery towards Airtel Nigeria network has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 24, 12:54 UTC
Identified -
We are experiencing degradation in SMS delivery towards Airtel Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 24, 10:50 UTC
Resolved -
Previously reported degradation in SMS delivery towards Safaricom, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 24, 10:26 UTC
Identified -
We are experiencing degradation in SMS delivery towards Safaricom, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 24, 07:31 UTC
Resolved -
Previously reported degradation in SMS delivery towards MTN network, Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 24, 04:05 UTC
Identified -
We are experiencing degradation in SMS delivery towards MTN network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 23, 21:04 UTC
Resolved -
Previously reported degradation in SMS delivery towards Airtel Nigeria, Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 23, 21:03 UTC
Identified -
We are experiencing degradation in SMS delivery towards Airtel Nigeria, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 23, 11:03 UTC
Resolved -
Previously reported degradation in SMS delivery towards Telecall networks, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 23, 18:37 UTC
Identified -
We are experiencing degradation in SMS delivery towards Telecall networks, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 23, 18:01 UTC
Resolved -
Previously reported degradation in SMS delivery towards Etisalat (Emirates Telecom Corp) network, United Arab Emirates has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 23, 07:05 UTC
Identified -
We are experiencing degradation in SMS delivery towards Etisalat (Emirates Telecom Corp) network, United Arab Emirates. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 23, 02:45 UTC
Completed -
The scheduled maintenance has been completed.
Jun 23, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 23, 00:15 UTC
Scheduled -
Please be informed that 3 (Hutchison 3G UK Ltd), United Kingdom operator will conduct technical maintenance during the period indicated below:
Start: 23.06.2024 00:15 UTC End: 23.06.2024 06:00 UTC
Channel impacted: SMS
During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Jun 17, 05:04 UTC
Resolved -
Previously reported degradation in SMS delivery towards EUTV (Surf Telecom) network Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 22, 20:47 UTC
Identified -
We are experiencing degradation in SMS delivery towards EUTV (Surf Telecom) network. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 18, 11:18 UTC
Resolved -
Previously reported degradation in SMS delivery towards Smart Communications network, Philippines has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Jun 22, 16:03 UTC
Identified -
We are experiencing degradation in SMS delivery towards Smart Communications network, Philippines. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Jun 22, 12:00 UTC