Identified - We are experiencing processing degradation over voice services towards multiple networks in Jordan. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 27, 2026 - 10:35 UTC
Update - We want to update you that we are experiencing processing degradation over voice services towards multiple networks in Sri Lanka. We are working with relevant MNO to resolve the situation.
Nov 09, 2025 - 08:33 UTC
Identified - We are experiencing processing degradation over voice services towards Hutchison Telecommunications Lanka network, Sri Lanka. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand; we will post update as new information is available.
Nov 07, 2025 - 21:41 UTC
Please be informed that we will conduct technical maintenance with Claro , Chile operator during the period indicated below:
Start: 2nd April 2026 at 15:00 (UTC) End: 2nd April 2026 at 17:00 (UTC)
Channel impacted: Voice
We expect a brief period of service instability, lasting approximately 15 minutes, during which calls may fail or disconnect intermittently. Posted on
Mar 21, 2026 - 15:19 UTC
Resolved -
Previously reported degradation in SMS delivery towards multiple Airtel networks in multiple countries has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 27, 12:50 UTC
Update -
We are continuing to work on a fix for this issue.
Mar 27, 11:56 UTC
Identified -
We are experiencing SMS degradation in delivery towards multiple Airtel networks in multiple countries.
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Mar 27, 11:56 UTC
Resolved -
Previously reported degradation in SMS delivery towards multiple Vodacom networks in multiple countries has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 27, 12:49 UTC
Identified -
We are experiencing SMS degradation in delivery towards multiple Vodacom networks in multiple countries.
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Mar 27, 11:53 UTC
Resolved -
Previously reported degradation in SMS delivery towards Beeline network, Kazakhstan has been resolved.
Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 26, 21:23 UTC
Identified -
We are experiencing degradation in SMS delivery towards Beeline (KaR-Tel LLP) network, Kazakhstan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 26, 20:57 UTC
Completed -
The scheduled maintenance has been completed.
Mar 26, 06:01 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 25, 21:30 UTC
Scheduled -
Please be informed that United Kingdom- Virgin Media O2 (Telefonica UK Ltd), Country operator will conduct technical maintenance during the period indicated below:
Completed -
The scheduled maintenance has been completed.
Mar 26, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 26, 03:00 UTC
Scheduled -
Please be informed that Movistar (Telefonica Moviles Argentina S.A.), Argentina operator will conduct technical maintenance during the period indicated below:
Start: 26.03.2026. 03:00 UTC End: 26.03.2026. 06:00 UTC
Channel impacted: SMS
During the maintenance window, there could be intermittent delays delivering SMS to handsets.
Mar 16, 14:17 UTC
Resolved -
Previously reported degradation in SMS delivery towards MTN Nigeria network, Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 25, 21:31 UTC
Identified -
We are experiencing degradation in SMS delivery towards MTN Nigeria network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 25, 15:54 UTC
Resolved -
We experienced temporary processing degradation over voice services towards Multiple networks, in Chile with our Voice Partner WOM within the following time frame:
Start: 25th March 2026 at 19:10 UTC End: 25th March 2026 at 19:20 UTC
We will continue to monitor the connection with the MNO to ensure no further disruptions of connectivity or call quality are observed.
Mar 25, 20:05 UTC
Resolved -
Previously reported degradation in SMS delivery towards NetOne Cellular network, Zimbabwe has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 25, 11:18 UTC
Identified -
We are experiencing degradation in SMS delivery towards NetOne Cellula network, Zimbabwe. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 25, 09:08 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards Multiple Networks in Brazil has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Mar 25, 01:00 UTC
Identified -
We are experiencing processing degradation over voice services towards Multiple Networks in Brazil. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 24, 22:14 UTC
Resolved -
Previously reported degradation in SMS delivery towards MTN Nigeria network, Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 24, 23:01 UTC
Update -
The previously reported degradation has changed, and is now affecting the following carrier:
MTN Nigeria
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Mar 24, 22:38 UTC
Identified -
We are experiencing SMS degradation in delivery towards multiple carriers:
Airtel Nigeria MTN Nigeria Glo Nigeria
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Mar 24, 14:49 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards Multiple Networks, Brazil has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Mar 24, 06:55 UTC
Identified -
We are experiencing processing degradation over voice services towards Multiple Networks, Brazil. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 24, 00:13 UTC
Resolved -
Previously reported degradation in SMS delivery towards NetOne Cellular network, Zimbabwe has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 24, 04:09 UTC
Identified -
We are experiencing degradation in SMS delivery towards NetOne Cellular network, Zimbabwe. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 23, 08:39 UTC
Resolved -
Previously reported degradation in SMS delivery towards Safaricom, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 21, 07:48 UTC
Update -
This is to inform you that SMS degradation towards Telkom Kenya Ltd has been resolved. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
We are still experiencing degradation in SMS delivery towards Safaricom network, Kenya . You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Mar 11, 04:15 UTC
Update -
We are experiencing SMS degradation in delivery towards multiple carriers:
Kenya - Safaricom network Kenya - Telkom Kenya Ltd
(if one of the affected networks has several circles, like Airtel in India, just type "multiple Airtel circles")
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Mar 10, 23:33 UTC
Identified -
We are experiencing degradation in SMS delivery towards Safaricom network, Kenya . You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 10, 11:34 UTC
Resolved -
Previously reported degradation in SMS delivery towards Orange network, Cameroon has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 20, 19:41 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 20, 17:59 UTC
Identified -
We are experiencing degradation in SMS delivery towards Orange network, Cameroon . You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 20, 16:58 UTC
Resolved -
Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:
Airtel Nigeria MTN Nigeria T2 (ex 9mobile)
We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
Mar 20, 07:54 UTC
Update -
This is to inform you that the previously reported concern has expanded. Currently we are experiencing degradation over multiple channels towards multiple Nigerian networks.
Airtel, MTN - SMS - Irregular delivery with inconsistent delivery times. T2 (ex 9mobile) - USSD - Degradation in requesting USSD short codes
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 12, 12:25 UTC
Update -
Previously reported degradation in requesting USSD short codes towards Airtel network, Nigeria has been resolved.
We are still experiencing degradation in requesting USSD short codes towards T2 (ex 9mobile) network, Nigeria. Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 11, 18:37 UTC
Update -
We are experiencing degradation in requesting USSD short codes towards multiple carriers:
Nigeria- T2 (ex 9mobile) Nigeria- Airtel Nigeria
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Mar 10, 15:06 UTC
Identified -
We are experiencing degradation in requesting USSD short codes towards T2 (ex 9mobile) network, Nigeria. Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 10, 00:04 UTC
Resolved -
Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:
South Africa- Vodacom South Africa- MTN- SA
We will continue to monitor the connection with the MNOs to ensure no further issues are observed.
Mar 20, 02:39 UTC
Update -
We are experiencing SMS degradation in delivery towards multiple carriers:
South Africa- Vodacom South Africa- MTN- SA
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Mar 20, 00:10 UTC
Identified -
We are experiencing degradation in SMS delivery towards Vodacom network, South Africa. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 19, 22:57 UTC
Resolved -
Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:
Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Mar 19, 05:37 UTC
Identified -
We are experiencing degradation in SMS delivery towards Tigo (Colombia Movil S.A.) network, Colombia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 19, 04:23 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards Multiple Networks, Brazil has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Mar 19, 03:31 UTC
Identified -
We are experiencing processing degradation over voice services towards Multiple Networks, Brazil. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 18, 23:38 UTC
Resolved -
Previously reported degradation in SMS delivery towards Orange network, Cameroon has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 18, 20:49 UTC
Identified -
We are experiencing degradation in SMS delivery towards Orange network, Cameroon. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 17, 14:26 UTC
Completed -
The scheduled maintenance has been completed.
Mar 18, 06:00 UTC
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 17, 22:00 UTC
Scheduled -
Please be informed that 3 (Hutchison 3G UK Ltd), United Kingdom operator will conduct technical maintenance during the period indicated below:
Resolved -
Previously reported degradation in SMS delivery towards Claro network, Colombia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 17, 16:21 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 17, 15:29 UTC
Identified -
We are experiencing degradation in SMS delivery towards Claro network, Colombia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 17, 15:07 UTC
Resolved -
This is to inform you that previously reported processing degradation over voice services towards MTN (Scancom Ghana Ltd) network, Ghana has been resolved.
We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.
Mar 16, 21:40 UTC
Identified -
We are experiencing processing degradation over voice services towards MTN (Scancom Ghana Ltd) network, Ghana. You may experience intermittent call disconnects or call failures.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 15, 19:12 UTC
Resolved -
Previously reported degradation in SMS delivery towards Telecall networks, Brazil. has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 15, 15:10 UTC
Identified -
We are experiencing degradation in SMS delivery towards Telecall networks, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 15, 12:48 UTC
Resolved -
Previously reported degradation in SMS delivery towards Telia (Sonera Finland Oyj) network, Finland has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 15, 06:57 UTC
Identified -
We are experiencing degradation in SMS delivery towards Telia (Sonera Finland Oyj) network, Finland. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 14, 23:00 UTC
Resolved -
Previously reported degradation in SMS delivery towards Vodafone Italy network, Italy has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 14, 12:57 UTC
Identified -
We are experiencing degradation in SMS delivery towards Vodafone Italy network, Italy. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 14, 05:23 UTC
Resolved -
Previously reported degradation in SMS delivery towards Movistar network, Peru has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 13, 16:19 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Mar 13, 16:05 UTC
Identified -
We are experiencing degradation in SMS delivery towards Movistar network, Peru. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 13, 15:37 UTC
Resolved -
Previously reported degradation in SMS delivery towards Vodacom Tanzania network, Tanzania has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Mar 13, 14:41 UTC
Identified -
We are experiencing degradation in SMS delivery towards Vodacom Tanzania network, Tanzania. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Mar 12, 14:08 UTC