External connectivity status

External connectivity status history

Explore the operational status of communication channels in your selected country.

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Operational

Maintenance

Major outage

Partial outage

Degraded

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 2024 - 20:00 UTC
Scheduled - Please be informed that MVNO Legos (NNC: 20817), France operator will conduct technical maintenance during the period indicated below:

Start: (21st of May at 20:00 UTC)
End: (22th of May at 02:00 UTC)

Channel impacted: Voice

During the maintenance window, there could be possible perturbation on call establishment with possibility to call back.

Expected duration of the degradation < 30 minutes

May 21, 2024 20:00 - May 22, 2024 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 2024 - 18:56 UTC
Scheduled - Please be informed that Megafon (NNC:25002), Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 21.05.2024 20:00 UTC
End: 22.05.2024 00:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

May 21, 2024 20:00 - May 22, 2024 00:00 UTC
Identified - We are experiencing degradation in SMS delivery towards Sercomtel // PR - Curitiba (NNC:72415) network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 21, 2024 - 07:56 UTC
Identified - We are experiencing SMS degradation in delivery towards multiple carriers:

Botswana - BTC MOBILE (BEMOBILE) (NNC; 65204), Mascom Wireless (NNC: 65201), Orange Botswana (NNC: 65201)

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

May 20, 2024 - 09:18 UTC
Identified - We are experiencing degradation of local SMS traffic delivery towards Orange Cameroon (NNC: 62402) network. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 18, 2024 - 08:26 UTC
Identified - 9mobile (ex. Etisalat), Nigeria (NNC: 62160) is currently experiencing a major outage Our dedicated engineering team continues to push the MNO for resolvement of the incident and we will post update as soon as new information has been received.
May 16, 2024 - 10:23 UTC
Update - We are continuing to monitor for any further issues.
May 16, 2024 - 09:50 UTC
Monitoring - Previously reported SMS delivery degradation towards Airtel Nigeria (NNC: 62120) has been resolved.

9mobile (ex. Etisalat), Nigeria (NNC: 62160) is still experiencing, previously reported, issue with degraded performance. Our dedicated engineering team continues to push the MNO for resolvement of the incident and we will post update as soon as new information has been received.

May 10, 2024 - 21:56 UTC
Identified - We are experiencing SMS degradation in delivery towards multiple carriers:

Nigeria - Airtel Nigeria (NNC: 62120), 9mobile (ex. Etisalat), Nigeria (NNC: 62160)

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

May 10, 2024 - 19:19 UTC
Monitoring - The reported case has been moved to 'Degraded Performance' status due to the incidents long duration. Our dedicated engineering team continues to push the MNO/MNOs for resolvement of the incident and we will post update as soon as new information has been received.

Cause and Reason: General delivery issue on MNO side

May 08, 2024 - 11:05 UTC
Update - We are continuing to work on a fix for this issue.
Apr 30, 2024 - 22:00 UTC
Identified - We are experiencing degradation in SMS delivery towards 9mobile (ex. Etisalat), Nigeria (NNC: 62160) network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Apr 30, 2024 - 04:50 UTC
Afghanistan Operational
SMS Operational
Voice Operational
Albania Operational
SMS Operational
Voice Operational
Algeria Operational
SMS Operational
Voice Operational
American Samoa Operational
SMS Operational
Voice Operational
Andorra Operational
SMS Operational
Voice Operational
Angola Operational
SMS Operational
Voice Operational
Anguilla Operational
SMS Operational
Voice Operational
Antigua and Barbuda Operational
SMS Operational
Voice Operational
Argentina Operational
SMS Operational
Voice Operational
Armenia Operational
SMS Operational
Voice Operational
Aruba Operational
SMS Operational
Voice Operational
Australia Operational
SMS Operational
Voice Operational
Austria Operational
SMS Operational
Voice Operational
Azerbaijan Operational
SMS Operational
Voice Operational
Bahamas Operational
SMS Operational
Voice Operational
Bahrain Operational
SMS Operational
Voice Operational
Bangladesh Operational
SMS Operational
Voice Operational
Barbados Operational
SMS Operational
Voice Operational
Belarus Operational
SMS Operational
Voice Operational
Belgium Operational
SMS Operational
Voice Operational
Belize Operational
SMS Operational
Voice Operational
Benin Operational
SMS Operational
Voice Operational
Bermuda Operational
SMS Operational
Voice Operational
Bhutan Operational
SMS Operational
Voice Operational
Bolivia Operational
SMS Operational
Voice Operational
Bosnia and Herzegovina Operational
SMS Operational
Voice Operational
Botswana Partial Outage
SMS Partial Outage
Voice Operational
USSD Operational
Brazil Partial Outage
SMS Partial Outage
Voice Operational
Brunei Darussalam Operational
SMS Operational
Voice Operational
Bulgaria Operational
SMS Operational
Voice Operational
Burkina Faso Operational
SMS Operational
Voice Operational
Burundi Operational
SMS Operational
Voice Operational
Cabo Verde Operational
SMS Operational
Voice Operational
Cambodia Operational
SMS Operational
Voice Operational
Cameroon Partial Outage
SMS Partial Outage
Voice Operational
Canada Operational
SMS Operational
Voice Operational
MMS Operational
Caribbean Netherlands Operational
SMS Operational
Voice Operational
Cayman Islands Operational
SMS Operational
Voice Operational
Central African Republic Operational
SMS Operational
Voice Operational
Chad Operational
SMS Operational
Voice Operational
USSD Operational
Chile Operational
SMS Operational
Voice Operational
China Operational
SMS Operational
Voice Operational
Colombia Operational
SMS Operational
Voice Operational
Comoros Operational
SMS Operational
Voice Operational
Congo Operational
SMS Operational
Voice Operational
Congo (Democratic Republic) Operational
SMS Operational
Voice Operational
USSD Operational
Cook Islands Operational
SMS Operational
Voice Operational
Costa Rica Operational
SMS Operational
Voice Operational
Cote d'Ivoire Operational
SMS Operational
Voice Operational
Croatia Operational
SMS Operational
Voice Operational
Cuba Operational
SMS Operational
Voice Operational
Curacao Operational
SMS Operational
Voice Operational
Cyprus Operational
SMS Operational
Voice Operational
Czech Republic Operational
SMS Operational
Voice Operational
Denmark Operational
SMS Operational
Voice Operational
Djibouti Operational
SMS Operational
Voice Operational
Dominica Operational
SMS Operational
Voice Operational
Dominican Republic Operational
SMS Operational
Voice Operational
Ecuador Operational
SMS Operational
Voice Operational
Egypt Operational
SMS Operational
Voice Operational
El Salvador Operational
SMS Operational
Voice Operational
Equatorial Guinea Operational
SMS Operational
Voice Operational
Eritrea Operational
SMS Operational
Voice Operational
Estonia Operational
SMS Operational
Voice Operational
Eswatini Operational
SMS Operational
Voice Operational
USSD Operational
Ethiopia Operational
SMS Operational
Voice Operational
USSD Operational
Falkland Islands Operational
SMS Operational
Voice Operational
Faroe Islands Operational
SMS Operational
Voice Operational
Fiji Operational
SMS Operational
Voice Operational
Finland Operational
SMS Operational
Voice Operational
France Under Maintenance
SMS Operational
Voice Under Maintenance
French Guiana Operational
SMS Operational
Voice Operational
French Polynesia Operational
SMS Operational
Voice Operational
French Southern Territories Operational
SMS Operational
Voice Operational
Gabon Operational
SMS Operational
Voice Operational
USSD Operational
Gambia Operational
SMS Operational
Voice Operational
Georgia Operational
SMS Operational
Voice Operational
Germany Operational
SMS Operational
Voice Operational
Ghana Operational
SMS Operational
Voice Operational
USSD Operational
Gibraltar Operational
SMS Operational
Voice Operational
Greece Operational
SMS Operational
Voice Operational
Greenland Operational
SMS Operational
Voice Operational
Grenada Operational
SMS Operational
Voice Operational
Guadeloupe Operational
SMS Operational
Voice Operational
Guam Operational
SMS Operational
Voice Operational
Guatemala Operational
SMS Operational
Voice Operational
Guernsey Operational
SMS Operational
Voice Operational
Guinea Operational
SMS Operational
Voice Operational
Guinea-Bissau Operational
SMS Operational
Voice Operational
Guyana Operational
SMS Operational
Voice Operational
Haiti Operational
SMS Operational
Voice Operational
Honduras Operational
SMS Operational
Voice Operational
Hong Kong Operational
SMS Operational
Voice Operational
MMS Operational
Hungary Operational
SMS Operational
Voice Operational
Iceland Operational
SMS Operational
Voice Operational
India Operational
SMS Operational
Voice Operational
Indonesia Operational
SMS Operational
Voice Operational
Iran Operational
SMS Operational
Voice Operational
Iraq Operational
SMS Operational
Voice Operational
Ireland Operational
SMS Operational
Voice Operational
Isle of Man Operational
SMS Operational
Voice Operational
Israel Operational
SMS Operational
Voice Operational
Italy Operational
SMS Operational
Voice Operational
Jamaica Operational
SMS Operational
Voice Operational
Japan Operational
SMS Operational
Voice Operational
Jersey Operational
SMS Operational
Voice Operational
Jordan Operational
SMS Operational
Voice Operational
Kazakhstan Operational
SMS Operational
Voice Operational
Kenya Operational
SMS Operational
Voice Operational
USSD Operational
Kiribati Operational
SMS Operational
Voice Operational
Korea, the Republic of Operational
SMS Operational
Voice Operational
MMS Operational
Kosovo Operational
SMS Operational
Voice Operational
Kuwait Operational
SMS Operational
Voice Operational
Kyrgyzstan Operational
SMS Operational
Voice Operational
Lao People's Democratic Republic Operational
SMS Operational
Voice Operational
Latvia Operational
SMS Operational
Voice Operational
Lebanon Operational
SMS Operational
Voice Operational
Lesotho Operational
SMS Operational
Voice Operational
Liberia Operational
SMS Operational
Voice Operational
USSD Operational
Libya Operational
SMS Operational
Voice Operational
Liechtenstein Operational
SMS Operational
Voice Operational
Lithuania Operational
SMS Operational
Voice Operational
Luxembourg Operational
SMS Operational
Voice Operational
Macao Operational
SMS Operational
Voice Operational
Madagascar Operational
SMS Operational
Voice Operational
Malawi Operational
SMS Operational
Voice Operational
USSD Operational
Malaysia Operational
SMS Operational
Voice Operational
Maldives Operational
SMS Operational
Voice Operational
Mali Operational
SMS Operational
Voice Operational
Malta Operational
SMS Operational
Voice Operational
Marshall Islands Operational
SMS Operational
Voice Operational
Martinique Operational
SMS Operational
Voice Operational
Mauritania Operational
SMS Operational
Voice Operational
Mauritius Operational
SMS Operational
Voice Operational
Mayotte Operational
SMS Operational
Voice Operational
Mexico Operational
SMS Operational
Voice Operational
Micronesia (Federated States of) Operational
SMS Operational
Voice Operational
Moldova Operational
SMS Operational
Voice Operational
Monaco Operational
SMS Operational
Voice Operational
Mongolia Operational
SMS Operational
Voice Operational
Montenegro Operational
SMS Operational
Voice Operational
Montserrat Operational
SMS Operational
Voice Operational
Morocco Operational
SMS Operational
Voice Operational
Mozambique Operational
SMS Operational
Voice Operational
USSD Operational
Myanmar Operational
SMS Operational
Voice Operational
Namibia Operational
SMS Operational
Voice Operational
USSD Operational
Nauru Operational
SMS Operational
Voice Operational
Nepal Operational
SMS Operational
Voice Operational
Netherlands Operational
SMS Operational
Voice Operational
New Caledonia Operational
SMS Operational
Voice Operational
New Zealand Operational
SMS Operational
Voice Operational
Nicaragua Operational
SMS Operational
Voice Operational
Niger Operational
SMS Operational
Voice Operational
Nigeria Major Outage
SMS ? Major Outage
Voice Operational
USSD ? Operational
Norfolk Island Operational
SMS Operational
Voice Operational
North Macedonia Operational
SMS Operational
Voice Operational
Norway Operational
SMS Operational
Voice Operational
Oman Operational
SMS Operational
Voice Operational
Pakistan Operational
SMS Operational
Voice Operational
Palau Operational
SMS Operational
Voice Operational
Palestine Operational
SMS Operational
Voice Operational
Panama Operational
SMS Operational
Voice Operational
Papua New Guinea Operational
SMS Operational
Voice Operational
Paraguay Operational
SMS Operational
Voice Operational
Peru Operational
SMS Operational
Voice Operational
Philippines Operational
SMS Operational
Voice Operational
Poland Operational
SMS Operational
Voice Operational
Portugal Operational
SMS Operational
Voice Operational
Puerto Rico Operational
SMS Operational
Voice Operational
Qatar Operational
SMS Operational
Voice Operational
Reunion Operational
SMS Operational
Voice Operational
Romania Operational
SMS Operational
Voice Operational
Russian Federation Under Maintenance
SMS Under Maintenance
Voice Operational
Rwanda Operational
SMS Operational
Voice Operational
Saint Helena Operational
SMS Operational
Voice Operational
Saint Kitts and Nevis Operational
SMS Operational
Voice Operational
Saint Lucia Operational
SMS Operational
Voice Operational
Saint Pierre and Miquelon Operational
SMS Operational
Voice Operational
Saint Vincent and The Grenadines Operational
SMS Operational
Voice Operational
Samoa Operational
SMS Operational
Voice Operational
San Marino Operational
SMS Operational
Voice Operational
Sao Tome and Principe Operational
SMS Operational
Voice Operational
Saudi Arabia Operational
SMS Operational
Voice Operational
Senegal Operational
SMS Operational
Voice Operational
USSD Operational
Serbia Operational
SMS Operational
Voice Operational
Seychelles Operational
SMS Operational
Voice Operational
Sierra Leone Operational
SMS Operational
Voice Operational
Singapore Operational
SMS Operational
Voice Operational
Sint Maarten Operational
SMS Operational
Voice Operational
Slovakia Operational
SMS Operational
Voice Operational
Slovenia Operational
SMS Operational
Voice Operational
Solomon Islands Operational
SMS Operational
Voice Operational
Somalia Operational
SMS Operational
Voice Operational
South Africa Operational
SMS Operational
Voice Operational
USSD Operational
South Sudan Operational
SMS Operational
Voice Operational
Spain Operational
SMS Operational
Voice Operational
Sri Lanka Operational
SMS Operational
Voice Operational
Sudan Operational
SMS Operational
Voice Operational
Suriname Operational
SMS Operational
Voice Operational
Sweden Operational
SMS Operational
Voice Operational
Switzerland Operational
SMS Operational
Voice Operational
Syria Operational
SMS Operational
Voice Operational
Taiwan Operational
SMS Operational
Voice Operational
Tajikistan Operational
SMS Operational
Voice Operational
Tanzania Operational
SMS Operational
Voice Operational
USSD Operational
Thailand Operational
SMS Operational
Voice Operational
Timor-Leste Operational
SMS Operational
Voice Operational
Togo Operational
SMS Operational
Voice Operational
Tonga Operational
SMS Operational
Voice Operational
Trinidad and Tobago Operational
SMS Operational
Voice Operational
Tunisia Operational
SMS Operational
Voice Operational
Turkey Operational
SMS Operational
Voice Operational
Turkmenistan Operational
SMS Operational
Voice Operational
Turks and Caicos Islands Operational
SMS Operational
Voice Operational
Tuvalu Operational
SMS Operational
Voice Operational
Uganda Operational
SMS Operational
Voice Operational
USSD Operational
Ukraine Operational
SMS Operational
Voice Operational
United Arab Emirates Operational
SMS Operational
Voice Operational
United Kingdom Operational
SMS Operational
Voice Operational
United States Operational
SMS Operational
Voice Operational
MMS Operational
Uruguay Operational
SMS Operational
Voice Operational
Uzbekistan Operational
SMS Operational
Voice Operational
Venezuela Operational
SMS Operational
Voice Operational
Vanuatu Operational
SMS Operational
Voice Operational
Vietnam Operational
SMS Operational
Voice Operational
Virgin Islands (British) Operational
SMS Operational
Voice Operational
Wallis and Futuna Operational
SMS Operational
Voice Operational
Yemen Operational
SMS Operational
Voice Operational
Zambia Operational
SMS Operational
Voice Operational
USSD Operational
Zimbabwe Operational
SMS Operational
Voice Operational
USSD Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Please be informed that T-Mobile US (NNC:310260) network, United States operator will conduct technical maintenance during the period indicated below:

Start: 22.05.2024 05:00 UTC
End: 22.05.2024 11:00 UTC


Channel impacted: MMS

During the maintenance window, there could be intermittent delays delivering MMS to handsets.

Posted on May 21, 2024 - 00:45 UTC
Please be informed that Beeline (VimpelCom) (NNC:25099) network, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 22.05.2024 21:00 UTC
End: 23.05.2024 00:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

Posted on May 14, 2024 - 07:18 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 10, 2024 - 16:18 UTC
Scheduled - Please note that our partner operator will be carrying out technical maintenance during the periods indicated below:

Start: 23.05.2024 03:00 UTC
End: 23.05.2024 07:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handsets.

May 10, 2024 - 16:00 UTC
SCHEDULED
Please be informed that MVNO Legos (NNC: 20817), France operator will conduct technical maintenance during the period indicated below:

Start: (23th of May at 20:00 UTC)
End: (24th of May at 02:00 UTC)

Channel impacted: Voice

During the maintenance window, there could be possible perturbation on call establishment with possibility to call back.

Expected duration of the degradation < 30 minutes

Posted on May 08, 2024 - 19:37 UTC
Please be informed that Beeline (VimpelCom) (NNC:25099) network, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 24.05.2024 22:00 UTC
End: 24.05.2024 23:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

Posted on May 06, 2024 - 19:28 UTC
Please note that our partner operator will be carrying out technical maintenance during the periods indicated below:

Start: 30.05.2024 03:00 UTC
End: 30.05.2024 07:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handsets.

Posted on May 10, 2024 - 16:04 UTC
Update - Please be informed that Verizon Wireless (NNC:311480) network, United States operator will conduct technical maintenance during the period indicated below:

Start: 30.07.2024 04:00 UTC
End: 02.08.2024 10:00 UTC

Channel impacted: MMS

During the maintenance window, there could be intermittent delays delivering MMS to handsets.

May 21, 2024 - 14:04 UTC
Scheduled - Please be informed that Verizon Wireless (NNC:311480) network, United States operator will conduct technical maintenance during the period indicated below:

Start: 30.07.2024 04:00 UTC
End: 02.08.2024 10:00 UTC

Channel impacted: MMS

During the maintenance window, there could be intermittent delays delivering MMS to handsets.

May 21, 2024 - 07:04 UTC
Past Incidents
May 21, 2024
Resolved - Previously reported degradation in SMS delivery towards Telecel Zimbabwe (NNC: 64803) network, Zimbabwe has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 21, 12:22 UTC
Identified - We are experiencing degradation in local SMS delivery towards Telecel Zimbabwe (NNC: 64803) network, Zimbabwe. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 20, 08:35 UTC
Completed - The scheduled maintenance has been completed.
May 21, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 21, 01:00 UTC
Scheduled - Please be informed that Beeline (VimpelCom) (NNC:25099) network, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 21.05.2024 01:00 UTC
End: 21.05.2024 04:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

May 8, 17:46 UTC
Completed - The scheduled maintenance has been completed.
May 21, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 21:00 UTC
Scheduled - Please be informed that Bouygues Telecom (NNC:20820) network, France operator will conduct technical maintenance during the period indicated below:

Start: 20.05.2024 21:00 UTC
End: 21.05.2024 04:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

May 9, 03:50 UTC
Completed - The scheduled maintenance has been completed.
May 21, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 20:00 UTC
Scheduled - Please be informed that Tele2 NNC - 25020, Russian federation operator will conduct technical maintenance during the period indicated below:

Start: 20.05.2024 20:00 UTC
End: 21.05.2024 00:01 UTC


Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

May 10, 17:00 UTC
May 20, 2024
Resolved - Previously reported degradation in SMS delivery towards Airtel (NNC: 63903) network, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 20, 19:39 UTC
Monitoring - Previously reported degradation is no longer present although we haven't yet received official confirmation from the MNO. We will continue to monitor the connection to ensure no further issues are observed
May 20, 19:08 UTC
Identified - We are experiencing degradation in SMS delivery towards Airtel (NNC: 63903) network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 20, 16:07 UTC
May 19, 2024

No incidents reported.

May 18, 2024
May 17, 2024
Resolved - Previously reported degradation in SMS delivery towards Smart Communications (NNC:51503) network, Philippines has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 17, 21:53 UTC
Identified - We are experiencing degradation in SMS delivery towards Smart Communications (NNC:51503) network, Philippines. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 17, 21:10 UTC
Completed - The scheduled maintenance has been completed.
May 17, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 17, 05:00 UTC
Scheduled - Please be informed that T-Mobile US (NNC:310260), United States, operator will conduct technical maintenance during the period indicated below:

Start: 17.05.2024 05:00 UTC
End: 17.05.2024 12:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

May 17, 00:07 UTC
Resolved - Previously reported degradation in SMS delivery towards Vodacom (NNC: 64004) network,Tanzania has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 17, 10:34 UTC
Identified - We are experiencing degradation in SMS delivery towards Vodacom (NNC: 64004) network,Tanzania. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 16, 23:22 UTC
Completed - The scheduled maintenance has been completed.
May 17, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 22:00 UTC
Scheduled - Please be informed that Vodafone Qatar(NNC: 42702) operator will conduct technical maintenance during the period indicated below:

Start: 16.05.2024 22:00 UTC
End: 17.05.2024 04:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

May 10, 17:06 UTC
Completed - The scheduled maintenance has been completed.
May 17, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 22:00 UTC
Scheduled - Please be informed that life:) (Astelit) (NNC:25506), Ukraine operator will conduct technical maintenance during the period indicated below:

Start: 16.05.2024 22:00 UTC
End: 17.05.2024 00:00 UTC


Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

May 16, 00:58 UTC
May 16, 2024
Resolved - Previously reported MMS degradation in delivery towards T-Mobile US (NNC: 310260) network, United States has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 16, 18:54 UTC
Monitoring - A fix has been implemented on MNO side and we can see some improvements in the message delivery now. We will continue to monitor the connection to ensure no further issues are observed
May 16, 17:57 UTC
Identified - We are experiencing MMS degradation in delivery towards T-Mobile US (NNC: 310260) network, United States. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 16, 11:23 UTC
Resolved - Previously reported degradation in SMS delivery towards Mobitel (Telekom Slovenije) (NNC: 29341) network, Slovenia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 16, 10:47 UTC
Identified - We are experiencing degradation in SMS delivery towards Mobitel (Telekom Slovenije) (NNC: 29341) network, Slovenia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 15, 20:39 UTC
Resolved - Previously reported degradation in SMS delivery towards Telenor Pakistan (NNC:41006) network, Pakistan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 16, 10:27 UTC
Identified - We are experiencing degradation in SMS delivery towards Telenor Pakistan (NNC:41006) network, Pakistan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 15, 16:58 UTC
Resolved - Previously reported degradation in SMS delivery towards MTN CI (NNC:61205) network, Cote d'Ivoire has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 16, 10:11 UTC
Identified - We are experiencing degradation in SMS delivery towards MTN CI (NNC:61205) network, Cote d'Ivoire. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 14, 14:07 UTC
Resolved - We have noticed temporary MMS delivery degradation towards T-Mobile US (NNC:310260) network, United States.

Details:
Start: 16.05.2024. 07:20 UTC
End: 16.05.2024. 08:30 UTC

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks within the given time period.

We will continue to monitor delivery to ensure no further issues are observed.

May 16, 10:07 UTC
Resolved - We have noticed temporary MMS delivery degradation towards T-Mobile US (NNC:310260) network, United States.

Details:
Start: 16.05.2024. 07:20 UTC
End: 16.05.2024. 08:30 UTC

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks within the given time period.

We will continue to monitor delivery to ensure no further issues are observed.

May 16, 10:07 UTC
Resolved - Previously reported degradation in SMS delivery towards Banglalink (NNC: 47003) network, Bangladesh has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 16, 09:59 UTC
Identified - We are experiencing degradation in SMS delivery towards Banglalink (NNC: 47003) network, Bangladesh. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 15, 20:18 UTC
Resolved - Previously reported degradation in SMS delivery towards Viettel (NNC: 64208) network, Burundi has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 16, 09:29 UTC
Update - We are continuing to work on a fix for this issue.
May 13, 21:03 UTC
Identified - We are experiencing degradation in SMS delivery towards Viettel (NNC: 64208) network, Burundi. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 13, 21:01 UTC
Completed - The scheduled maintenance has been completed.
May 16, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 04:00 UTC
Scheduled - Please note that our partner operator will be carrying out technical maintenance during the periods indicated below:
May 10, 15:00 UTC
Resolved - This is to inform you that previously reported processing degradation over voice text-to-speech channel towards multiple networks in Indonesia has been resolved. We will continue to monitor the connection with the MNO to ensure no further call failures are observed.
May 16, 08:37 UTC
Identified - We are experiencing processing degradation over voice text-to-speech channel towards multiple networks in Indonesia. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 16, 07:45 UTC
Completed - The scheduled maintenance has been completed.
May 16, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 16, 03:00 UTC
Scheduled - Please note that our partner operator will be carrying out technical maintenance during the periods indicated below:

Start: 16.05.2024 03:00 UTC
End: 16.05.2024 07:00 UTC

Channel impacted: SMS | MMS

During the maintenance window, there could be intermittent delays delivering SMS/MMS to handsets.

May 10, 15:52 UTC
Completed - The scheduled maintenance has been completed.
May 16, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 23:00 UTC
Scheduled - Please be informed that Bouygues Telecom, NNC - 20820,20821,20888, France operator will conduct technical maintenance during the periods indicated below:

Start: 15.05.2024 23:00 UTC
End: 16.05.2024 06:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

May 7, 17:30 UTC
Resolved - We have noticed temporary SMS delivery degradation towards ClearSky Networks - United States within the following time frame:

Start: 16.05.2024 02:35 UTC
End: 16.05.2024 05:30 UTC

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.

We will continue to monitor delivery to ensure no further issues are observed.

May 16, 05:44 UTC
Resolved - Previously reported degradation in SMS delivery towards Telesur ( NNC: 74602 ) network, Suriname has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 16, 03:39 UTC
Identified - We are experiencing degradation in SMS delivery towards Telesur ( NNC: 74602 ) network, Suriname. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 12, 01:54 UTC
Completed - The scheduled maintenance has been completed.
May 16, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 20:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 8, 19:27 UTC
Scheduled - Please be informed that MVNO Legos (NNC: 20817), France operator will conduct technical maintenance during the period indicated below:

Start: (15th of May at 20:00 UTC)
End: (16th of May at 02:00 UTC)

Channel impacted: Voice

During the maintenance window, there could be possible perturbation on call establishment with possibility to call back.

Expected duration of the degradation < 30 minutes

May 8, 19:14 UTC
Completed - The scheduled maintenance has been completed.
May 16, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 20:00 UTC
Scheduled - Please be informed that "Tele2" (NNC:25020), Russian Federation operator will conduct multiple technical maintenances during the period indicated below:

Start: 20:00 15.05.2024 End: 00:00 16.05.2024 UTC
Start: 20:00 20.05.2024 End: 00:00 21.05.2024 UTC
Start: 20:00 22.05.2024 End: 00:00 23.05.2024 UTC
Start: 20:00 27.05.2024 End: 00:00 28.05.2024 UTC
Start: 20:00 29.05.2024 End: 00:00 30.05.2024 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

May 6, 17:56 UTC
May 15, 2024
Completed - The scheduled maintenance has been completed.
May 15, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 20:00 UTC
Scheduled - Please be informed that Megafon (NNC:25002), Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 15.05.2024 20:00 UTC
End: 15.05.2024 23:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

May 14, 03:13 UTC
Completed - The scheduled maintenance has been completed.
May 15, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 21:00 UTC
Scheduled - Please be informed that Beeline (VimpelCom) (NNC:25099) network, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 15.05.2024 21:00 UTC
End: 15.05.2024 22:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

May 14, 07:24 UTC
Completed - The scheduled maintenance has been completed.
May 15, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 03:00 UTC
Scheduled - Please be informed that T-Mobile US (NNC:310260), United States, operator will conduct technical maintenance during the period indicated below:

Start: 15.05.2024 03:00 UTC
End: 15.05.2024 11:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

May 15, 01:15 UTC
Resolved - Previously reported degradation of multiple channels towards Vodacom Tanzania (NNC: 64004) network has been resolved. Details are as follows:

SMS - traffic is now being delivered in a timely manner.
USSD - customers are now receiving USSD short codes in a timely manner.

We will continue to monitor the connection with the MNO to ensure no further issues are observed.

May 15, 04:29 UTC
Update - Updated situation regarding the degradation over the multiple channels towards Vodacom Tanzania (NNC: 64004) network is:


SMS - customers continue to experience irregular delivery with inconsistent delivery times
USSD - customers are now receiving USSD short codes in a timely manner.

Our dedicated engineering team continues to work with the MNO to resolve the situation at hand, we will post update as new information is available.

May 14, 22:45 UTC
Update - We are experiencing degradation over multiple channels towards Vodacom Tanzania (NNC: 64004) network. Affected channels and impact is:


SMS - customers may experience irregular delivery with inconsistent delivery times
USSD - customers may experience degradation in requesting USSD short codes


Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 12, 14:58 UTC
Identified - We are experiencing degradation in SMS delivery towards Vodacom Tanzania (NNC: 64004) network. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 12, 14:24 UTC
Resolved - Previously reported degradation in SMS delivery towards MTN CI (NNC:61205) network, Cote d'Ivoire has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 15, 03:00 UTC
Identified - We are experiencing degradation in SMS delivery towards MTN CI (NNC:61205) network, Cote d'Ivoire. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 15, 00:11 UTC
May 14, 2024
Resolved - Previously reported degradation in SMS delivery towards U.S. Cellular (NNC:311580) network, United States has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 14, 10:43 UTC
Identified - We are experiencing degradation in SMS delivery towards U.S. Cellular (NNC:311580) network, United States. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 14, 05:44 UTC
Completed - The scheduled maintenance has been completed.
May 14, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 23:00 UTC
Scheduled - Please be informed that Bouygues Telecom, NNC - 20820,20821,20888, France operator will conduct technical maintenance during the periods indicated below:

Start: 13.05.2024 23:00 UTC
End: 14.05.2024 06:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

May 7, 17:28 UTC
Completed - The scheduled maintenance has been completed.
May 14, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 20:00 UTC
Scheduled - Please be informed that "Tele2" (NNC:25020), Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 13.05.2024. 20:00 UTC
End: 14.05.2024. 00:00 UTC


Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

May 6, 16:09 UTC
Completed - The scheduled maintenance has been completed.
May 14, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 21:00 UTC
Scheduled - Please be informed that Beeline (VimpelCom) (NNC:25099) network, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 13.05.2024 21:00 UTC
End: 14.05.2024 00:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

May 7, 17:57 UTC
May 13, 2024
Resolved - Previously reported degradation in SMS delivery towards Claro (NNC: 74001) network, Ecuador has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 13, 16:40 UTC
Update - We are continuing to work on a fix for this issue.
May 13, 16:38 UTC
Identified - We are experiencing degradation in SMS delivery towards Claro (NNC: 74001) network, Ecuador You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 13, 14:02 UTC
Resolved - Previously reported degradation in SMS delivery towards Tigo (Millicom International Cellular S.A.) (NNC:73603) network, Bolivia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 13, 16:33 UTC
Identified - We are experiencing degradation in SMS delivery towards Tigo (Millicom International Cellular S.A.) (NNC:73603) network, Bolivia . You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 10, 19:07 UTC
Resolved - Previously reported degradation of multiple channels towards TELKOM (8TA) (NNC:65502) network, South Africa has been resolved. Details are as follows:

VOICE NM/TTS - Traffic is now being delivered in a timely manner
SMS - Traffic is now being delivered in a timely manner

We will continue to monitor the connection with the MNO to ensure no further issues are observed.

May 13, 16:28 UTC
Monitoring - Previously reported degradation is no longer present although we haven't yet received official confirmation from the MNO. We will continue to monitor the connection to ensure no further issues are observed
May 13, 16:11 UTC
Identified - We are experiencing degradation over multiple channels towards TELKOM (8TA) (NNC:65502) network, South Africa. Affected channels and impact is:

VOICE NM/TTS - processing degradation over voice number masking and text-to-speech channels
SMS - irregular delivery with inconsistent delivery times

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 13, 13:12 UTC
Resolved - Previously reported degradation in SMS delivery towards UzMobile (NNC:43408) network, Uzbekistan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 13, 13:36 UTC
Update - We are continuing to work on a fix for this issue.
May 11, 16:10 UTC
Identified - We are experiencing degradation in SMS delivery towards UzMobile (NNC:43408) network, Uzbekistan . You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 11, 15:05 UTC
Resolved - Previously reported degradation in SMS delivery towards AWCC (Afghan Wireless Communication Company) ( NNC: 41201 ) network, Afghanistan has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 13, 12:39 UTC
Identified - We are experiencing degradation in SMS delivery towards AWCC (Afghan Wireless Communication Company) ( NNC: 41201 ) network, Afghanistan. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 12, 05:41 UTC
Resolved - Previously reported degradation in SMS delivery towards Safaricom (NNC: 63902) network, Kenya has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 13, 12:02 UTC
Identified - We are experiencing degradation in SMS delivery towards Safaricom (NNC: 63902) network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 12, 11:34 UTC
Resolved - Previously reported degradation in SMS delivery towards Belize Telecommunications (Belize Telemedia Ltd) (NNC:70267), Belize has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 13, 11:47 UTC
Identified - We are experiencing degradation in SMS delivery towards Belize Telecommunications (Belize Telemedia Ltd) (NNC:70267) network. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 12, 20:42 UTC
Resolved - We experienced temporary processing degradation over voice number masking channel towards multiple networks in Taiwan within the following time frame:

Start: 13.05.2024 09:40 UTC
End: 13.05.2024 10:20 UTC

We will continue to monitor the connection with the MNO to ensure no further disruptions of connectivity or call quality are observed.

May 13, 11:03 UTC
Resolved - Previously reported degradation in SMS delivery towards MILLICOM TCHAD (NNC:62203) network, Chad has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 13, 07:37 UTC
Identified - We are experiencing degradation in SMS delivery towards MILLICOM TCHAD (NNC:62203) network, Chad. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 13, 03:34 UTC
Resolved - We experienced temporary processing degradation over voice number masking and text-to-speech channels towards Multiple networks in Sri Lanka within the following time frame:

Start: 13.05.2024 06:50
End: 13.05.2024 07:15

We will continue to monitor the connection with the MNO to ensure no further disruptions of connectivity or call quality are observed.

May 13, 07:21 UTC
May 12, 2024
Resolved - Previously reported degradation in requesting USSD short codes towards Vodacom Mozambique (NNC:64304) network, Mozambique has been resolved. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 12, 23:50 UTC
Identified - We are experiencing degradation in requesting USSD short codes towards Vodacom Mozambique (NNC: 64304) network, . Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 12, 18:08 UTC
Resolved - This is to inform you that previously reported processing degradation over voice number masking and text-to-speech channels towards multiple networks in India has been resolved. We will continue to monitor the connection with the MNO to ensure no further disruptions of connectivity or call quality are observed.
May 12, 18:37 UTC
Update - We are experiencing processing degradation over voice number masking and text-to-speech channels towards Reliance Jio multiple networks across Mumbai, Kolkata and Delhi circles, and Vodafone multiple networks in Delhi circles. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 11, 13:13 UTC
Update - We are experiencing processing degradation over voice number masking and text-to-speech channels towards multiple networks across Mumbai, Kolkata and Delhi circles. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 11, 08:53 UTC
Update - We are experiencing processing degradation over voice number masking and text-to-speech channels towards multiple networks across Chennai, Kolkata and Delhi circles. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 10, 21:41 UTC
Update - We are experiencing processing degradation over voice number masking and text-to-speech channels towards multiple networks across Chennai and Kolkata circles. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 10, 09:05 UTC
Update - We are experiencing processing degradation over voice number masking and text-to-speech channels towards multiple networks across Mumbai, Chennai, Kolkata and New Delhi circles. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 10, 06:18 UTC
Update - We are experiencing processing degradation over voice number masking channels towards multiple networks, Chennai, Kolkata and Mumbai Circles, India. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 9, 12:44 UTC
Update - We are continuing to work on a fix for this issue.
May 2, 17:14 UTC
Update - We are continuing to work on a fix for this issue.
May 2, 09:29 UTC
Update - We are continuing to work on a fix for this issue.
May 2, 09:27 UTC
Update - We are continuing to work on a fix for this issue.
Apr 30, 13:11 UTC
Update - We are continuing to work on a fix for this issue.
Apr 30, 13:08 UTC
Identified - We are experiencing processing degradation over voice number masking channels towards multiple networks, Chennai, Kolkata and Mumbai Circles, India. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Apr 19, 05:29 UTC
Resolved - Previously reported degradation in requesting USSD short codes towards Airtel network, Tanzania has been resolved. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 12, 10:48 UTC
Identified - We are experiencing degradation in requesting USSD short codes towards Airtel network, Tanzania. Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
May 12, 09:34 UTC
May 11, 2024
Completed - The scheduled maintenance has been completed.
May 11, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 18:30 UTC
Scheduled - Please be informed that there will be joint maintenance between Infobip and TATA supplier under New Delhi circle, during the period indicated below:

Start: 11/05/2024, 18:30:00
End: 11/05/2024, 22:00:00

Channel impacted: Voice

During the maintenance window, there could be intermittent call disconnects or call failures, but client impact is not expected.

May 10, 10:51 UTC
May 10, 2024
Resolved - Previously reported degradation in SMS delivery towards MVNO - Digi Spain Telecom (NNC:21422) network, Spain has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 10, 21:18 UTC
Identified - We are experiencing degradation in SMS delivery towards MVNO - Digi Spain Telecom (NNC:21422) network, Spain . You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 8, 18:35 UTC
Resolved - Previously reported degradation in SMS delivery towards Interop: Dish Wireless (NNC: 313340) network, United States has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 10, 21:09 UTC
Identified - We are experiencing degradation in SMS delivery towards Interop: Dish Wireless (NNC: 313340) network, United States. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 10, 17:48 UTC
Completed - The scheduled maintenance has been completed.
May 10, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 23:00 UTC
Scheduled - Please be informed that Vodafone Egypt (NNC: 60202), operator will conduct technical maintenance during the period indicated below:

Start: 09.05.2024 23:00 UTC
End: 10.05.2024 04:00 UTC


Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

May 8, 17:16 UTC
May 9, 2024
Resolved - Previously reported degradation in SMS delivery towards Africel Angola S.A. (NNC: 63105) network has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 9, 22:03 UTC
Monitoring - We're observing improvements in delivery rate.
May 9, 20:51 UTC
Identified - We are experiencing degradation in SMS delivery towards Africel Angola S.A. (NNC: 63105) network. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 9, 20:41 UTC
Resolved - Previously reported degradation in SMS delivery towards XL (NNC: 51011) network, Indonesia has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 9, 22:02 UTC
Identified - We are experiencing degradation in SMS delivery towards XL (NNC: 51011) network, Indonesia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 9, 19:44 UTC
Resolved - We have noticed temporary SMS delivery degradation towards Kyivstar (NNC:25503) network, Ukraine within the following time frame:

Start: 09 May 2024 09:00 UTC
End: 09 May 2024 20:00 UTC

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.

We will continue to monitor delivery to ensure no further issues are observed.

May 9, 20:48 UTC
Resolved - This is to inform you that previously reported processing degradation over voice number masking and text-to-speech channels towards multiple carriers has been resolved:

United States
Costa Rica
Puerto Rico

We will continue to monitor the connection with the MNOs to ensure no further issues are observed.

May 9, 20:00 UTC
Monitoring - Previously reported degradation is no longer present although we haven't yet received official confirmation. We will continue to monitor the connection to ensure no further issues are observed
May 9, 18:55 UTC
Identified - We are experiencing processing degradation over voice number masking and text-to-speech channels in the 3 different countries towards multiple carriers:

United States
Costa Rica
Puerto Rico

Impact: You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working to resolve the situation at hand, we will post update as new information is available.

May 9, 16:03 UTC
Resolved - Previously reported degradation in SMS delivery towards Movistar (NNC:74807) network, Uruguay has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 9, 17:30 UTC
Identified - We are experiencing degradation in SMS delivery towards Movistar (NNC:74807) network, Uruguay. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 8, 22:56 UTC
Resolved - Previously reported degradation in SMS delivery towards Banglalink (NNC: 47003 ) network, Bangladesh has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 9, 15:35 UTC
Identified - We are experiencing degradation in SMS delivery towards Banglalink (NNC: 47003 ) network, Bangladesh. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 8, 20:12 UTC
Resolved - Previously reported degradation in SMS delivery towards AT&T Mobility ( NNC: 310410,310030,310070,310080,310090,310150,310170,310280,310330,310411,310680,310950,311070,311090,313100) network, United States has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 9, 13:42 UTC
Identified - We are experiencing degradation in SMS delivery towards AT&T Mobility ( NNC: 310410,310030,310070,310080,310090,310150,310170,310280,310330,310411,310680,310950,311070,311090,313100 )network, United States. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 9, 07:49 UTC
Completed - The scheduled maintenance has been completed.
May 9, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 05:00 UTC
Scheduled - We are writing to inform you that T-Mobile USA will be conducting maintenance on their platform during the specified dates and times below.

Type: Operator Maintenance
Description: Clients may experience SMS MO and MT delays or rejects towards T-Mobile USA.

Start: 9 May 2024 05:00 UTC
End: 9 May 2024 09:00 UTC

Purpose: T-Mobile USA will be updating SMPP bind system ID

Impact: The customer can experience delays in message delivery.

Apr 30, 22:35 UTC
Completed - The scheduled maintenance has been completed.
May 9, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 9, 00:00 UTC
Scheduled - Please be informed that Etisalat Egypt (NNC: 60203) operator will conduct technical maintenance during the period indicated below:

Start: 09.05.2024 00:01 UTC
End: 09.05.2024 04:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

May 8, 17:23 UTC
Completed - The scheduled maintenance has been completed.
May 9, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 20:00 UTC
Scheduled - Please be informed that "Tele2" (NNC:25020), Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 08.05.2024. 20:00 UTC
End: 09.05.2024. 00:00 UTC


Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

May 8, 20:00 UTC
May 8, 2024
Resolved - Previously reported degradation in SMS delivery towards Malitel (NNC: 61001) network, Mali has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 8, 20:17 UTC
Identified - We are experiencing degradation in SMS delivery towards "Malitel (NNC: 61001) network, Mali. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 8, 18:09 UTC
Resolved - Previously reported degradation in SMS delivery towards Bitel (Viettel Peru SAC) (NNC: 71615) network, Peru has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 8, 17:39 UTC
Update - We're continuing working on the case to fix the issue.
May 8, 16:50 UTC
Identified - We are experiencing degradation in SMS delivery towards Bitel (Viettel Peru SAC) (NNC: 71615) network, Peru. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 2, 07:48 UTC
Resolved - Previously reported degradation in requesting USSD short codes towards TELKOM (8TA) (NNC:65502) network, South Africa has been resolved. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 8, 17:31 UTC
Identified - We are experiencing degradation in requesting USSD short codes towards TELKOM (8TA) (NNC:65502) network, South Africa. Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Apr 29, 08:56 UTC
Resolved - Incident has been resolved.
May 8, 16:31 UTC
Identified - We are experiencing degradation in SMS delivery towards Telecel Zimbabwe (NNC: 64803) network, Zimbabwe. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 8, 12:41 UTC
Resolved - We have noticed temporary SMS delivery degradation towards ClearSky: Inteliquent (NNC:312850) network, United States within the following time frame:

Start:08.05.2024 14:10 UTC
End: 08.05.2024 15:05 UTC

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending to this network within time window provided.

We will continue to monitor delivery to ensure no further issues are observed.

May 8, 15:48 UTC
Completed - The scheduled maintenance has been completed.
May 8, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 8, 04:00 UTC
Scheduled - Please be informed that following networks: AT&T Mexico (Nextel & Iusacell) (NNC:33405), Telcel (Radiomovil Dipsa S.A.) (NNC:33402), movistar (Pegaso PCS) (NNC:33403), Altan (NNC:334140), Mexico operator will conduct technical maintenance during the period indicated below:

Start: 08.05.2024 04:00 UTC
End: 08.05.2024 06:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

May 7, 03:05 UTC
Resolved - Previously reported degradation in SMS delivery towards Vodacom Mozambique (NNC:64304) network, Mozambique has been resolved. Traffic is now being delivered with delivery reports in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
May 8, 04:57 UTC
Identified - We are experiencing degradation in SMS delivery towards Vodacom Mozambique (NNC: 64304 ) network, Mozambique . You may experience issues with delivery reports while sending towards the specified network. However traffic delivery is unaffected.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

May 7, 08:56 UTC
May 7, 2024
Completed - The scheduled maintenance has been completed.
May 7, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 19:00 UTC
Scheduled - Please be informed that StarHub Mobile (NNC: 52505), Singapore operator will conduct technical maintenance during the period indicated below:

Start: 07.05.2024 19:00 UTC
End: 07.05.2024 22:00UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

Apr 26, 06:49 UTC
Completed - The scheduled maintenance has been completed.
May 7, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 7, 05:00 UTC
Scheduled - Please be informed that AT&T Mexico (Nextel & Iusacell) (NNC:33405) network, Mexico operator will conduct technical maintenance during the period indicated below:

Start: 07.05.2024 05:00 UTC
End: 07.05.2024 11:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

May 7, 01:48 UTC
Completed - The scheduled maintenance has been completed.
May 7, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 20:00 UTC
Scheduled - Please be informed that "Tele2" (NNC:25020), Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 06.05.2024. 20:00 UTC
End: 07.05.2024. 00:00 UTC


Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

May 6, 20:00 UTC
Completed - The scheduled maintenance has been completed.
May 7, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 6, 21:00 UTC
Scheduled - Please be informed that Beeline (VimpelCom) (NNC:25099) network, Russian Federation operator will conduct technical maintenance during the period indicated below:

Start: 06.05.2024 21:00 UTC
End: 07.05.2024 00:00 UTC

Channel impacted: SMS

During the maintenance window, there could be intermittent delays delivering SMS to handsets.

Apr 26, 02:25 UTC