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Multiple Countries - INBOUND CALLS SERVICE - TEMPORARY VOICE PROCESSING DEGRADATION

Incident Report for External Connectivity

Resolved

We experienced temporary processing degradation over our voice service that receives Inbound calls towards Multiple Countries. Details are as follows:

Start: 10.07.2025 at 17:25 UTC
End: 10.07.2025 at 19:30 UTC

Affected destinations:

Poland
Argentina
Ecuador
Belgium

Impact: You may experience intermittent call disconnects or call failures.

We will continue to monitor the connection with the MNOs to ensure no further issues are observed.

Posted Jul 10, 2025 - 19:36 UTC

This incident affected: Argentina (Voice), Belgium (Voice), Ecuador (Voice), and Poland (Voice).