External connectivity status

External connectivity status history

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Major outage

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Degraded

Nigeria - Airtel and MTN - MULTIPLE CHANNEL DEGRADATION

Incident Report for External Connectivity

Resolved

The SMS degradation in Airtel Nigeria and the USSD degradation in MTN Nigeria has been resolved.

Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNOs to ensure no further issues are observed.

Posted Jul 10, 2025 - 08:44 UTC

Update

This is to inform you that the reported degradation has expanded. This is the current status:

Airtel Nigeria, SMS - You may experience irregular delivery with inconsistent delivery times.
MTN Nigeria, USSD - You may experience degradation in requesting USSD short codes.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Jul 09, 2025 - 10:35 UTC

Identified

We are experiencing degradation in requesting USSD short codes towards MTN Nigeria network, Nigeria. Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Jul 08, 2025 - 23:20 UTC

This incident affected: Nigeria (SMS, USSD).