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Indonesia - Indosat Ooredoo (PT Indosat Tbk), 3 (PT Hutchison CP Telecommunications) - TEMPORARY SMS MULTIPLE NETWORKS DEGRADATION

Incident Report for External Connectivity

Resolved

We have experienced temporary SMS degradation in delivery towards multiple carriers.
Details are as follows:

Start: 10.07.2025 02:00 UTC
End: 10.07.2025 04:30 UTC

Affected destinations:
Indonesia - Indosat Ooredoo (PT Indosat Tbk), 3 (PT Hutchison CP Telecommunications)

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks within the given time period.

We will continue to monitor the connection with the MNOs to ensure no further issues are observed.

Posted Jul 10, 2025 - 04:46 UTC

This incident affected: Indonesia (SMS).