External connectivity status

External connectivity status history

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Degraded

Brazil - EUTV - SMS DELIVERY DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported degradation in SMS delivery towards EUTV network, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Posted Jul 11, 2025 - 12:19 UTC

Monitoring

Previously reported degradation is no longer present.
We will continue to monitor the connection to ensure no further issues are observed,

Posted Jul 11, 2025 - 08:38 UTC

Update

We continue to experience degradation in SMS delivery towards the EUTV network in Brazil. As a result, you may encounter irregular message delivery and inconsistent delivery times when sending to this destination.

Our engineering team remains actively engaged and is working closely with the MNO to resolve the issue as quickly as possible. Rest assured, this matter is being treated with the highest priority.

We will share further updates as soon as new information becomes available. We appreciate your patience and understanding.

Posted Jul 09, 2025 - 21:36 UTC

Identified

We are experiencing degradation in SMS delivery towards EUTV network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Jul 08, 2025 - 16:54 UTC

This incident affected: Brazil (SMS).