External connectivity status

External connectivity status history

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Degraded

Mexico - Altan - SMS DELIVERY DEGRADATION

Incident Report for External Connectivity

Resolved

This incident has been resolved.

Posted Sep 27, 2024 - 06:40 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 27, 2024 - 06:28 UTC

Identified

We are experiencing degradation in SMS delivery towards Altan network, Mexico. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Sep 26, 2024 - 20:56 UTC

This incident affected: Mexico (SMS).