External connectivity status

External connectivity status history

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Philippines - multiple networks - SMS DELIVERY DEGRADATION

Incident Report for External Connectivity

Resolved

This incident has been resolved.

Posted Nov 29, 2024 - 18:11 UTC

Update

We are experiencing SMS delivery degradation across multiple networks in the Philippines.
You may experience irregular delivery with inconsistent delivery times while sending towards the following networks:

- Globe Telecom
- Smart Communications

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Nov 29, 2024 - 14:45 UTC

Identified

We are experiencing degradation in SMS delivery towards Globe Telecom network, Philippines. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Nov 29, 2024 - 11:54 UTC

This incident affected: Philippines (SMS).