External connectivity status

External connectivity status history

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Operational

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Major outage

Partial outage

Degraded

Indonesia - multiple networks - TEMPORARY VOICE PROCESSING DEGRADATION

Incident Report for External Connectivity

Resolved

This incident has been resolved.

Posted May 05, 2025 - 20:46 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 05, 2025 - 18:35 UTC

Identified

We experienced temporary processing degradation over voice services towards multiple carriers. Details are as follows:

Start: 05.05.2025 17:29 UTC

Affected destinations:
Indonesia - All Networks

Impact: You may experience intermittent call disconnects or call failures.

We will continue to monitor the connection with the MNOs to ensure no further issues are observed.

Posted May 05, 2025 - 18:27 UTC

This incident affected: Indonesia (Voice).