External connectivity status

External connectivity status history

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Degraded

Kenya - Airtel - SMS DELIVERY DEGRADATION

Incident Report for External Connectivity

Resolved

This incident has been resolved.

Posted Sep 24, 2024 - 09:03 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 24, 2024 - 08:32 UTC

Update

We are continuing to work on a fix for this issue.

Posted Sep 23, 2024 - 20:51 UTC

Identified

We are experiencing degradation in SMS delivery towards Airtel Kenya network, Kenya. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Sep 23, 2024 - 17:59 UTC

This incident affected: Kenya (SMS).