External connectivity status

External connectivity status history

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Thailand - Multiple networks - SMS DELIVERY DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported degradation in SMS delivery towards multiple networks in Thailand has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Posted Apr 24, 2025 - 07:09 UTC

Identified

We are experiencing degradation in SMS delivery towards multiple networks in Thailand. You may experience irregular delivery with inconsistent delivery times while sending towards the specified networks.

AIS GSM (Advanced Info Service PLC)
DTAC (Total Access Communications Co.)
my network (by CAT)
True Move H (Real Future)

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Apr 24, 2025 - 06:56 UTC

This incident affected: Thailand (SMS).