External connectivity status

External connectivity status history

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Degraded

Mexico - Movistar (Pegaso PCS) and AT&T Mexico - SMS DELIVERY DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported degradation in SMS delivery towards Movistar (Pegaso PCS) network, Mexico has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Posted Jul 26, 2024 - 05:17 UTC

Monitoring

Previously reported degradation in SMS delivery towards Movistar (Pegaso PCS) network, Mexico has been resolved.

Traffic is now being delivered.
However, delayed messages are expected due to a recent surge of incoming traffic towards our connections.
Delays in message delivery are also expected in AT&T Mexico network.

We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Posted Jul 25, 2024 - 22:16 UTC

Identified

We are experiencing degradation in SMS delivery towards Movistar (Pegaso PCS) network, Mexico. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Jul 25, 2024 - 11:36 UTC

This incident affected: Mexico (SMS).