External connectivity status

External connectivity status history

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Degraded

United States - Multiple Networks - VOICE PROCESSING DEGRADATION

Incident Report for External Connectivity

Resolved

This is to inform you that previously reported processing degradation over voice services towards the following networks in the United States has been resolved.

-T-Mobile US
-Verizon Wireless
-AT&T Mobility

We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.

Posted Nov 06, 2024 - 08:08 UTC

Update

We are experiencing processing degradation over voice services towards the following networks in United States:

-T-Mobile US
-Verizon Wireless
-AT&T Mobility

You may experience intermittent call disconnects or call failures in TTS and Number masking traffic.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Nov 05, 2024 - 21:42 UTC

Identified

We are experiencing processing degradation over voice services towards the following networks in United States:

-T-Mobile US
-Verizon Wireless
-AT&T Mobility

You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Nov 05, 2024 - 21:33 UTC

This incident affected: United States (Voice).