External connectivity status

External connectivity status history

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Degraded

Taiwan - Multiple Networks - VOICE PROCESSING DEGRADATION

Incident Report for External Connectivity

Resolved

This is to inform you that previously reported processing degradation over voice services towards Multiple networks in Taiwan has been resolved.

We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.

Posted Aug 02, 2025 - 04:06 UTC

Monitoring

Previously reported degradation is no longer present although we haven't yet received official confirmation from the MNO. We will continue to monitor the connection to ensure no further issues are observed

Posted Jul 31, 2025 - 20:49 UTC

Update

We continue to experience processing degradation over voice services towards Multiple Networks in Taiwan. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is still working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Jul 31, 2025 - 16:48 UTC

Identified

We are experiencing processing degradation over voice services towards Multiple Networks in Taiwan. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Jul 30, 2025 - 18:43 UTC

This incident affected: Taiwan (Voice).