External connectivity status

External connectivity status history

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Degraded

Brazil - multiple networks - VOICE PROCESSING DEGRADATION

Incident Report for External Connectivity

Resolved

This incident has been resolved.

Posted Apr 12, 2026 - 18:04 UTC

Investigating

We are experiencing processing degradation over voice services towards multiple networks in Brazil. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Apr 11, 2026 - 22:19 UTC

This incident affected: Brazil (Voice).