External connectivity status

External connectivity status history

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Brazil - TIM - SMS DELIVERY DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported degradation in SMS delivery towards TIM network, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Posted Dec 08, 2024 - 03:40 UTC

Update

The reported case has been updated to "Degraded Performance" status due to the prolonged duration of the incident. Our dedicated engineering team is actively working with the MNO to resolve the issue, and we will provide updates as soon as new information becomes available.

Posted Dec 03, 2024 - 22:51 UTC

Identified

We are experiencing degradation in SMS delivery towards TIM network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Dec 03, 2024 - 16:19 UTC

This incident affected: Brazil (SMS).