External connectivity status

External connectivity status history

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Operational

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Major outage

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Degraded

Nigeria - 9mobile (ex. Etisalat) - SMS DELIVERY DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported degradation of multiple channels towards 9mobile (ex. Etisalat), Nigeria has been resolved. We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Posted Apr 10, 2025 - 15:59 UTC

Update

We are continuing to work on a fix for this issue.

Posted Apr 09, 2025 - 06:05 UTC

Update

We are continuing to work on a fix for this issue.

Posted Apr 09, 2025 - 04:36 UTC

Update

We are continuing to work on a fix for this issue.

Posted Apr 09, 2025 - 04:35 UTC

Identified

We are experiencing degradation of multiple channels towards 9mobile (ex. Etisalat) network, Nigeria. Details are as follows:

SMS - Irregular delivery with inconsistent delivery time.
USSD - Degradation in requesting USSD short codes.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Apr 09, 2025 - 01:40 UTC

This incident affected: Nigeria (SMS, USSD).