External connectivity status

External connectivity status history

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Operational

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Major outage

Partial outage

Degraded

Brazil - Multiple Networks- SMS DELIVERY DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported degradation in SMS delivery towards Claro network, Brazil has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Posted Apr 05, 2025 - 05:40 UTC

Update

The issue for Sercomtel has been resolved, however we are still working with the delivery towards Claro network, Brazil.

Posted Apr 04, 2025 - 21:14 UTC

Update

Additionally, we are experiencing issues with the Network Sercomtel. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Apr 04, 2025 - 16:47 UTC

Identified

We are experiencing degradation in SMS delivery towards Claro network, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Apr 04, 2025 - 14:57 UTC

This incident affected: Brazil (SMS).