External connectivity status

External connectivity status history

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Degraded

Nigeria - 9mobile (ex. Etisalat) - MULTIPLE CHANNEL DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported degradation of multiple channels towards 9mobile (ex. Etisalat) network, Nigeria has been resolved. Details are as follows:

SMS - Traffic is now being delivered in a timely manner

We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Posted Jun 04, 2025 - 09:29 UTC

Update

We are experiencing degradation over multiple channels towards 9mobile (ex. Etisalat) Network, Nigeria. Affected channels and impact is:

SMS - You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
USSD - You may have experienced degradation in requesting USSD short codes.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Jun 04, 2025 - 00:45 UTC

Identified

We are experiencing degradation in SMS delivery towards 9mobile (ex. Etisalat) Network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Jun 03, 2025 - 23:47 UTC

This incident affected: Nigeria (SMS, USSD).