External connectivity status

External connectivity status history

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Degraded

Thailand - Multiple Networks - SMS MULTIPLE NETWORKS DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:

Thailand
- AIS GSM (Advanced Info Service PLC)
- my network (by CAT),
- True Move H (Real Future)
- DTAC (Total Access Communications Co.)

We will continue to monitor the connection with the MNOs to ensure no further issues are observed.

Posted May 31, 2025 - 10:34 UTC

Identified

We are experiencing SMS degradation in delivery towards multiple carriers:

Thailand
- AIS GSM (Advanced Info Service PLC)
- my network (by CAT),
- True Move H (Real Future)
- DTAC (Total Access Communications Co.)

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted May 31, 2025 - 05:34 UTC

This incident affected: Thailand (SMS).