External connectivity status

External connectivity status history

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Degraded

Nigeria - Multiple Networks - MULTIPLE CHANNEL DEGRADATION DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported SMS delivery degradation towards multiple carriers in Nigeria has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:

-9mobile (ex. Etisalat)
-Glo Mobile (Globacom Ltd

We will continue to monitor the connection with the MNOs to ensure no further issues are observed.

Posted Aug 05, 2025 - 14:58 UTC

Update

This is to inform you that the situation towards Nigeria expedited even further:
SMS - Glo Mobile (Globacom Ltd), 9mobile (ex. Etisalat) - You may experience irregular delivery with inconsistent delivery times.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Aug 05, 2025 - 12:59 UTC

Identified

We are experiencing degradation in SMS delivery towards Glo Mobile (Globacom Ltd) network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Aug 03, 2025 - 10:44 UTC

This incident affected: Nigeria (SMS).