External connectivity status

External connectivity status history

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Major outage

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Degraded

Tanzania - tiGO (MIC Tanzania Ltd) - SMS DELIVERY DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported degradation in SMS delivery towards tiGO (MIC Tanzania Ltd) network, Tanzania has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Posted Nov 28, 2024 - 21:44 UTC

Monitoring

Previously reported degradation is no longer present although we haven't yet received official confirmation from the MNO. We will continue to monitor the connection to ensure no further issues are observed

Posted Nov 28, 2024 - 20:16 UTC

Identified

We are still experiencing degradation in SMS delivery towards tiGO (MIC Tanzania Ltd) network, Tanzania. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Nov 28, 2024 - 16:45 UTC

Update

Unfortunately, we continue experiencing degradation in SMS delivery towards tiGO (MIC Tanzania Ltd) network, Tanzania. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Nov 28, 2024 - 16:45 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 28, 2024 - 15:29 UTC

Identified

We are experiencing degradation in SMS delivery towards tiGO (MIC Tanzania Ltd) network, Tanzania. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Nov 28, 2024 - 13:02 UTC

This incident affected: Tanzania (SMS).