External connectivity status

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Zambia - Multiple Networks - SMS MULTIPLE NETWORKS DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:

Airtel Zambia
MTN Zambia
Zambia Telecommunications Company (Zamtel)

We will continue to monitor the connection with the MNOs to ensure no further issues are observed.

Posted Sep 26, 2024 - 04:11 UTC

Identified

We are experiencing SMS degradation in delivery towards multiple carriers:

Airtel Zambia
MTN Zambia
Zambia Telecommunications Company (Zamtel)

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Sep 26, 2024 - 00:53 UTC

This incident affected: Zambia (SMS).