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United States - Multiple Networks - TEMPORARY SMS MULTIPLE NETWORKS DEGRADATION

Incident Report for External Connectivity

Resolved

We have experienced temporary SMS degradation in delivery towards multiple carriers.
Details are as follows:

Start: 28.09.2025 16:25 UTC
End: 28.09.2025 17:40 UTC

Affected destinations:
- Verizon Wireless Network, United States
- T-Mobile US Network, United States

Impact: You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks within the given time period.

We will continue to monitor the connection with the MNOs to ensure no further issues are observed.

Posted Sep 29, 2025 - 01:53 UTC

This incident affected: United States (SMS).