External connectivity status

External connectivity status history

Explore the operational status of communication channels in your selected country.

Downtime isn't shown here? Check Infobip system status

0 incidents Incident Support How to use

Operational

Maintenance

Major outage

Partial outage

Degraded

Nigeria - Multiple networks - SMS DELIVERY DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:

- 9mobile (ex. Etisalat)
- MTN - Nigeria

We will continue to monitor the connection with the MNOs to ensure no further issues are observed.

Posted Sep 26, 2025 - 21:54 UTC

Update

We are experiencing SMS degradation in delivery towards multiple carriers:

9mobile (ex. Etisalat)
MTN - Nigeria

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Sep 24, 2025 - 18:03 UTC

Update

This is to inform you that the previously reported concern has expanded. Currently we are experiencing degradation over multiple channels towards 9mobile (ex. Etisalat), Nigeria. Affected channels and impact is:

SMS - Irregular delivery with inconsistent delivery times.
USSD - Degradation in requesting USSD short codes

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Sep 17, 2025 - 04:04 UTC

Identified

We are experiencing degradation in SMS delivery towards 9mobile (ex. Etisalat) network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Sep 16, 2025 - 11:49 UTC

This incident affected: Nigeria (SMS, USSD).