External connectivity status

External connectivity status history

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USA - Multiple Networks - MMS and SMS Delivery Degradation

Incident Report for External Connectivity

Update

The previously reported degradation remains active for the following networks:

-Verizon Wireless
-AT&T Mobility

The issue impacting T-Mobile has been resolved, and traffic towards this network is now operating normally.

Currently, some 10DLC MMS traffic destined for Verizon Wireless and AT&T Mobility may continue to experience delivery delays. Please note that SC and TFN traffic remains unaffected, with the exception of Verizon, where delays may also impact SMS SC messages.

We continue to investigate the issue and are working with the affected MNOs to restore normal service as quickly as possible. At this time, there is no estimated resolution time.

Further updates will be provided as additional information becomes available.

Posted Oct 15, 2026 - 22:42 UTC

Investigating

The previously reported degradation has expanded to the following networks:

- Verizon Wireless
- T-Mobile
- AT&T Mobility

Currently 10DLC MMS traffic towards the mentioned networks are experiencing delay in deliver for some messages. Please note that SC and TFN traffic remains unaffected. With the exception of Verizon, where there is also a delay for SMS SC messages.

We are currently investigating the issue and working with MNOs to restore normal service as soon as possible. Currently, there is no estimated resolution time

We will provide further updates as more information becomes available.

Posted Oct 15, 2026 - 20:49 UTC

Identified

We are writing to inform you that we are currently observing a general degradation in message delivery toward the following network: Verizon affecting 10DLC delivery.

Currently we are unable to submit 10DLC MMS traffic at full speed, resulting in increased delivery times. Please note that SC and TFN traffic remains unaffected.

We are currently investigating the issue and working with MNO to restore normal service as soon as possible. Currently, there is no estimated resolution time

We will provide further updates as more information becomes available.

Should you need any additional information, please contact us at support@infobip.com.

We apologize for any inconvenience this may cause and thank you for your understanding and patience.

Posted Oct 15, 2026 - 19:49 UTC

This incident affects: United States (SMS, MMS).