External connectivity status

External connectivity status history

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Operational

Maintenance

Major outage

Partial outage

Degraded

Philippines - Globe Telecom, Smart Communications - SMS MULTIPLE NETWORKS DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:

Philippines - Globe Telecom
Philippines - Smart Communications

We will continue to monitor the connection with the MNOs to ensure no further issues are observed.

Posted Nov 20, 2024 - 18:08 UTC

Identified

We are experiencing SMS degradation in delivery towards multiple carriers:

Philippines - Globe Telecom
Philippines - Smart Communications

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Nov 20, 2024 - 17:17 UTC

This incident affected: Philippines (SMS).