External connectivity status

External connectivity status history

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Major outage

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Degraded

Nigeria - mutliple networks - MULTIPLE CHANNEL DEGRADATION

Incident Report for External Connectivity

Resolved

This incident has been resolved.

Posted May 12, 2025 - 07:32 UTC

Update

Previously reported degradation of multiple channels towards 9mobile (ex. Etisalat) and Airtel Nigeria has been resolved. We will continue to monitor the connection with the MNOs to ensure no further issues are observed.

Posted May 12, 2025 - 07:31 UTC

Update

We are experiencing degradation over multiple channels towards multiple networks:

9mobile (ex. Etisalat) and Airtel Nigeria - SMS - Delay in delivery with inconsistent delivery times.
9mobile (ex. Etisalat) - USSD - Degradation in requesting USSD short codes.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted May 09, 2025 - 08:55 UTC

Update

We are still experiencing degradation in SMS delivery towards Airtel network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted May 08, 2025 - 16:49 UTC

Update

We are experiencing degradation in SMS delivery towards 9mobile (ex. Etisalat) and Airtel network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted May 08, 2025 - 11:00 UTC

Identified

We are experiencing degradation in SMS delivery towards 9mobile (ex. Etisalat) network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted May 08, 2025 - 08:30 UTC

This incident affected: Nigeria (SMS, USSD).