External connectivity status

External connectivity status history

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Operational

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Major outage

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Degraded

Brazil - TIM - SIM SWAP / SILENT MOBILE VERIFICATION / NUMBER INTELLIGENCE DELIVERY DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported degradation in Sim Swap / Silent Mobile Verification / Number Intelligence service in TIM network, Brazil has been resolved. We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Posted Aug 19, 2026 - 17:35 UTC

Identified

We are experiencing degradation in Sim Swap / Silent Mobile Verification / Number Intelligence service in TIM network, Brazil.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Aug 19, 2026 - 15:15 UTC

This incident affected: Brazil (Mobile Identity).