External connectivity status

External connectivity status history

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Puerto Rico - Multiple Networks - VOICE PROCESSING DEGRADATION

Incident Report for External Connectivity

Update

We are continuing to work on a fix for this issue.

Posted Oct 08, 2025 - 16:29 UTC

Identified

We are experiencing processing degradation over voice services towards Multiple Networks, Puerto Rico. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Sep 24, 2025 - 14:44 UTC

This incident affects: Puerto Rico (Voice).