External connectivity status

External connectivity status history

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Degraded

Vodafone Ghana - USSD PROCESSING DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported degradation in requesting USSD short codes towards Vodafone Ghana has been resolved. We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Posted Mar 06, 2025 - 10:07 UTC

Update

This is to inform you that previously reported SMS degradation is no longer present, but unfortunately requesting USSD short codes towards Vodafone Ghana remains impacted. Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Mar 02, 2025 - 14:43 UTC

Update

The situation expedited and we are experiencing degradation over multiple channels towards Vodafone Ghana.
Affected channels and impact is:

SMS - You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.
USSD - You may experience degradation in requesting USSD short code.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Mar 02, 2025 - 14:08 UTC

Identified

We are experiencing degradation in requesting USSD short codes towards Vodafone Ghana. Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Feb 21, 2025 - 12:33 UTC

This incident affected: Ghana (SMS, USSD).