External connectivity status

External connectivity status history

Explore the operational status of communication channels in your selected country.

Downtime isn't shown here? Check Infobip system status

0 incidents Incident Support How to use

Operational

Maintenance

Major outage

Partial outage

Degraded

Nigeria - Multiple Networks - SMS MULTIPLE NETWORKS DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:

Nigeria - Airtel Nigeria
Nigeria - Glo Mobile (Globacom Ltd
Nigeria - MTN Nigeria

We will continue to monitor the connection with the MNOs to ensure no further issues are observed.

Posted Jul 17, 2026 - 17:21 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 17, 2026 - 17:03 UTC

Update

We are continuing to work on a fix for this issue.

Posted Jul 17, 2026 - 07:36 UTC

Identified

We are experiencing SMS degradation in delivery towards multiple carriers:

Nigeria - Airtel Nigeria
Nigeria - Glo Mobile (Globacom Ltd
Nigeria - MTN Nigeria

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Jul 17, 2026 - 07:31 UTC

This incident affected: Nigeria (SMS).