External connectivity status

External connectivity status history

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Zimbabwe - multiple networks - SMS DELIVERY DEGRADATION
Incident Report for External Connectivity
Resolved
This incident has been resolved.
Posted Oct 28, 2024 - 14:17 UTC
Update
The previously reported degradation towards NetOne Cellular network has been resolved.

We continue to experience degradation in SMS delivery towards Telecel Zimbabwe network.
You may experience irregular delivery with inconsistent delivery times when sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Posted Oct 25, 2024 - 17:17 UTC
Update
We continue to experience degradation in SMS delivery to multiple networks in Zimbabwe.
You may experience irregular delivery with inconsistent delivery times when sending towards the specified networks:

- NetOne Cellular
- Telecel Zimbabwe

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.
Posted Oct 25, 2024 - 16:03 UTC
Identified
We are experiencing degradation in SMS delivery towards NetOne Cellular network, Zimbabwe. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Posted Oct 25, 2024 - 11:20 UTC
This incident affected: Zimbabwe (SMS).