External connectivity status

External connectivity status history

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Degraded

Zimbabwe - multiple networks - SMS DELIVERY DEGRADATION

Incident Report for External Connectivity

Resolved

This incident has been resolved.

Posted Oct 28, 2024 - 14:17 UTC

Update

The previously reported degradation towards NetOne Cellular network has been resolved.

We continue to experience degradation in SMS delivery towards Telecel Zimbabwe network.
You may experience irregular delivery with inconsistent delivery times when sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Oct 25, 2024 - 17:17 UTC

Update

We continue to experience degradation in SMS delivery to multiple networks in Zimbabwe.
You may experience irregular delivery with inconsistent delivery times when sending towards the specified networks:

- NetOne Cellular
- Telecel Zimbabwe

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Oct 25, 2024 - 16:03 UTC

Identified

We are experiencing degradation in SMS delivery towards NetOne Cellular network, Zimbabwe. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Oct 25, 2024 - 11:20 UTC

This incident affected: Zimbabwe (SMS).