External connectivity status

External connectivity status history

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Degraded

United Kingdom- 3 (Hutchison 3G UK Ltd) - SMS DELIVERY DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported degradation in SMS delivery towards 3 (Hutchison 3G UK Ltd network, United Kingdom has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Posted Feb 21, 2026 - 12:06 UTC

Update

This is to inform you that the reported degradation remains present and that we still haven't received any official information from the MNO. Our dedicated engineering team continues to push the MNO for a complete resolution of the situation. We'll provide you with further updates as soon as they're available to us.

Affected network and channel remain the same.

Posted Feb 21, 2026 - 11:00 UTC

Identified

We are experiencing degradation in SMS delivery towards 3 (Hutchison 3G UK Ltd network, United Kingdom. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Feb 20, 2026 - 18:42 UTC

This incident affected: United Kingdom (SMS).