External connectivity status

External connectivity status history

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Operational

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Major outage

Partial outage

Degraded

Nigeria - Multiple Networks - MULTIPLE CHANNEL DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported degradation in requesting USSD short codes towards MTN Nigeria network, Nigeria has been resolved. We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Posted Aug 19, 2025 - 04:40 UTC

Update

We are still experiencing degradation toward multiple carriers in Nigeria:

USSD - MTN Nigeria - You may experience delays in requesting USSD short codes.
SMS - 9Mobile - You may experience irregular delivery with inconsistent delivery times.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Aug 18, 2025 - 16:41 UTC

Update

We are experiencing SMS degradation in delivery towards multiple carriers:

Nigeria - Glo Mobile, MTN and 9Mobile.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Aug 16, 2025 - 21:27 UTC

Update

We are experiencing SMS degradation in delivery towards multiple carriers:

Nigeria - Glo Mobile and MTN Nigeria

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Aug 16, 2025 - 09:13 UTC

Update

This is to inform you that the situation towards Nigeria has changed, as the SMS issues towards Airtel Nigeria have been resolved. Here is the current situation:

USSD - MTN Nigeria - You may experience delays in requesting USSD short codes.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Aug 14, 2025 - 02:34 UTC

Identified

We are experiencing degradation in requesting USSD short codes towards MTN Nigeria network, Nigeria. Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Aug 12, 2025 - 23:49 UTC

This incident affected: Nigeria (SMS, USSD).