External connectivity status

External connectivity status history

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South Africa - Multiple Networks- SMS DELIVERY DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported SMS delivery degradation towards multiple carriers has been resolved. You may have experienced irregular delivery with inconsistent delivery times while sending towards the specified networks:

South Africa- Vodacom
South Africa- MTN- SA

We will continue to monitor the connection with the MNOs to ensure no further issues are observed.

Posted Mar 20, 2026 - 02:39 UTC

Update

We are experiencing SMS degradation in delivery towards multiple carriers:

South Africa- Vodacom
South Africa- MTN- SA

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Mar 20, 2026 - 00:10 UTC

Identified

We are experiencing degradation in SMS delivery towards Vodacom network, South Africa. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Mar 19, 2026 - 22:57 UTC

This incident affected: South Africa (SMS).