External connectivity status

External connectivity status history

Explore the operational status of communication channels in your selected country.

Downtime isn't shown here? Check Infobip system status

0 incidents Incident Support How to use

Operational

Maintenance

Major outage

Partial outage

Degraded

Nigeria - 9mobile (ex. Etisalat) - SMS DELIVERY DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported degradation in SMS delivery towards 9mobile (ex. Etisalat) network, Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Posted Sep 10, 2025 - 14:27 UTC

Update

We are continuing to work on resolving the SMS delivery issues affecting 9mobile (ex. Etisalat), Nigeria.

We will provide updates as new information becomes available.

Posted Sep 08, 2025 - 16:04 UTC

Update

This is to inform you that the previously reported degradation in SMS delivery towards Airtel, Nigeria has been resolved.

Currently, we are still experiencing degradation in SMS delivery towards:

- 9mobile (ex. Etisalat), Nigeria.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Sep 07, 2025 - 19:37 UTC

Update

We are experiencing SMS degradation in delivery towards multiple carriers:

- 9mobile (ex. Etisalat), Nigeria.
- Airtel Nigeria, Nigeria

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Sep 07, 2025 - 00:56 UTC

Update

This is to inform you that the previously reported degradation in SMS delivery towards MTN, Nigeria has been resolved.

Currently, we are still experiencing degradation in SMS delivery towards:

- 9mobile (ex. Etisalat), Nigeria.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Sep 03, 2025 - 18:14 UTC

Update

We are experiencing SMS degradation in delivery towards multiple carriers:

Nigeria - 9mobile (ex. Etisalat), MTN Nigeria

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Sep 03, 2025 - 09:11 UTC

Update

We are continuing to work on a fix for this issue.

Posted Sep 02, 2025 - 20:51 UTC

Update

This is to inform you that the previously reported degradation in requesting USSD short codes towards 9mobile (ex. Etisalat), Nigeria has been resolved. Currently, we are still experiencing degradation in SMS delivery towards 9mobile (ex. Etisalat), Nigeria.

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Sep 02, 2025 - 05:34 UTC

Update

This is to inform you that the previously reported concern has expanded. Currently we are experiencing degradation over multiple channels towards 9mobile (ex. Etisalat), Nigeria. Affected channels and impact is:

SMS - Irregular delivery with inconsistent delivery times.
USSD - Degradation in requesting USSD short codes

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Aug 22, 2025 - 22:45 UTC

Identified

We are experiencing degradation in SMS delivery towards 9mobile (ex. Etisalat) network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Aug 22, 2025 - 11:43 UTC

This incident affected: Nigeria (SMS, USSD).