External connectivity status

External connectivity status history

Explore the operational status of communication channels in your selected country.

Downtime isn't shown here? Check Infobip system status

0 incidents Incident Support How to use

Operational

Maintenance

Major outage

Partial outage

Degraded

Colombia - Multiple Networks - VOICE PROCESSING DEGRADATION

Incident Report for External Connectivity

Resolved

This incident has been resolved.

Posted Sep 19, 2024 - 07:47 UTC

Update

This is by mistake duplicated voice processing degradation notification, closing this one. The main still remains since issues are still present.

Posted Sep 19, 2024 - 07:46 UTC

Identified

We are experiencing processing degradation over voice services towards multiple networks in Colombia. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Sep 19, 2024 - 06:36 UTC

This incident affected: Colombia (Voice).