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Degraded

Colombia - Multiple Networks - VOICE PROCESSING DEGRADATION
Incident Report for External Connectivity
Resolved
This incident has been resolved.
Posted Sep 19, 2024 - 07:47 UTC
Update
This is by mistake duplicated voice processing degradation notification, closing this one. The main still remains since issues are still present.
Posted Sep 19, 2024 - 07:46 UTC
Identified
We are experiencing processing degradation over voice services towards multiple networks in Colombia. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Posted Sep 19, 2024 - 06:36 UTC
This incident affected: Colombia (Voice).