External connectivity status

External connectivity status history

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Degraded

Ecuador - Multiple networks - VOICE PROCESSING DEGRADATION

Incident Report for External Connectivity

Resolved

This incident has been resolved.

Posted Dec 10, 2025 - 14:58 UTC

Update

We are continuing to monitor for any further issues.

Posted Dec 10, 2025 - 14:57 UTC

Monitoring

A fix has been implemented, and we are monitoring the results.

Posted Dec 09, 2025 - 20:38 UTC

Identified

We are experiencing processing degradation over voice services towards Multiple networks, "Ecuador". You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand; we will post update as new information is available.

Posted Dec 08, 2025 - 22:28 UTC

This incident affected: Ecuador (Voice).