External connectivity status

External connectivity status history

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MTN carriers - SMS DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported degradation in SMS delivery towards MTN carrier has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Posted Sep 27, 2025 - 20:51 UTC

Identified

We are experiencing SMS degradation in delivery towards MTN carriers. Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Sep 27, 2025 - 16:13 UTC

This incident affected: Cameroon (SMS), Cote d'Ivoire (SMS), Eswatini (SMS), Ghana (SMS), Nigeria (SMS), and Uganda (SMS).