External connectivity status

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China- Network: 842 China Unicom, 1387 China Telecom, 841 China Mobile - VOICE PROCESSING DEGRADATION

Incident Report for External Connectivity

Resolved

This is to inform you that previously reported processing degradation over voice services towards Network: 842 China Unicom, 1387 China Telecom, 841 China Mobile network, China has been resolved.

We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.

Posted Aug 04, 2025 - 05:09 UTC

Identified

We are experiencing processing degradation over voice services towards multiple carriers:

China- Network: 842 China Unicom, 1387 China Telecom, 841 China Mobile

Impact: You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Aug 02, 2025 - 13:30 UTC

This incident affected: China (Voice).