External connectivity status

External connectivity status history

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Sri Lanka - multiple networks - VOICE PROCESSING DEGRADATION

Incident Report for External Connectivity

Resolved

This is to inform you that previously reported processing degradation over voice services towards multiple networks in Sri Lanka has been resolved.

We will continue to monitor the connection with the MNO to ensure no further disruptions of call quality are observed.

Posted Nov 26, 2024 - 13:54 UTC

Identified

We are experiencing processing degradation over voice services towards multiple networks in Sri Lanka. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Nov 26, 2024 - 11:55 UTC

This incident affected: Sri Lanka (Voice).