External connectivity status

External connectivity status history

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Colombia - WOM (Partners Telecom Colombia SAS) - SMS DELIVERY DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported degradation in SMS delivery towards WOM (Partners Telecom Colombia SAS), Colombia network has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Posted Nov 08, 2024 - 19:35 UTC

Update

We are continuing to monitor for any further issues.

Posted Nov 08, 2024 - 16:17 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 08, 2024 - 16:16 UTC

Identified

We are experiencing degradation in SMS delivery towards WOM (Partners Telecom Colombia SAS) network, Colombia. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Nov 07, 2024 - 12:42 UTC

This incident affected: Colombia (SMS).