External connectivity status

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Nigeria - 9mobile - SMS DELIVERY DEGRADATION

Incident Report for External Connectivity

Update

Previously reported SMS degradation towards MTN Nigeria, Nigeria has been resolved. The remaining SMS degradation are still present for traffic towards 9mobile(ex. Etisalat) network, Nigeria. We will continue to monitor the connections with the MNO and update you as soon as we have new information.

Posted Oct 10, 2025 - 02:30 UTC

Update

We are experiencing SMS degradation in delivery towards multiple carriers:

9mobile (ex. Etisalat) network, Nigeria
MTN Nigeria network, Nigeria

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Oct 09, 2025 - 23:30 UTC

Identified

We are experiencing degradation in SMS delivery towards 9mobile (ex. Etisalat) network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Oct 08, 2025 - 20:08 UTC

This incident affects: Nigeria (SMS).