External connectivity status

External connectivity status history

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Brazil - Algar Networks - SMS DELIVERY DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported degradation in SMS delivery towards Multiple Algar networks in Brazil has been confirmed it's only impacting delivery reports. However, we have confirmed message delivery towards the MNO. Traffic is being delivered in a timely manner without the Delivery report confirmation.

Your delivery statistics are going to be affected, however your traffic is still being delivered to the end users. We will continue to work with the MNO to ensure that Delivery reports are recovered.

Posted Dec 07, 2024 - 16:52 UTC

Identified

We are experiencing degradation in SMS delivery towards all Algar networks, Brazil. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Dec 07, 2024 - 16:14 UTC

This incident affected: Brazil (SMS).