External connectivity status

External connectivity status history

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Degraded

Nigeria - 9mobile - SMS DELIVERY DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported degradation in SMS delivery towards 9mobile network, Nigeria has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Posted Oct 07, 2025 - 12:13 UTC

Update

We are currently experiencing degraded SMS delivery towards 9mobile network in Nigeria. You may observe irregular and inconsistent delivery times when sending messages to this network.

Our dedicated engineering team is actively collaborating with the MNO to resolve this issue as soon as possible. We will provide timely updates as new information becomes available.

Thank you for your patience and understanding.

Posted Oct 03, 2025 - 21:21 UTC

Update

We are experiencing SMS degradation in delivery towards multiple carriers:

Nigeria - 9mobile (ex. Etisalat), Airtel

Our dedicated engineering team is working with the MNOs to resolve the situation at hand, we will post update as new information is available.

Posted Oct 02, 2025 - 11:51 UTC

Update

We are continuing to work on a fix for this issue.

Posted Oct 02, 2025 - 09:10 UTC

Identified

We are experiencing degradation in SMS delivery towards 9mobile (ex. Etisalat) network, Nigeria. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Sep 30, 2025 - 15:30 UTC

This incident affected: Nigeria (SMS).