External connectivity status

External connectivity status history

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India - Reliance Jio Multiple Circles - Voice Processing Degradation

Incident Report for External Connectivity

Update

The issues with circuit Mumbai is resolved. Only Chennai circle is still affected.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted May 25, 2025 - 13:54 UTC

Update

We are experiencing processing degradation over voice services towards Reliance Jio, Vodafone network, India.
Chennai and Mumbai are affected. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted May 25, 2025 - 12:56 UTC

Update

We are continuing to work on a fix for this issue.

Posted May 25, 2025 - 12:55 UTC

Update

We are continuing to work on a fix for this issue.

Posted May 25, 2025 - 12:54 UTC

Update

The issues with circuits New Delhi, Mumbai and Kolkata are resolved. Only Chennai circle is still affected.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted May 21, 2025 - 08:42 UTC

Identified

We are experiencing processing degradation over voice services towards Reliance Jio Multiple Circles network, India. You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted May 15, 2025 - 04:31 UTC

This incident affects: India (Voice).