External connectivity status

External connectivity status history

Explore the operational status of communication channels in your selected country.

Downtime isn't shown here? Check Infobip system status

0 incidents Incident Support How to use

Operational

Maintenance

Major outage

Partial outage

Degraded

El Salvador - Claro (CTE Telecom Personal) - SMS DELIVERY DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported degradation in SMS delivery towards Claro (CTE Telecom Personal) network ,El Salvador has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.

Posted Dec 30, 2024 - 21:48 UTC

Update

We are continuing to work on a fix for this issue.

Posted Dec 26, 2024 - 10:23 UTC

Identified

We are experiencing degradation in SMS delivery towards Claro (CTE Telecom Personal) network, El Salvador. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Dec 26, 2024 - 03:17 UTC

This incident affected: El Salvador (SMS).