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Entel Peru - Mutiple networks - VOICE PROCESSING DEGRADATION

Incident Report for External Connectivity

Resolved

This is to inform you that previously reported processing degradation over voice services towards Multiple Networks in Peru has been resolved.

We apologize for any inconveniences this may have caused.

Posted Jun 03, 2025 - 08:25 UTC

Identified

We are experiencing processing degradation over voice services towards multiple networks from Entel Peru.

Impact: You may experience intermittent call disconnects or call failures.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.

Posted Jun 02, 2025 - 15:59 UTC

This incident affected: Peru (Voice).