External connectivity status

External connectivity status history

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Canada - Multiple Networks - MMS DELIVERY DEGRADATION

Incident Report for External Connectivity

Resolved

Previously reported MMS degradation in delivery towards multiple networks in Canada has been resolved. Traffic is now being delivered in a timely manner. We will continue to monitor the connection with the MNO to ensure no further issues are observed.
Posted May 21, 2026 - 20:35 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 21, 2026 - 19:26 UTC

Update

This is to inform you that the reported degradation remains present and that we still haven't received any official information from the MNO. Our dedicated engineering team continues to push the MNO through their upper management for a complete resolution of the situation. We'll provide you with further updates as soon as they're available to us.
Posted May 21, 2026 - 10:41 UTC

Update

This is to inform you that the reported degradation remains present and that we still haven't received any official information from the MNO. Our dedicated engineering team continues to push the MNO through their upper management for a complete resolution of the situation. We'll provide you with further updates as soon as they're available to us.
Posted May 21, 2026 - 08:01 UTC

Update

We are continuing to work on resolving the MMS delivery degradation affecting multiple networks in Canada.

Our engineering team is actively engaged with the MNO and investigations are still ongoing. We do not yet have an ETA for full resolution, but we are treating this as a high priority.

You may continue to experience irregular delivery and inconsistent delivery times for MMS traffic towards the affected Canadian networks.

We will share a further update as soon as new information becomes available. We apologize for the inconvenience and thank you for your patience.
Posted May 19, 2026 - 22:42 UTC

Identified

We are experiencing MMS degradation in delivery towards multiple networks in Canada. You may experience irregular delivery with inconsistent delivery times while sending towards the specified network.

Our dedicated engineering team is working with the MNO to resolve the situation at hand, we will post update as new information is available.
Posted May 19, 2026 - 11:04 UTC
This incident affected: Canada (MMS).
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